Politique de retour

Shipping, <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a> and others. \u00a0Those policies contain additional terms and conditions, which apply to the Services and are part of this Agreement. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THIS AGREEMENT.\u00a0 FURTHERMORE, BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THE SITE, YOU ACCEPT AND ARE BOUND BY THIS AGREEMENT.<\/strong>\u00a0 If you do not agree to this Agreement, do not use the Site or any other Services.\u00a0\u00a0<\/p>\nIf you use our Services only for your personal use, you are considered a \"User\". If you use our Services to execute orders or deliver Products to third parties (including Customers), you are considered a \"Merchant\".<\/p>\nREGARDLESS IF YOU ARE A USER OR MERCHANT, SECTION 18 OF THIS AGREEMENT REQUIRES THAT ALL DISPUTES (AS DEFINED BELOW) ARISING FROM OR RELATING TO THIS AGREEMENT BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 18.\u00a0 IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA OR THE UNITED KINGDOM THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST PRINTFUL IN THE UNITED STATES.<\/strong><\/p>\n<h3>1. Access & Membership<\/h3>\nSummary:<\/strong> You need to be of a certain legal age to use Printful, and you're fully responsible for your account and the use of our services. If you violate our Terms of Service or otherwise act in bad faith, we can modify, cancel, or refuse service at any time.<\/p>\nIn order to enjoy all of Printful's benefits, you may register your account and become a member (\"Member\"). Membership requires that you register on the Site (including by truthfully filling out all required personal information). You may opt out of marketing and promotional activities, including emails. You may cancel your membership at any time by canceling it online on the Site. To complete registration, you shall provide a name, surname, email address and password. You may never use another user's Printful account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Printful immediately of any breach of security or unauthorized use of your account. Although Printful will not be liable for your and your Customer\u2019s losses caused by any unauthorized use of your account, you may be liable for the losses of Printful and others due to such unauthorized use.<\/p>\nPrintful may change, suspend or discontinue the Services, Products, fees, charges, terms at any time, including the availability of any feature or content, but without affecting orders for European Economic Area Users or the United Kingdom which Printful has already confirmed. Printful may also impose limits on certain features and Services or restrict the User's access to parts or all of the Services without notice or liability. If you are an individual (rather than an organization or entity), then you certify to Printful that you are at least 18 years of age, however, if you are an individual residing in Japan, you certify to Printful that you are at least 20 years of age. If you are using the Services on behalf of an organization or entity then you certify that you are legally authorized and permitted to bind such organization or entity to this Agreement and use the Services. Notwithstanding the aforementioned, you agree to take full responsibility for your selection and use of the Services. This Agreement is void where prohibited by law, and the right to access or use the Services is revoked in such jurisdictions.<\/p>\n<h3>2. Modifications<\/h3>\nSummary:<\/strong> We reserve the right to modify our terms, services, and fees. Please follow changes to our terms by checking in with the Policy updates<\/em> section on our website.<\/p>\nWithout affecting orders for European Economic Area Users or orders for Users in the United Kingdom which Printful has already confirmed Printful reserves the right, at its sole discretion, to modify this Agreement and its terms, as well as the fees and other charges for our Services, at any time.\u00a0 All such modifications will become effective immediately after Printful posts them on the Site. You shall be responsible for reviewing and becoming familiar with all such modifications, and you agree to review the terms of this Agreement each time you access or use the Site so that you are aware of any modifications made to this Agreement.\u00a0 Use of the Site and other Services by you after Printful posts the modifications on the Site constitutes your acceptance of the terms and conditions of this Agreement, as modified. If you do not agree to the modified terms, you are not authorized to access or use the Site or other Services, and you must send Printful a written notification, including via email (and your Printful account will be deleted), to close your account within 30 days of notice.<\/p>\n<h3>3. Content<\/h3>\nSummary: <\/strong>Printful respects intellectual property rights and asks you to do the same. Anything you upload will remain yours, and you're responsible for it. We'll only use the content you submit to provide you with our services.<\/p>\nAll content (including all information, images, pictures, data, text, photographs, graphics, messages, and other materials, hereinafter \"Content\") that you post, submit, upload, display, sell or use, hereinafter \"post\", using our Services is your content. We don\u2019t make any claim(s) to it. That includes anything you post using our Services (like your Content, images, shop name, your customer reviews, comments, videos, usernames, etc.).<\/p>\n\u00a0<\/p>\n<ol>\n<li>\nResponsibility for the Content.<\/strong> By posting Content, you accept and agree to be bound by Printful\u2019s <a href=https://www.printful.com/"//policies//intellectual-property-policy/">Intellectual Property Policy<\/a>.<\/p>\n<\/li>\n<li>\nPermission to Use the Content.<\/strong> Printful agrees that any Content that you post using our Services will remain yours. This means that we will never use your Content except with your express permission or as otherwise provided in this Agreement.<\/p>\n<\/li>\n<li>\nRights You Grant Printful.<\/strong> By posting your Content, you grant Printful a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of your Content to provide the Services, improve the quality of the Services and to promote Printful and\/or your Printful store, or the Services in general, in any formats and through any channels, including across the Services, third-party website, advertising medium and\/or social media. You agree and represent that you have the rights to grant this license to us.<\/p>\n<\/li>\n<li>\nReporting Unauthorized Content. <\/strong>If you believe that someone has improperly used your copyrights or trademarks, please report it to us as set forth in the <a href=https://www.printful.com/"//policies//intellectual-property-policy/">Intellectual Property Policy<\/a>.<\/p>\n<\/li>\n<li>\nProhibited Content. <\/strong><\/strong>This should be common sense, but there are certain types of Content we don\u2019t want submitted to our Services (for legal reasons or otherwise). Printful may use its discretion to remove Content from our Services, at any time, with or without prior notice to you, if it violates any of our Terms of Service, <a href=https://www.printful.com/"//policies//intellectual-property-policy/">Intellectual Property Policy<\/a> or other policies. <\/strong><\/p>\nContent that contains any of the below is prohibited and may also lead to termination of your account.<\/p>\n<ol>\n<li>\nChild Exploitation: You may not post or upload Content that exploits or abuses children, including but not limited to images or depictions of child abuse or sexual abuse, or that presents children in a sexual manner.<\/p>\n<\/li>\n<li>\nHarassment, Bullying, Defamation and Threats: You may not post or upload Content that harasses, bullies, defames or threatens a specific individual.<\/p>\n<\/li>\n<li>\nHateful Content: You may not post or upload Content that condones or promotes violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition or veteran status, promotes crimes and\/or terrorism.<\/p>\n<\/li>\n<li>\nIllegal Content: You may not post or upload Content that is obscene or that facilitates or promotes activities that go against the laws of the jurisdictions in which you operate or do business.\u00a0<\/p>\n<\/li>\n<li>\nIntellectual Property: You may not post or upload Content that violates or otherwise does not comply with our Intellectual Property Policy.<\/p>\n<\/li>\n<li>\nPersonal and Confidential Information: You may not post or upload any Content that contains personally identifiable information sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords unless you have consent from the person to whom the information belongs or who is otherwise authorized to provide such consent.<\/p>\n<\/li>\n<li>\nSelf-Harm: You may not post or upload Content that promotes self-harm.<\/p>\n<\/li>\n<li>\nTerrorist Organizations: You may not post or upload Content that implies or promotes support or funding of, or membership in, a terrorist organization.<\/p>\n<\/li>\n<li>\nMisinformation: You may not post or upload any Content that promotes harmful misinformation that is known to or may reasonably lead to violence or threats to the health and safety of the public, or creates a risk of harm or harassment.<\/p>\n<\/li>\n<\/ol>\nPrintful at its discretion and at any time may also remove any Content from our Services that we deem obscene, offensive or otherwise inappropriate.\u00a0<\/p>\n<\/li>\n<li>European Union illegal content.<\/strong> We have implemented a complaint mechanism to comply with the requirements and obligations of intermediary service providers under the Regulation (EU) 2022\/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000\/31\/EC (the \u201cDigital Services Act\u201d) that allows anyone to report content that they suspect to be illegal using the European Union illegal content notice available <\/span><a href=https://www.printful.com/"https:////www.printful.com//site//eu-illegal-content/" target=\"_blank\" rel=\"noopener\">here<\/span><\/a>. We are committed to evaluating the reported allegations and strive to take the appropriate decision that could include termination of the Services. If you are not satisfied with our decision, you have the right to appeal. You will be informed about appeal options along with our decision.<\/span><\/li>\n<\/ol>\n<h3>4. Use of Services<\/h3>\nSummary:<\/strong> By using Printful, you agree to use our services according to our terms and to respect the rights of our brand name, trademark, and digital items. In case we need to contact you, we'll reach out to you via email.<\/p>\nWe grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services, platforms, and integrations subject to this Agreement and the following restrictions in particular:<\/p>\n<ol>\n<li>\nDon\u2019t Use Our Services to Break the Law.<\/strong> You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you or Printful. For example, it\u2019s your responsibility to obtain any permits or licenses that your store may require; you must not engage in fraud, theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Printful, another Printful user, or a third party. You also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom. You also agree that you will not export, reexport, or otherwise transfer Printful\u2019s Products to countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above.\u00a0 You agree not to use the Services: (i) to impersonate or attempt to impersonate Printful, any other Printful Party (as defined below), or any other person or entity; or (ii) for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise. The following are collectively referred to as the \u201cPrintful Parties\u201d: (a) Printful, (b) Printful\u2019s subsidiaries, affiliated companies, and joint ventures, and (c) the officers, directors, members, managers, equity holders, agents, and employees of Printful and its subsidiaries, affiliated companies, and joint ventures.<\/p>\n<\/li>\n<li>\nDon\u2019t Try to Harm Our Systems.<\/strong> You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code into our platforms, third party services, or other programs or systems our clients may use to promote their Products.\u00a0 You agree not to use the Services: (i) to send, knowingly receive, upload, download, use, or re-use any material which does not comply with this Agreement; or (ii) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm any Printful Party or expose any of them to liability.\u00a0 You agree that Printful reserves the right to audit our platforms (systems) to ensure integrity and compliance with this Agreement, at the sole discretion of Printful.<\/p>\n<\/li>\n<li>\nFollow Brand Guidelines.<\/strong> The name \u201cPrintful\u201d, our iconography, phrases, logos, and designs that we use in connection with the Products or Services we provide are trademarks, service marks, or trade dress of Printful in the US, European Union, and all other countries, that are used for proprietary purposes at our sole discretion.\u00a0 Except as expressly provided in this Agreement, Printful does not grant you any rights to use its trademarks, service marks, or trade dress. You may state in connection with the Services or Products provided by Printful that Printful provided such Services or Products. If you use any of our trademarks in reference to our Products or Services, you must include a statement attributing that trademark to us. You must not use any of our trademarks: (i) in or as the whole or part of your own trademarks; (ii) in connection with activities, Products or Services which are not ours; (iii) in a manner which may be confusing, misleading or deceptive; or (iv) in a manner that disparages us or our information, Products or Services (including the Site). Printful reserves the right to request you to immediately remove any such misused iconography, phrases, logos, and designs at our sole discretion.<\/p>\n<\/li>\n<li>\nShare Your Ideas.<\/strong> We love your suggestions and ideas! They can help us improve your experience and our Services. Any unsolicited ideas or other materials you submit to Printful (not including your Content or Products you sell or warehouse through our Services) are considered non-confidential and nonproprietary to you. By submitting those ideas and materials to us, you grant us a non-exclusive, worldwide, royalty-free, non-revocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you at any time.<\/p>\n<\/li>\n<li>\nCommunication Methods.<\/strong> Printful will provide you with certain legal information in writing. By using our Services, you\u2019re agreeing to our communication methods which describe how we provide that information to you. This simply means that we reserve the right to send you information electronically (by email, etc.) instead of mailing you paper copies (it\u2019s better for the environment). Under California Civil Code Section 1789.3, Users from the State of California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at: Printful, Inc. 11025 Westlake Dr., Charlotte, NC 28273 support@printful.com<\/p>\n<\/li>\n<li>\nDigital Items.<\/strong> Digital items (like mockups, templates, images and other design assets) and texts created in connection with the Products and\/or Services we offer and their intellectual property rights belong exclusively to Printful.\u00a0 Digital items and any results may only be used in connection with the advertising, promoting, offering and sale of Printful\u2019s Products and may not be used for other purposes or in conjunction with products from other manufacturers. If Printful provides the possibility for Users to modify or customize any Digital Items, you will ensure that the Content used to modify such Digital Items will comply with the intellectual property laws and our <a href=https://www.printful.com/"//policies//intellectual-property-policy/">Intellectual Property Policy<\/a>.<\/p>\n<\/li>\n<\/ol>\n<h3>5. Content and Services<\/h3>\nSummary:<\/strong> You are responsible for communicating with your customers and handling any claims they might have. We provide the best service we can on an \"as is\" basis, and please be aware that it may have errors and interruptions.<\/p>\n<ol>\n<li>Items Your Clients Purchase Through Our Sites.<\/strong> You understand that Printful cannot and does not make any warranties about your Content, stores, or what you sell to your Customer that we may warehouse. Any legal claim related to a Product your Customers purchase must be brought directly against you as the seller of the Product. You release Printful from any claims related to Products sold by you through our Services, including claims for misrepresentations by you to your Customers or claims for physical injury or property damage by any of your Products that are warehoused for you by Printful.\u00a0\u00a0<\/li>\n<li>Content You Access.<\/strong> Your Customers may come across materials that they find offensive or inappropriate while using our Services. We make no representations concerning any content posted by others through the Services. Printful is not responsible for the accuracy, copyright\u00a0 compliance with intellectual property laws and regulations, legality, or decency of content posted by others that you accessed through the Services. You release us from all liability relating to that content.\u00a0<\/strong><\/strong><\/li>\n<li>Third-Party Services.<\/strong> Our stores on our Site(s) may contain links to third-party websites or services that we don\u2019t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a product or service of one of our subcontractors or other third parties in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Printful is not a party to those agreements; they are solely between you and the third party.\u00a0 You agree that Printful will not be liable to you in any way for your use of these third party services.<\/li>\n<li>Services.<\/strong> Printful is dedicated to making our Services the best they can be, but we\u2019re not perfect and sometimes things can go wrong. You understand that our Services are provided \u201cas is,\u201d with all faults and without any kind of warranty (express or implied), except for the warranties provided with respect to Products in Section 6 below. TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE EXPRESSLY DISCLAIMING ANY AND ALL WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES OR CONDITIONS IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, WITH RESPECT TO OUR SERVICES, EXCEPT FOR THE WARRANTIES OR CONDITIONS PROVIDED WITH RESPECT TO PRODUCTS IN SECTION 6 BELOW. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.<\/strong> We do not guarantee that:\n<ol>\n<li>the Services will be secure or available at any particular time or location \u2013 Printful shall not be liable for any delays, interruptions or loss of data in connection with the use of our Site and Services. Printful shall strive to ensure that the Services are carried out in other locations in case it is not possible to carry them out at the location the Services were initially intended to be performed at.<\/li>\n<li>any errors for which Printful is responsible will be corrected;<\/li>\n<li>the Services will always be free of viruses or other harmful materials; or<\/li>\n<li>the results of using the Services will meet your expectations. You use the Services solely at your own risk.<\/li>\n<\/ol>\n<\/li>\n<li>LIABILITY LIMITS.<\/strong> TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PRINTFUL NOR ANY OTHER PRINTFUL PARTY SHALL BE LIABLE TO YOU OR YOUR CUSTOMERS FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND\/OR YOUR CUSTOMER.\u00a0 THE LIABILITY OF THE PRINTFUL PARTIES WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE SERVICE THAT YOU HAVE PURCHASED OR USED THROUGH THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.\u00a0<\/strong><\/li>\n<\/ol>\n<h3>6. Limited Warranty on Products<\/h3>\nSummary:<\/strong> Please read this section very carefully\u2014it covers our obligations and responsibilities for Printful services. If you have an issue with your order, you may be eligible for a replacement product or refund, so reach out to us as soon as possible.<\/p>\nDoes not apply to Users residing in the European Economic Area or the United Kingdom (see Section 7).<\/em><\/p>\n<ol>\n<li>Limited Warranty<\/strong>.\u00a0 We warrant that, at the time of delivery of a Product to a User or the Merchant\u2019s Customer, the Product will not be materially defective or damaged (the \u201cLimited Warranty\u201d). Customers residing in Brazil have the right to cancel and return their order within 7 days, for any reason.<\/li>\n<li>Who May Use This Warranty?<\/strong>\u00a0 Printful extends the Limited Warranty only to Users and Merchants.\u00a0 All Limited Warranty coverage terminates if the User or the Merchant\u2019s Customer sells or otherwise transfers a Product.<\/li>\n<li>What Does This Warranty Not Cover?<\/strong>\u00a0 This Limited Warranty does not cover any damage to or defect in a Product caused by any of the following: (a) you or third parties; (b) any improper handling (including during shipping), use or storage of the Product; (c) any failure to follow any Product instructions; (d) any modifications to the Product; (e) any unauthorized repair to the Product; or (f) any external causes such as accidents, fire, flood, \u201cacts of God\u201d or other actions or events beyond our reasonable control; or (g) any costs or expenses related to the loss of use of the Product or any other costs or expenses not covered by this Limited Warranty.\u00a0 This Limited Warranty does not cover any items supplied by third parties, size exchanges or buyer\u2019s remorse.\u00a0\u00a0<\/li>\n<\/ol>\nFinally, as noted elsewhere in this Agreement, we unfortunately cannot guarantee that the colors and details in our website images are 100% accurate representations of a Product, and sizes might in some cases be approximate.\u00a0 Accordingly, this Limited Warranty does not cover such matters.\u00a0\u00a0<\/p>\n<ol>\n<li>What Is The Period Of Coverage?<\/strong>\u00a0 This limited warranty starts on the date of the delivery of the Product to the User or the Merchant\u2019s Customer and lasts for thirty (30) days (the \u201cWarranty Period\u201d). For the avoidance of doubt, Printful acknowledges that according to some jurisdictions the User may be entitled to a longer Warranty Period.<\/li>\n<li>What Are Your Remedies Under This Warranty?<\/strong>\u00a0 With respect to any materially defective or damaged Product, we will, in our sole discretion, either: (a) replace such Product (or the defective or damaged part of the Product) free of charge, or (b) refund the purchase price paid to us by the User or the Merchant along with the shipping fees corresponding to the defective or damaged Products.\u00a0<\/li>\n<li>How Do You Obtain Warranty Service?<\/strong>\u00a0 Promptly following delivery of a Product, you or your Customer (if you are a Merchant) will inspect the Product.\u00a0 If a Product is materially defective (including any error by Printful in printing) or damaged upon receipt, or if you received the wrong Product, then in order to be eligible for service under this Limited Warranty, you must submit a claim within the Warranty Period in compliance with our <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>.\u00a0 If you are a Merchant, your Customer should contact you regarding any defective or damaged Product and with respect to any delivery of the wrong Product.\u00a0 \u00a0<\/li>\n<li>LIMITATION OF LIABILITY.<\/strong>\u00a0 THE REMEDIES DESCRIBED IN THIS SECTION 6 ARE YOUR SOLE AND EXCLUSIVE REMEDIES (AND OUR ENTIRE LIABILITY) FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY FOR A DEFECTIVE OR DAMAGED PRODUCT SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT RECEIVED BY US FOR THE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES, TO THE FULLEST EXTENT PERMITTED BY LAW, BE LIABLE FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED OR PUNITIVE DAMAGES OR LOSSES ARISING OUT OF OUR PRODUCTS, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND\/OR YOUR CUSTOMER.\u00a0 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES OR CONDITIONS WITH RESPECT TO OUR PRODUCTS, INCLUDING WITHOUT LIMITATION THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE WARRANTY PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION\u00a0<\/strong>LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.<\/li>\n<\/ol>\n<h3>7. Your rights in the case of lack of conformity<\/strong><\/h3>\nSummary:<\/strong> If you reside in the European Economic Area or the United Kingdom, this is where you'll find information on what you can do if there's an issue with your order.<\/p>\nIf you are a User residing in the European Economic Area or the United Kingdom, the legal guarantees established by Directive 1999\/44\/EC on consumer sales and guarantees<\/em> or similar consumer contracts regulations apply to the sale of our products. Consequently, you have the right, free of charge, to get the products repaired (or replaced) within the limits provided by the law, or, in case of failure of one of the remedies above to have an appropriate reduction in the price of the products, or the contract cancelled. Delivery costs for returning the product to be repaired or replaced under this clause shall be borne by Printful, as well as any costs related to the delivery to you of the repaired or replaced product.<\/p>\nIf the Products we supply to you are: (1) made to your specification and are clearly personalized with your designs; or (2) sealed for health protection or hygiene reasons, or both, you do not,\u00a0 have the right to cancel your order or change your mind as set out in our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.\u00a0 All such claims are subject to Printful investigation and sole discretion. Printful cannot <\/span>guarantee<\/span> delivery to P.O. boxes.<\/span><\/p>\n<h3>12. Description of products<\/h3>\nSummary:<\/strong> We strive towards making our product development process the best we can, yet we can't guarantee that the product representations on our website will be 100% accurate or that the manufacturing stage won't result in damages. To speed up fulfillment, we also offer you product alternatives in case any of your products are out of stock.<\/p>\nWhile many component parts of our Products are standard, all Products available for purchase are described on their specific page on our Site. We always try to represent each design as accurately as possible via photography and copy points provided by designers, artists or photographers.<\/p>\nWe have a policy of continuous Product development so we can provide you with what we consider the best design combined with best performance, and thus reserve the right to amend the specifications of Products, their price, packaging, and any Service associated at any time, without prior notice. Before ordering, we invite you to have a close look at the Product description and design.<\/p>\nWe use our best efforts to provide you with the best images and descriptions, but unfortunately cannot guarantee that colors and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.<\/p>\nSometimes during the manufacturing process Products can be damaged.\u00a0 Obviously we won\u2019t knowingly ship damaged items to you (your Customers), but these damaged items can still be used for charitable purposes. Printful reserves the right to donate all damaged items with full or partial designs to charity and you hereby waive your right to collect royalties or other fees regarding damaged Products that are donated.<\/p>\nIf a Product the Merchant has ordered goes out of stock and the Merchant has not opted-out of Product alternatives in store settings, the Product might be substituted at Printful's own discretion and without any express notification with the most appropriate Product alternative in the order to avoid fulfillment delays, unless we can't find a comparable replacement, in which case the Merchant still need to wait for the original Product to be restocked. If the Product alternative costs more than the original Product being substituted, Printful will charge the price Merchant has paid for the order of the Product. For Product alternatives that cost less than the original Product, we'll refund you the difference. If you wish to opt-out of alternative Products, you can change it in the store settings. Unless the Merchant has opted-out of Product alternatives in the store settings, Merchant is solely responsible for informing Merchant\u2019s Customers about the Product being substituted with a Product alternative.<\/strong><\/p>\n<h3>13. Purchase of products<\/h3>\nSummary:<\/strong> To make sure your orders arrive as quickly as possible, please make sure you submit the correct order details at checkout. Printful doesn't take responsibility for missed deliveries due to typos in the delivery information.<\/p>\nYour order is purchase of a Product for which you have paid the applicable fee and\/or other charges that we have accepted and received. Any Products in the same order which we have not accepted do not form part of that contract.\u00a0 We may choose not to accept any orders in our sole discretion.<\/p>\nOrders are placed and received exclusively via the Site. Before ordering from us, it is your responsibility to check and determine full ability to receive the Products. Correct name of the recipient, delivery address and postal code\/zip code, up-to-date telephone number, and email address are absolutely necessary to ensure successful delivery of Products.<\/p>\nAll information asked on the checkout page must be filled in precisely and accurately. Printful will not be responsible for missed delivery because of a wrong or misspelled recipient name or surname, delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, phone number, or any other special requirements, please contact Printful.<\/p>\nWe reserve the right to place your order on hold due to print file issues, security concerns, if we need to confirm your address, or in case of other issues. In case your order will be placed on hold, we will give you 30 days to resolve the issue. If you will not resolve the issue or cancel your order within 30 days, we will cancel the order. In case your order is cancelled, we will only make a refund if work on your order has not started yet.<\/p>\n<h3>14. Delivery<\/h3>\nSummary:<\/strong> While we may provide delivery estimates, we can't provide guaranteed delivery dates. Once Printful receives payment for your order (including delivery fees), we fulfill the order and pass it onto the carrier. This is also the moment where you or your customer legally become the owner of the products.<\/p>\nWe deliver to most places in the world. You shall cover delivery costs. Delivery prices are additional to the Product\u2019s price and may vary depending on delivery location and\/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.<\/p>\nWe do not guarantee door-to-door delivery. Final delivery is handled by third-party shipping carriers, and the method of delivery may vary depending on the carrier and the destination. Orders may be delivered to local post offices, parcel lockers, or other designated pickup points, depending on the practices of the carrier and regional logistics infrastructure. Printful is not responsible for the specific delivery method once the shipment is transferred to the carrier.<\/p>\nSome Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.<\/p>\nOwnership of the Products will only pass to you\/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier.\u00a0<\/p>\nWe make no guarantees with respect to any collaboration we undertake with you, including any collaboration with respect to Services, Products (including new Products) or any integration with a vendor platform.<\/p>\n<h3>15. Release<\/h3>\nSummary:<\/strong> You can\u2019t sue us for anything that we have disclaimed or obtained your release from under this Agreement.<\/p>\nTo the fullest extent permitted by law you release us and all other Printful Parties from any and all claims and demands, as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses incurred or suffered by any Printful Party, of every kind and nature, known and unknown, relating to or arising out of any right, claim, or matter (a) which is disclaimed by Printful (or for which Printful provides no guarantees) under this Agreement, or (b) for which Printful is otherwise indemnified or released by you under this Agreement.<\/p>\n<h3>16. Indemnity<\/h3>\nSummary:<\/strong> Printful is not responsible for any damages and liabilities you incur if you break the law, violate these terms or any rights of third parties and it results in legal action (this also includes misrepresentations made by you and any product liability claims).<\/p>\nTo the fullest extent permitted by law you will defend, indemnify, and hold Printful and the other Printful Parties harmless from any claim or demand made by any third party (including, but not limited to, your Customer), as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses of every kind and nature, known and unknown, incurred or suffered by the Printful Parties, relating to or arising out of (a) your breach of this Agreement, (b) your use (or misuse) of our Services, (c) your Content, (d) the infringement by your Content or your account of someone else\u2019s intellectual property or other rights, (d) your violation of any law or the rights of a third party, or (e) if you are a Merchant, any claims related to products or items sold by you through our Services, including claims for misrepresentations by you to your Customers and claims for physical injury or property damage by any of your products or items that are warehoused for you by Printful.\u00a0 We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.<\/p>\n<h3>17. Governing Law<\/h3>\nSummary:<\/strong> If any dispute arises between us we'll apply the laws of the State of North Carolina to resolve it\u2014unless you as a consumer reside in the European Economic Area, Switzerland, or the United Kingdom in which case we'll follow the laws of the Republic of Latvia.<\/p>\nThis Agreement, and all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules. These laws will apply no matter where in the world you live or are located but if you are a User living in the European Economic Area, Switzerland, or the United Kingdom the laws of the Republic of Latvia will apply to any dispute arising out of or relating to this Agreement. Notwithstanding the aforementioned, nothing in this Agreement, including the aforementioned choice of law provision, affects your rights as an User living in the European Economic Area or Switzerland to rely on any mandatory provisions of the law of the country in which you are resident.<\/p>\nFor Users in the European Union and the United Kingdom: Alternatively, you can <a title=\"European Consumer Centres Network - ECC Net\" href=https://www.printful.com/"https:////ec.europa.eu//info//live-work-travel-eu//consumer-rights-and-complaints//resolve-your-consumer-complaint//european-consumer-centres-network-ecc-net_en/" target=\"_blank\" rel=\"noopener\">contact the consumer center in your country<\/a> or you can decide to access the platform for alternative extra-judicial resolution of disputes <a title=\"European Commission\" href=https://www.printful.com/"https:////ec.europa.eu//consumers//odr//main//index.cfm?event=main.home.chooseLanguage\%22 target=\"_blank\" rel=\"noopener\">provided by the European Commission<\/a>.<\/p>\n<h3>18. ARBITRATION AND JURY TRIAL WAIVER<\/strong><\/h3>\nSummary:<\/strong> Any legal dispute involving our services (except for situations defined below) will be resolved by arbitration according to the rules in this Section. By using our services, you waive any rights to a jury trial or class actions.<\/p>\n\u201cDisputes\u201d means all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, excluding only claims under the Limited Warranty and claims brought by Users living in the European Economic Area, Switzerland, or Users in the United Kingdom against Printful in European Economic Area or in the courts of England and Wales. All Disputes shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association (the \u201cAAA\u201d) under its Commercial Arbitration Rules (\u201cCommercial Rules\u201d) in effect at that time. The Rules are deemed to be incorporated by reference into this Agreement. As of the date of this Agreement you can find them <a href=https://www.printful.com/"https:////www.adr.org//sites//default//files//Commercial Rules.pdf/">here or by calling the AAA at 1\u2013800\u2013778\u20137879. The Federal Arbitration Act applies to this Agreement.\u00a0 The arbitration shall be administered by the AAA and shall be conducted by a sole arbitrator selected in accordance with the Commercial Rules unless otherwise mutually agreed by the parties.\u00a0 Unless Printful and you agree otherwise, any arbitration hearings will take place in Charlotte, North Carolina, except that, for Users, any arbitration hearings will take place in the county of your residence.\u00a0 Judgment on any arbitration award may be entered and enforced by any court that has jurisdiction to do so. Any arbitration will take place on an individual basis and neither the arbitrator nor AAA are empowered to conduct a class arbitration, class action or to resolve claims of more than a single claimant in anything other than a single proceeding, unless both parties consent. You and Printful acknowledge that AAA may conclude that the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution may be more appropriate in certain cases. You and Printful agree to abide by the decision of the AAA as to the applicable rules in cases where a party may assert that the Commercial Rules are not appropriate.\u00a0<\/p>\nTO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PRINTFUL KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO A TRIAL BY JURY OF ANY AND ALL DISPUTES (AS DEFINED ABOVE).\u00a0 THIS JURY TRIAL WAIVER IS INTENTIONALLY MADE AS YOU AND PRINTFUL WOULD PREFER TO RESOLVE ALL DISPUTES (AS DEFINED ABOVE) AS PROVIDED BY THIS SECTION 18. THIS JURY TRIAL WAIVER IS A MATERIAL INDUCEMENT TO ENTERING INTO THIS AGREEMENT. FURTHERMORE, YOU AND PRINTFUL KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION OR OTHER FORM OF JOINT DISPUTE RESOLUTION WITH OTHER PARTIES.\u00a0<\/strong><\/p>\nNotwithstanding the foregoing, you may instead assert your claim in any Dispute in \u201csmall claims\u201d court if you provide us with written notice of your intention to do so before any claim is submitted to arbitration and provided that (a) your claim qualifies, (b) your claim remains in such court, and (c) your claim remains on an individual, non-representative, and non-class basis.<\/p>\nAlso, notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator.\u00a0<\/p>\nYou and Printful shall each bear 50% of all fees and expenses of the AAA and the arbitrator except as otherwise provided by the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).\u00a0 The arbitrator may award such fees and expenses of the AAA and the arbitrator as well as other expenses and reasonable attorneys\u2019 fees to a prevailing party consistent with the provisions of the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).<\/p>\n<h3>19. Privacy and Personal Data Processing<\/strong><\/h3>\nSummary:<\/strong> Printful's Privacy Policy is an important part of our Terms of Service that explains how your information is used when you use our services. Please read it very carefully.<\/p>\nPrintful collects your personal data to provide our Services. We are committed to protecting your personal data and privacy and our <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a> details and explains how we are processing Site visitor and User personal information. By accepting this Agreement, you are also accepting and acknowledging our Privacy Policy.<\/p>\nIf you are a Merchant and provide us with your customers' personal data, our <a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms<\/a>, which are incorporated in this Agreement by reference, apply.<\/p>\n<h3>20. General<\/h3>\nSummary:<\/strong> Using our services doesn't make you an agent, partner or employee of Printful. We're not responsible for any violations of these terms if it's out of our control. If you have any questions about our Terms of Service, feel free to contact us at <a href=https://www.printful.com/fr/policies/\"mailto:support@printful.com\">support@printful.com./n

No agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement.<\/p>\nPrintful will not be liable or responsible to you, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in Printful\u2019s performance under this Agreement when such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, such as any fire; flood; earthquake; governmental action; war, invasion or hostilities; national emergency; explosion; terrorist threat or act; riot or other civil unrest; insurrection; epidemic; lockout, strike or other labor dispute (whether or not relating to our workforce); inability or delay in obtaining supplies; telecommunication breakdown; or power outage.<\/p>\nYou represent that you have all necessary permits to grant us with Customer\u2019s personal data to fulfill this Agreement. To ensure full customer support and a higher quality of service, Printful can sign in to customers\/users accounts as a customer according to Printful's Privacy Policy.<\/p>\nIf any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.<\/p>\nPrintful at its own discretion reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time, including the right to engage third party manufacturing services to perform any Services. If you are a User in the European Economic Area or the United Kingdom and such transfer or assignment may reduce your guarantees under this Agreement, then Printful will ask for your permission beforehand.<\/p>\nIf you have any questions about this Agreement, please email us at support@printful.com.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2024-02-14 19:42:30","updatedAt":"2024-02-15 06:55:13"},{"id":59,"title":"Privacy Policy","subtitle":"How Printful gathers and manages your data","slug":"policies\/privacy","langSlug":"\/policies\/privacy","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":1,"position":1,"contextId":"49c2112cf38f2160c0a678a2fb9e8ce2","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6"],"text":"Last updated on March 12, 2026<\/em><\/p>\nPrintful, Inc. (\u201cwe\u201d, \u201cour\u201d, \u201cus\u201d, or \u201cPrintful\u201d) respects the privacy of its users and is fully committed to protect their personal data and use it in accordance with data privacy laws. This Privacy Policy describes how we collect, use, and process any personal data that we collect from you\u2014or you provide to us\u2014in connection with your use of our website (www.printful.com) or our apps and our print-on-demand and other services (collectively, \u201cServices\u201d). By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy.<\/p>\n\u00a0<\/p>\nOur Services are not directed to persons under the age majority (typically 18 or 19 years, but up to 21 years, depending on your jurisdiction), especially to children (persons aged below 13 years (as defined by the U.S. Children\u2019s Privacy Protection Act (COPPA) or persons aged below 16 years (as defined by the European Union General Data Protection Regulation (GDPR)). We do not knowingly collect, maintain, disclose, or sell Personal Data about users under the age of majority or children.\u00a0<\/p>\nThe use of the Services for persons under the age of majority is not allowed under the Terms of Use. If you are under the age of majority, please do not use our Services, or provide any information on our Services or through any of their features, use any of the interactive features of our Services, or provide any information about yourself to us, including your name, address, telephone number or email address.\u00a0<\/p>\nIf we discover that we have collected Personal Data from a minor or child we will delete the data. If you are under the age of majority and have used our Services, or if you are a parent or a guardian and you believe we have collected Personal Data from your minor or child, please contact us.<\/p>\n<h3>1. Background<\/h3>\nWe provide Services both to its business customers, as well as directly to end users.\u00a0<\/p>\nIf you use our Services only for your personal use, you are to be considered as the \u201cUser\u201d and for the purpose of Data Protection Laws, and we are the data \u201ccontroller\u201d or covered \u201cbusiness\u201d as such terms are defined in the applicable Data Protection Law.<\/p>\nIf you use our Services to execute orders and deliver products to third parties, you are considered a \u201cMerchant\u201d. When processing contact details, payment information and other information listed in Section 1 below directly related to the Merchant, we are the data controller or covered business. Where we act on a Merchant\u2019s behalf to fulfill an order with regard to the Merchant\u2019s end-customer, we are a \u201cdata processor\u201d or \u201cservice provider\u201d as such terms are defined in the applicable Data Protection Law. Where we act as a data processor we process information in accordance with our <a href=https://www.printful.com/"//policies//data-processing-terms/" target=\"_blank\" rel=\"noopener\">Data Processing Terms<\/a> (according to the Terms of Service) on behalf of our customers.\u00a0<\/p>\nThe term \u201cData Protection Law(s)\u201d shall include any applicable data privacy or security law, including but not limited to the General Data Protection Regulation (\u201cGDPR\u201d) and the UK General Data Protection Regulation (as defined by the UK Data Protection Act 2018 as amended by the Data Protection, Privacy and Electronic Communications (Amendments, etc.) (EU Exit) Regulations 2019), Heightened U.S. State Privacy Laws (including: the California Consumer Protection Act as amended by the California Privacy Rights Act (collectively, \u201cCCPA\u201d), the Colorado Privacy Act, the Connecticut Data Privacy Act, the Delaware Personal Data Privacy Act, the Indiana Consumer Data Protection Act, the Iowa Consumer Data Protection Act, the Kentucky Consumer Data Protection Act, the Maryland Online Data Privacy Act, the Minnesota Consumer Data Privacy Act, the Montana Consumer Data Privacy Act, the Nebraska Data Privacy Act, the New Hampshire Privacy Act, the New Jersey Data Privacy Act, Oregon Consumer Privacy Act,\u00a0 the Rhode Island Data Transparency and Privacy Protection Act, the Tennessee Information Protection Act, the Texas Data Privacy and Security Act, the Utah Consumer Privacy Act, and the Virginia Consumer Data Protection Act and other enacted U.S. state laws that contain materially similar comprehensive consumer privacy provisions) and all applicable amendments and regulations related to the foregoing.\u00a0<\/p>\nIf you are a resident of the United Kingdom or the European Economic Area, please see Additional Disclosure for European Residents<\/span> below.\u00a0<\/p>\nIf you are a Canadian resident, please see Additional Disclosures for Canadian Residents<\/span> below.<\/p>\nIf you are a California resident, please see Additional Disclosures for California Residents<\/span> below.<\/p>\nIf you are a resident of states which have enacted Heightened U.S. State Privacy Laws, or any other state that enacts a materially similar privacy law partly or wholly, please see Additional Disclosures for Heightened U.S. State Privacy Law Residents<\/span> below.<\/p>\nIf you reside outside the jurisdictions described above, we process your personal data in accordance with this Privacy Policy and applicable data protection laws where required. Depending on your location, you may have certain rights regarding your personal data similar to those described in this Privacy Policy.<\/p>\n<h3>2. How and When We Collect Your Data<\/h3>\nWe may collect data directly from you, from other parties or by automatic means.<\/p>\n<ul>\n<li>\nDirectly from You<\/span>. We collect personal information you provide us directly, such as when you make a purchase; register for an account or create a profile; contact us; respond to a survey; participate in a sweepstakes, contest, or other similar campaign or promotion; apply for a job; sign up to receive emails or newsletters, or otherwise engage in direct communication with us.<\/p>\n<\/li>\n<li>\nUsing Online Tracking Technologies and Other Automatic Data Collection Technologies<\/span>. When you visit our websites, use our Services, open or click on emails we send you, we or third parties can automatically collect certain information using online tracking technologies such as cookies. For more information, please see our Cookie Policy available via the cookie banner (click \u201c<a href=https://www.printful.com/"https:////printify.com//privacy-policy//#\">Your privacy choices<\/a>\u201d at the page footer).<\/p>\n<\/li>\n<li>\nFrom Merchants<\/span>. We obtain information directly from Merchants that we may be providing services on behalf of.\u00a0<\/p>\n<\/li>\n<li>\nFrom Social Media Platforms and Networks<\/span>. If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, LinkedIn, and Pinterest) in connection with our websites, we collect information that you disclose to us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.\u00a0<\/p>\n<\/li>\n<li>\nFrom Other Sources<\/span>. We may obtain information about you from other sources, such as data analytics providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.<\/p>\n<\/li>\n<\/ul>\n<h3>3. Information Collected About Users and Merchants and How We Use It<\/h3>\nThe types of personal information we obtain and process about you depends on how you interact with us and our Services.\u00a0<\/p>\n<ul>\n<li>\nIdentifiers and contact information<\/span>. For example:\u00a0 your name, postal address, shipping address, email address, and telephone number.\u00a0<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nPayment Information<\/span>. For example:information relating to billing and payment details (including first and last digits of your payment card).<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nCommercial Information<\/span>. For example: information about Services you have purchased or considered, and your preferences.\u00a0<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nDevice and Unique Identifiers<\/span>. For example: internet or other electronic network activity information, such as IP addresses, the device and browser you use, referring pages, time stamps, and cookie details.\u00a0<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nGeolocation Data<\/span>. For example: non-precise location information that permits us to determine your location based on information provided in your IP address.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nAudio Information<\/span>. For example: recorded phone calls as allowed under applicable law.\u00a0\u00a0<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nGovernment Issued Identification<\/span>. For example: images and data, which may appear on government-issued identity documents or identification cards.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nContent.<\/span> For example: your communications with us and any other content you provide, such as social media profiles, images, videos, survey responses, comments, reviews, and testimonials.<\/p>\n<\/li>\n<\/ul>\nWe don\u2019t collect any \u201csensitive data\u201d about you (like racial or ethnic origin, political opinions, religious\/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).<\/p>\n<h3>4. How We Use Your Data\u00a0<\/h3>\nThis section explains the purposes for which we collect your data and the legal grounds we rely on to process it. We do not collect additional categories of personal data or use personal data for materially different purposes without providing notice. <\/p>\nProviding and Managing Our Services<\/strong><\/p>\nWe process your data to fulfill our contractual obligations to you and to operate our business efficiently.<\/p>\n<ul>\n<li>\nPurpose<\/strong>: To confirm your identity, manage your account, provide customer support (via chat, blog, or email), process invoices, and maintain our products.<\/p>\n<\/li>\n<li>\nLegal Basis<\/strong>: Contractual Necessity (to provide the services you signed up for) and Legitimate Interest<\/strong> (to ensure service quality).<\/p>\n<\/li>\n<li>\nData Collected<\/strong>: Identifiers (e.g., name, email), Payment Information, and Commercial Information. <\/p>\n<\/li>\n<\/ul>\nCommunication and Support<\/strong><\/p>\nWe use your information to stay in touch and resolve issues.<\/p>\n<ul>\n<li>\nPurpose<\/strong>: To respond to inquiries, feedback, and support requests. We may monitor or record calls and chats for quality assurance and dispute resolution.<\/p>\n<\/li>\n<li>\nLegal Basis<\/strong>: Legitimate Interest<\/strong> (to provide quality services and product support, to improve our Services and protect our legal rights).<\/p>\n<\/li>\n<li>\nData Collected<\/strong>: Identifiers, Device\/Unique Identifiers, and Communication Content.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nRetention<\/strong>: Recordings are generally kept for the duration of your account or as needed to resolve active disputes. <\/p>\n<\/li>\n<\/ul>\nAnalytics, Personalization, and Product Development<\/strong><\/p>\nWe strive to make our Services more intuitive and relevant to your needs.<\/p>\n<ul>\n<li>\nPurpose:<\/strong> To conduct research, improve Services and monitor performance, and provide personalized recommendations. We use location data to provide regional content, mapping, and localized search results.<\/p>\n<\/li>\n<li>\nLegal Basis: Legitimate Interest<\/strong> (to improve our website and services) and Consent <\/strong>(where required for specific user tracking or cookies).<\/p>\n<\/li>\n<li>\nData Collected<\/strong>: Device and Unique Identifiers, Geolocation Data (via IP address or profile), and interaction data (via cookies). <\/p>\n<\/li>\n<\/ul>\nMarketing and Advertising<\/strong><\/p>\nWe use your data to keep you informed about our products and promotions.<\/p>\n<ul>\n<li>\nPurpose:<\/strong> To send newsletters, SMS campaigns, and show advertisements and administer contests and sweepstakes. We do not<\/strong> use Merchants end-customers' data to market directly to them.<\/p>\n<\/li>\n<li>\nLegal Basis:<\/strong> Consent (for opt-in marketing) or Legitimate Interest<\/strong> (for existing customer communications). Your SMS opt-in data is never shared with third parties for their own marketing; it is only shared with service providers who help us deliver our messages to you.<\/p>\n<\/li>\n<li>\nData Collected: <\/strong>Identifiers, Commercial Information, Device and Unique Identifiers and Geolocation Data.<\/p>\n<\/li>\n<li>\nFor information about how to unsubscribe from emails, newsletters or other communications, please see Your Choices in Connection With Our Services<\/span> below.\u00a0 <\/p>\n<\/li>\n<\/ul>\nSecurity, Fraud Prevention, and Legal Compliance<\/strong><\/p>\nProtecting our platform and complying with the law is a priority.<\/p>\n<ul>\n<li>\nPurpose: <\/strong>To detect and prevent security issues and fraudulent transactions, investigate malicious activity, enforce our Terms of Service, and comply with legal mandates (such as DMCA requests or economic sanctions).<\/p>\n<\/li>\n<li>\nLegal Basis:<\/strong> Legal Obligation and Legitimate Interest (to ensure network security and prevent harm).<\/p>\n<\/li>\n<li>\nData Collected:<\/strong> Identifiers, Device and Unique Identifiers, and Commercial Information.<\/p>\n<\/li>\n<\/ul>\nWe may collect data such as information on your device, your preferences and information filled in while visiting our website, your interaction with the website, and other information used for technical, security, analytical, marketing purposes (including unique visits, returning visits, length of the session, actions carried out in the webpage). Learn more about how we use cookies within our Services by accessing the Cookie Policy via the cookie banner (click \u201c<a href=https://www.printful.com/"https:////printify.com//privacy-policy//#\">Your privacy choices<\/a>\u201d at the page footer).<\/p>\n<h3>5. Information Collected About Our Merchant\u2019s End-Customers<\/h3>\nIn the course of providing products and services on our Merchant\u2019s behalf, we collect and process certain information about individuals at the direction of such Merchants (\u201cEnd-Customer Data\u201d). End-Customer Data has historically included information such as personal data relating to the end user of our Services, any personal data in the printing content (where applicable), personal data revealed during the use of any Services, including name, email address, phone number, shipping address, and other information about the Merchant\u2019s end-customers.<\/p>\nIf you are an end-customer of the Merchant (an end user of our Services), the Merchant is the data controller with regard to your personal data contained in End-Customer Data and should provide you with the information on how your personal data is collected and processed when using our Services. Please read the Merchant\u2019s privacy policy for further information. The Merchant is your contact for any questions you have about how it handles your personal data.<\/p>\n<h3>6. Sharing Personal Data With Third Parties<\/h3>\nTo deliver the best possible experience we often have to partner with third parties. The following details the types of third parties whom we share information with in connection with your use of the Services:\u00a0<\/p>\nService Providers<\/span>. In order for us to provide you with our Services, we work with third parties who perform services on our behalf and with whom we share personal data to support our Services (\u201cService Providers\u201d). Service Providers include:\u00a0<\/p>\n<ul>\n<li>\nHosting, Online and Security Services.\u00a0<\/strong><\/p>\n<\/li>\n<li>\nManufacturing and Logistics Services. Email and Messaging Service Providers.<\/strong><\/p>\n<\/li>\n<li>\nPayment Processors and Fraud Prevention Services. Analytic and Marketing Providers.<\/strong><\/p>\n<\/li>\n<\/ul>\nWe will only share personal data to Service Providers that have undertaken to comply with obligations set out in applicable Data Protection Laws.<\/p>\nLegal Advisors<\/span>. Insofar as reasonably necessary, we may be required to share information with third parties to (1) comply with legal requirements or requests, including any subpoenas, claims, disputes or litigation, (2) protect our, or a third party\u2019s, lawful interests, (3) enforce or apply our agreements; and (4) protect property or safety of us or others.<\/p>\nAffiliates<\/span>. We may share your personal data with our affiliates (companies within our corporate family).<\/p>\nBusiness Customers (i.e., Merchants)<\/span>. Where we provide Services on behalf of Merchants, we will provide certain information related to your orders and purchases. We may also share information with Merchants if we are handling a DMCA takedown request or facilitating an appeal process.<\/p>\nIn a Business Transfer<\/span>. We may disclose or share your information as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which such information could be transferred to third parties as a business asset in the transaction.<\/p>\nFacilitating Requests<\/span>. We share information at your request or direction, such as when you choose to share information with a social network about your activities using the Services.\u00a0<\/p>\nNotwithstanding the above, we may share information that does not identify you (including information that has been aggregated or de-identified) except as prohibited by applicable law.\u00a0<\/p>\nFor information on your rights and choices regarding how we share information about you, please see Your Choices In Connection With Our Services<\/span> below.<\/p>\n<h3>7. Data Retention\u00a0<\/h3>\nWe may retain your personal data for as long as you have an account or any of the abovementioned legal bases for personal data processing still exists. For example, if you unsubscribe from our marketing, newsletter, or blog emails, we will stop the processing of the personal data for such purposes.\u00a0<\/p>\nIf you have used our Services without creating an account, we will keep your personal data as long as necessary to comply with our legal obligation to retain information relating to provision of services, for example, for tax purposes.<\/p>\nAfter terminating your relationship with us by deleting your account or otherwise ceasing to use our Services, we may continue to store copies of your (and in regard to Merchants, your customers\u2019 personal data) as necessary to comply with our contractual obligations with Merchants and legal obligations, as well as to resolve disputes between you and us (or Merchants and applicable customers), to prevent fraud and abuse, to enforce our agreements, and\/or to protect our legitimate interests (to the extent that we are permitted by the applicable law to continue to store copies to protect our legitimate interests).<\/p>\nWe reserve the right to retain usage data relating to our products and services, as well as data that has been anonymized and\/or aggregated, to the extent permitted by applicable laws.<\/p>\n<h3>8. Information Security<\/h3>\nWe seek to use reasonable organizational, technical, and administrative measures to protect the con\ufb01dentiality, integrity, and availability of personal data.\u00a0<\/p>\nOur measures include implementing appropriate access controls, investing in the latest information security capabilities to protect the IT environments we leverage, and ensuring we encrypt and anonymize personal data wherever possible. Access to information is only permitted among our employees and agents on a need-to-know basis.<\/p>\nWe encourage you to take care of the personal data in your possession that you process online and set strong passwords for your account, limit access to your computer and browser by signing out after you have \ufb01nished your session.<\/p>\n<h3>9. Your Choices In Connection With Our Services<\/h3>\nA. Account<\/span>.<\/p>\nYou may access, update, or remove certain information that you have provided to us through your account or by sending an email to the email address set out in Contact Information<\/span> below. We may require additional information from you to allow us to confirm your identity.\u00a0<\/p>\n\u00a0<\/p>\nB. Communications<\/span>.<\/p>\n<ul>\n<li>\nEmails<\/strong>. You can opt-out of receiving promotional emails from us at any time by following the instructions as provided in emails to click on the unsubscribe link. Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, servicing, or our business relations (e.g. terms).<\/p>\n<\/li>\n<\/ul>\nC. Cookies and Tracking Technologies<\/span>.<\/p>\n<ul>\n<li>\nCookies.<\/strong> See our Cookie Policy via the cookie banner (click \u201c<a href=https://www.printful.com/"https:////printify.com//privacy-policy//#\">Your privacy choices<\/a>\u201d at the page footer) for information about how to control cookies and edit your choices.\u00a0<\/p>\n<\/li>\n<li>\nDo Not Track.<\/strong> Some browsers have a \u201cdo not track\u201d feature that lets you tell websites that you do not want to have your online activities tracked. We currently do not respond to browser \u201cdo not track\u201d signals. For more information on \u201cDo Not Track,\u201d visit <a href=https://www.printful.com/"http:////www.allaboutdnt.com///">http:////www.allaboutdnt.com./u00a0/n/n/n

Please note that your choices made via the cookie banner will only apply to the specific browser or device from which you access the webpage.\u00a0<\/p>\n\u00a0<\/p>\nE. Legal Privacy Rights<\/span>.\u00a0<\/p>\nYou may have additional legal privacy rights under certain applicable laws, for more information about your rights under these respective laws, please see the following sections where applicable:\u00a0<\/p>\n<ul>\n<li>\nAdditional Disclosures for European Residents\u00a0<\/span><\/p>\n<\/li>\n<li>\nAdditional Disclosures for Canadian Residents\u00a0<\/span><\/p>\n<\/li>\n<li>\nAdditional Disclosures for California Residents\u00a0<\/span><\/p>\n<\/li>\n<li>\nAdditional Disclosures for U.S. State Privacy Law Residents<\/span><\/p>\n<\/li>\n<\/ul>\nFor more information about how to exercise applicable legal rights, please see the section titled How to Exercise Your Legal Rights Under Privacy Laws<\/span> below.<\/p>\n<h3>10. Additional Disclosure for European Residents\u00a0<\/h3>\nIf you are a User or data subject related to a Merchant located in the European Economic Area or the United Kingdom, you have certain rights with respect to your personal data in accordance with Data Protection Laws in the European Union and United Kingdom (collectively the \u201cGDPR<\/strong>\u201d). If you are a User or data subject located in Germany, you have certain rights under both the GDPR and the Federal Data Protection Act (\u201cBDSG\u201d). Under BDSG, residents are afforded certain rights about the Personal Information (as such capitalized term is defined under BDSG) we have collected about them, which we have described in more detail below.<\/p>\nA. Roles<\/span><\/p>\nGDPR distinguishes between organizations that process personal data for their own purposes (known as \u201ccontrollers\u201d) and organizations that process personal data on behalf of other organizations (known as \u201cprocessors\u201d). As described in the Section entitled \u201cBackground<\/span>\u201d above, we may either be a controller or a processor depending on the circumstances.\u00a0<\/p>\nUs as a Controller:<\/span> We are the data \u201ccontroller\u201d when we process information directly from Users to provide our Services such as a User that used the specific Services.\u00a0<\/p>\nUs as a Processor<\/span>: We are a processor where we act on a Merchant\u2019s behalf to fulfill an order with regard to the Merchant\u2019s customer. Where we act as a processor we process information in accordance with our Data Processing Terms (according to the Terms of Service) on behalf of our customers.<\/p>\nB. Lawful Basis<\/span><\/p>\nThe GDPR requires a \u201clawful basis\u201d for processing personal data. Our lawful bases include where: (i) you have given consent to the processing for one or more specific purposes, either to us or to our service providers, partners, or customers; (ii) processing is necessary for the performance of a contract with you; (iii) processing is necessary for compliance with a legal obligation; or (iv) processing is necessary for the purposes of the legitimate interests pursued by us or a third party, provided that your interests and fundamental rights and freedoms do not override our interests.<\/p>\nC. Data Transfers<\/span><\/p>\nAll the information you provide may be transferred or accessed by our parent company in the United States and our affiliate companies and subsidiaries in other countries, such as Latvia, Poland, Spain, and the UK and our Service Providers (as described above) for the provision of our Services as described in this Privacy Policy.\u00a0<\/p>\nWhen we transfer your information globally, we take necessary measures to ensure appropriate protection of your information, including, as applicable, entering into the European Commission\u2019s Model clauses for the transfer of personal data to third countries (i.e., the standard contractual clauses) and any equivalent clauses issued by the relevant competent authority of the UK.\u00a0<\/p>\nD. Your Data Subject Rights<\/span> \u00a0<\/p>\nIf you are a data subject you have the right to (with certain limitations):\u00a0<\/p>\n<ul>\n<li>\naccess, rectify, or erase any personal data we process about you;\u00a0<\/p>\n<\/li>\n<li>\ndata portability, meaning the ability to receive your personal data in a structured, commonly used machine-readable format and ability to transfer such data another third party of your choice;\u00a0<\/p>\n<\/li>\n<li>\nrestrict or object to our processing of personal data we process about you; and\u00a0<\/p>\n<\/li>\n<li>\nwhere applicable, withdraw your consent at any time for any data processing.\u00a0<\/p>\n<\/li>\n<\/ul>\nFor more information about how to exercise applicable legal rights, please see the section titled How to Exercise Your Legal Rights Under Privacy Laws<\/span> below.<\/p>\nE. GDPR Complaints<\/span><\/p>\nIf you have a complaint about our use of your personal data or response to your requests regarding your personal data, please see the section entitled \u201cComplaints<\/span>\u201d below.\u00a0<\/p>\nThe contact information of our European Representative and Data Protection Officer is detailed in the Section \u201cContact Information<\/span>\u201d below.<\/p>\n<h3>11. Additional Disclosures for Canadian Residents\u00a0<\/h3>\nIf you are a User or data subject located in Canada, you have certain rights under the Personal Information Protection and Electronic Documents Act (\u201cPIPEDA\u201d).<\/p>\nWe are an \u201cOrganization\u201d under PIPEDA, since we may collect information from you.\u00a0<\/p>\nYour Data Subject Rights\u00a0\u00a0<\/p>\nIf you are a data subject according to PIPEDA, subject to certain conditions you have the right to:\u00a0<\/p>\n<ul>\n<li>\naccess, rectify, modify, or erase any personal data we process about you; and<\/p>\n<\/li>\n<li>\nwhere applicable, withdraw your consent at any time for any data processing.\u00a0<\/p>\n<\/li>\n<\/ul>\nWhen we collect information from you, you may inform us if you do not wish to be contacted for marketing\/market research purposes in accordance with Canadian Anti-Spam Legislation. If you do not want to receive promotional information from us or our representatives, please use the unsubscribe option in your user account or the email you received, or email us to the address in Section \u201dContact Information<\/span>\u201d below to update your personal contact preferences.<\/p>\nFor more information about how to exercise applicable legal rights, please see the section \u2018How to Exercise Your Legal Rights Under Privacy Laws\u2019 below.<\/p>\n<h3>12. Additional Disclosures for California Residents\u00a0<\/h3>\nAll terms and phrases used under this section have the same meaning as those phrases are defined under the California Consumer Privacy Act and its implementing regulations, as amended (collectively, the \u201cCCPA\u201d).<\/p>\n\u00a0<\/p>\nIf you are a California resident, the processing of certain personal information about you may be subject to the CCPA.\u00a0<\/p>\nA. Notice at Collection<\/span><\/p>\nTo learn more about the categories of personal information we collect about California residents, please see Information Collected About Users and Merchants<\/span> above.\u00a0<\/p>\nFor more information about how we use those categories of personal information, please see How We Use Your Data<\/span> above.\u00a0<\/p>\nFor more information about how we collect categories of personal information, please see How We Collect Your Data<\/span> above and our Cookie Policy that can be accessed via the cookie banner (click \u201c<a href=https://www.printful.com/"https:////printify.com//privacy-policy//#\">Your privacy choices<\/a>\u201d at the page footer).\u00a0<\/p>\nTo learn more about how we disclose categories of personal information, and the categories of third parties with whom we disclose such information, please see Categories of Personal Information Disclosed and Categories of Recipients<\/span> below.\u00a0<\/p>\nTo learn more about how long we keep your information, please see Retention Periods<\/span> above.\u00a0<\/p>\nB. Categories of Personal Information Disclosed and Categories of Recipients<\/span><\/p>\nThe following disclosure describes the categories of information that we disclose to the categories of recipients of such disclosure. For more information about the third parties we disclose information to, please see Sharing Personal Data With Third Parties<\/span> above.<\/p>\n<ul>\n<li>\nService Providers<\/strong>. The type of data we share depends on the type of service provider. The below summary details the types of service providers and related information shared:\u00a0\u00a0<\/p>\n<ul>\n<li>\nHosting and Online Services<\/strong>. We may disclose Identifiers, Device And Unique Identifiers, and Geolocation Data<\/span>.\u00a0<\/p>\n<\/li>\n<li>\nManufacturing Services<\/strong>. We may disclose Identifiers, Device And Unique Identifiers, and Geolocation Data<\/span>.\u00a0<\/p>\n<\/li>\n<li>\nEmail Service Providers<\/strong>. We may disclose Identifiers, Device And Unique Identifiers, and Geolocation Data<\/span>.<\/p>\n<\/li>\n<li>\nPayment Processors<\/strong>. We may disclose Identifiers, Device And Unique Identifiers, and Payment Information<\/span>.<\/p>\n<\/li>\n<li>\nAnalytic and Digital Marketing Providers<\/strong>. We may disclose Device And Unique Identifiers and Geolocation Data<\/span>.\u00a0<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>\nLegal Advisors, Legal Process, and Protection<\/strong>. Any collected information identified in Information Collected About Users and Merchants<\/span> that is reasonably required to be disclosed and does not violate any legal or contractual obligation may be disclosed in accordance with such request and\/or requirement.<\/p>\n<\/li>\n<li>\nAffiliates<\/strong>. We may disclose any of the information identified in Information Collected About Users and Merchants<\/span> with our Affiliates so where it is necessary for the legitimate interest including our appropriate business purposes and our Affiliates in accordance with Data Protection Laws.<\/p>\n<\/li>\n<li>\nBusiness Customers (i.e., Merchants)<\/strong>. We may disclose Identifiers<\/span> and Commercial Information<\/span>.\u00a0<\/p>\n<\/li>\n<li>\nIn a Business Transfer<\/strong>. We may disclose any of the information identified in Information Collected About Users and Merchants<\/span> in connection with a business transfer where it is necessary for the legitimate interest including our appropriate business purposes and our Affiliates.<\/p>\n<\/li>\n<li>\nFacilitating Requests<\/strong>. We may disclose or make appropriate information identified in Information Collected About Users and Merchants<\/span> to facilitate your requests reasonably in accordance with the CCPA. With respect to social networking requests, categories of information shared are Identifiers, Device And Unique Identifiers<\/span>, Geolocation Data<\/span>, and any applicable Content<\/span> associated with the request.\u00a0<\/p>\n<\/li>\n<\/ul>\nC. Your Legal Rights Under the CCPA<\/span>\u00a0<\/p>\nWhere the CCPA applies, this section provides additional privacy disclosures and informs you of key additional rights as a California resident. We will never discriminate against you for exercising your rights, including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.<\/p>\n<ul>\n<li>\nRight to Know Request<\/strong>. Under the CCPA, California residents have a right to request information about our collection, use, and disclosure of your personal information over the prior twelve (12) months, and ask that we provide you free of charge with the following information:<\/p>\n<\/li>\n<\/ul>\n1. the categories of personal information about you that we collected;<\/p>\n2. the categories of sources from which the personal information was collected;<\/p>\n3. the purpose for collecting personal information about you;<\/p>\n4. the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and<\/p>\n5. the specific pieces of personal information we collected about you.<\/p>\nYou may make a verifiable consumer request to know your personal information twice per twelve (12) month period.<\/p>\n<ul>\n<li>\nRight to Access<\/strong>. You have a right to access the personal information that we collected from you in accordance with the applicable law.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nRight to Delete Request<\/strong>. Under the CCPA, you also have a right to request that we delete personal information, subject to certain exceptions.<\/p>\n<\/li>\n<li>\nRight To Correct<\/strong>. Under the CCPA, you have the right to ask us to correct, or make available a means to correct, the personal information we have collected about you, subject to certain exceptions.<\/p>\n<\/li>\n<li>\nRight to Opt-Out of the Sale or Sharing of Personal Information<\/strong>.<\/p>\n<ul>\n<li>\nRight to Opt-Out of the Sale or Sharing of Personal Information<\/strong>. You may request that we not sell your Personal Information. Please note, however, that CCPA defines \u201csale\u201d very broadly, and includes \u201cselling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a California consumer\u2019s Personal Information by the business to another business or third party for monetary or other valuable consideration.\u201d We use services that help deliver interest-based ads to you and may transfer Personal Information to business partners for their use. We may also make available Personal Information to Merchants relating to your commercial information. These practices are considered a \u201csale\u201d under the CCPA. To a certain extent you may also opt-out of the sales relating to browser based data sales by opting-out of using a universal opt-out preference signal, such as the Global Privacy Control (GPC), on your browser which will be effective in jurisdictions where recognition of GPC signal is mandatory. In all other jurisdictions universal opt out signals such as GPC will not be considered.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\nRight to opt-out of Automated Decision-making Technology<\/strong>. You may opt out of certain automated decision-making processes, subject to legal limitations and exceptions.\u00a0<\/p>\n<\/li>\n<\/ul>\nThese rights may be limited in some circumstances. For more information about how to exercise your legal rights and limitations that may apply, please see How to Exercise Your Legal Rights Under Privacy Laws<\/span> below.<\/p>\nD. Notice of Disclosure for a Business Purpose<\/span><\/p>\nTo learn more about the categories of personal information we have disclosed for a business purpose, and the categories of third parties with whom we\u2019ve disclosed such information, please see How Do We Disclose Your Information? above. E. Notice of Sale<\/span><\/p>\nWe sell your personal information through the use of certain third party advertising partners, as well as when we provide your personal information to Merchants. We do not share your personal information. We also don\u2019t knowingly sell or share the personal information of any California resident who is 16 years or younger.<\/p>\nF. Notice of Use of Sensitive Personal Information<\/span><\/p>\nWe do not use California resident sensitive personal information for any purpose other than is permissible under the CCPA. Specifically, we do not use sensitive personal information of California residents to derive characteristics about California residents.<\/p>\nF. Notice about Automated Decision-making Technology<\/span><\/p>\nWe may use automated decision-making technologies, including algorithms, to support fraud prevention, security monitoring and analytics. These processes do not produce legal or similarly significant effects for you. You may request information about our use of automated decision-making technologies and, where applicable, to opt out of certain automated decision-making processes, subject to statutory limitations and exceptions.\u00a0<\/p>\nG. Notice of Financial Incentives<\/span><\/p>\nWe offer our User and Merchants certain discount opportunities that may be considered a \u201cfinancial incentive\u201d or \u201cbona fide loyalty program\u201d under applicable Data Protection Laws (the \u201cProgram\u201d). Such a Program may include discounts or coupons provided when you sign up to receive such discounts or coupons, which typically requires you to provide your name and contact information (such as email address), or participation in a survey. We consider the value of your personal information to be related to the value of the discounted products or services, or other benefits that you obtain or that are provided in connection with the Program, less the expense we incur offering such opportunity.<\/p>\nYou may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules. Please review any applicable terms and conditions provided in connection with such Program.<\/p>\nG. Contact Information<\/span><\/p>\nFor California resident relevant contact information, please see Section \u201cContact Information<\/span>\u201d below.<\/p>\n<h3>13. Additional Disclosures for Heightened U.S. Privacy Law State Residents<\/h3>\nUnder certain Heightened U.S. state Privacy Laws\u00a0 applicable residents are afforded specific rights regarding the data we have collected about them. This notice describes how we collect, use, and share your Personal Data in our capacity as a \u201cController\u201d under such respective Heightened U.S. Privacy Law, and the rights that you have with respect to your Personal Data, including sensitive personal data. For purposes of this section, \u201cPersonal Data\u201d and \u201csensitive data\u201d have the meanings given in the respective Heightened U.S. Privacy Law and do not include information excluded from such respective Heightened U.S. Privacy Law\u2019s s respective Heightened U.S. Privacy Law general, personal data is information reasonably linkable to an identifiable person.<\/p>\nA. Notice of Collection<\/span><\/p>\nTo learn more about the categories of personal information we collect about you and how we use it, please see Information Collected About Users and Merchants<\/span> and How We Use Your Data<\/span> above. To learn more about the categories of third parties with whom we may share your personal information, please see How We Share Personal Data With Third Parties<\/span> above.<\/p>\nIn addition, we may collect and\/or use additional types of information after providing notice to you and obtaining your consent to the extent such notice and consent is required by Heightened U.S. Privacy Laws.<\/p>\nB. Your Rights Under Heightened U.S. Privacy Laws<\/span><\/p>\nIf you are a resident of a state with a Heightened U.S. Data Privacy Law, the processing of certain personal information about you may be subject to the respective Heightened U.S. Data Privacy Law. Where the Heightened U.S. Data Privacy Law applies, this section provides additional privacy disclosures and informs you of key additional rights as a resident of such a state. We will never discriminate against you for exercising your rights, including providing a different level or quality of services or denying goods or services to you when you exercise your rights under a Heightened U.S. Data Privacy Law.\u00a0<\/p>\n<ul>\n<li>\nRight to Access Information\/Correct Inaccurate Personal Data<\/strong>. You have the right to request access to Personal Data collected about you and information regarding the purposes for which we collect it, and the third parties and service providers with whom we share it. Additionally, you have the right to correct inaccurate or incomplete Personal Data. You may submit such a request as described below. If you live in Oregon or Minnesota, you also have a right to request a list of the specific third parties to which we\u2019ve disclosed your personal data.<\/p>\n<\/li>\n<li>\nRight to Deletion of Personal Data<\/strong>. You have the right to request in certain circumstances that we delete any Personal Data that we have collected directly from you. You may submit such a request as described below. We may have a reason under the law why we do not have to comply with your request, or why we may comply in a more limited way than you anticipated. If we do, we will explain that to you in our response.<\/p>\n<\/li>\n<li>\nRight To Correct<\/strong>. You have the right to ask us to correct, or make available a means to correct, the personal information we have collected about you, subject to certain exceptions.\u00a0<\/p>\n<\/li>\n<li>\nRight to Opt-Out of Sale of Personal Data to Third Parties<\/strong>. You have the right to opt out of any sale of your Personal Data by us to third parties.\u00a0\u00a0\u00a0<\/p>\n<\/li>\n<li>\nRight to Portability<\/strong>. You have the right to request a copy of the Personal Data that you previously provided to us as a Controller in a portable format. Our collection, use, disclosure, and sale of Personal Data are described in our Privacy Policy.\u00a0\u00a0<\/p>\n<\/li>\n<li>\nRight to Opt-In to Processing of Sensitive Data<\/strong>. Before we collect and process sensitive personal information, we will obtain your opt-in consent as required under applicable law.\u00a0<\/p>\n<\/li>\n<li>\nRight to Opt-Out of Targeted Advertising<\/strong>. You have the right to opt-out of Targeted Advertising based on your Personal Data obtained from your activities over time and across websites or applications.<\/p>\n<\/li>\n<li>\nRight to Opt-Out of Profiling<\/strong>. You have the right to opt-out of having your Personal Data processed for the purpose of profiling in the furtherance of decisions that produce legal or similarly significant effects concerning you.<\/p>\n<\/li>\n<li>\nRight to Appeal<\/strong>. If we decline to take action on any request that you submit in connection with the rights described in the above sections, you may ask that we reconsider our response by sending an email to the address in Section \u201dContact Information\u201d<\/span>. You must ask us to reconsider our decision within 45 days after we send you our decision.\u00a0<\/p>\n<\/li>\n<\/ul>\nThese rights may be limited in some circumstances. For more information about how to exercise your legal rights and limitations that may apply, please see How to Exercise Your Legal Rights Under Privacy Laws<\/span> below.<\/p>\nC. Nevada Opt-Out Rights<\/span><\/p>\nIf you are a Nevada resident, you have the right to submit a request directing us not to make any sale of your personal information - please send an email to us with \u201cNevada Opt-Out of Sale\u201d in the subject line and in the body of your message.\u00a0<\/p>\n<h3>14. How to Exercise Your Legal Rights Under Privacy Laws<\/h3>\nIf you are an applicable resident to whom the Data Protection Laws apply to, you may contact us to exercise your rights in accordance with the below procedures:<\/p>\nA. Verification Requirements<\/span><\/p>\nFor certain requests, we may require specific information from you to help us verify your identity and process your request. Depending on your request, we will ask for information such as your name, address, phone number and account number (to the extent available) used in connection with your account or applicable purchases, and may ask for government-issued ID, or date of birth. If we are unable to verify your identity, we may deny your requests to know or delete.<\/p>\nB. Requests to Know, Access and Delete Information<\/span><\/p>\nIf the Data Protection Laws apply to you, you may exercise your right to know, access or delete information through any of the following means:<\/p>\n<ul>\n<li>\nAccount Settings:<\/strong> As provided in the Your Choices in Connection with Our Services<\/span> above, you can access the majority of your personal information through your account within the Services by logging in to your account.<\/p>\n<\/li>\n<li>\nOnline form: <\/strong>You may make a request by completing this form<\/p>\n<\/li>\n<li>\nEmail Us: <\/strong>You may make a request by emailing us at the address in Section \u201dContact Information<\/span>\u201d\u00a0<\/p>\n<\/li>\n<\/ul>\nC. Correction Requests<\/span><\/p>\nYou can correct information related to your account through the following means:<\/p>\n<ul>\n<li>\nAccount Settings: <\/strong>As provided in Your Choices in Connection with Our Services<\/span> above, you can access the majority of your personal information through your account within the Services by logging in to your account.<\/p>\n<\/li>\n<li>\nEmail Us:<\/strong> You may make a request by emailing us at the address in Section \u201dContact Information<\/span>\u201d\u00a0<\/p>\n<\/li>\n<\/ul>\nD. Right to Opt-Out of Sale, Profiling, and Context-Based Behavioral Advertising<\/span><\/p>\nYou may opt-out of the sale of personal information or data by completing this form to opt-out of the sale of personal information or by sending an e-mail to the address in Section \u201dContact Information\u201d.<\/p>\nIf you believe that we are forwarding personal information to a third party and it is using it in a manner that exceeds such third party\u2019s processing on our behalf as a service provider or processor (as those terms are understood under applicable law), please contact us at the address in Section \u201dContact Information\u201d so that we may look into the matter further.<\/p>\nE. Right to Portability<\/span><\/p>\nIf you wish to receive your personal data in a machine-readable format, please contact us at the address in Section \u201dContact Information<\/span>\u201d. We may provide you instructions on how to access your own information and download it yourself, or otherwise will work with you to provide you your personal data in accordance with applicable Data Protection Law.\u00a0<\/p>\nIf applicable Data Protection Law does not provide you with the right of portability, we may deny your request.\u00a0<\/p>\nF. Authorized Agents<\/span><\/p>\nResidents of California, Colorado, and Connecticut may designate an authorized agent to submit a request on your behalf to access or delete your personal information. Use of an authorized agent must comply with the CCPA and Heightened U.S. Privacy Law as applicable, including that you must provide the authorized agent written and signed permission to submit such a request. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. We will still have to verify your identity directly with us in accordance with the applicable law.<\/p>\nG. Responding to Requests as a Controller or Covered Business<\/span><\/p>\nOnce we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly within the timer period allowed under the applicable law. We aim to fulfill all verified requests within 45 days pursuant to the CCPA and most Heightened U.S. Privacy Laws, unless required to respond sooner. For example, if you live in Europe, we aim to respond within 30 days as required by law. If necessary, extensions as allowed under applicable law (generally for an additional 45 days) may be required and will be accompanied by an explanation for the delay.\u00a0<\/p>\nPlease note that we may charge a reasonable fee for multiple requests in the same 12-month period, as permitted by applicable law.<\/p>\nH. Responding to Requests as a Processor or Service Provider<\/span><\/p>\nIf your personal data has been processed by us on behalf of a Merchant and you wish to exercise any rights you have with such personal data, please inquire with such Merchant directly.<\/p>\n<h3>15. Links to Third-Party Sites<\/h3>\nOur Services may contain links to other websites or services. Please note that these links are provided for your own convenience and information, and the websites and services may operate independently from us and have their own privacy policy notices, which we strongly suggest you review.\u00a0<\/p>\n<h3>16. Privacy Policy Changes<\/h3>\nAny changes we make to this Privacy Policy in the future will be posted on this page. The date the Privacy Policy was last revised is identified at the top of the page. Therefore, we encourage you to check this page frequently from time to time.<\/p>\n<h3>17. Complaints<\/h3>\nIf you are a User that has directly used our Services and believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority. We would, however, appreciate the opportunity to address your concerns before you approach a data protection regulator, and would welcome you directing an inquiry first to us.<\/p>\nIf you are a customer of a Merchant, please direct your concern to the relevant Merchant in the first instance.<\/p>\n<h3>18. Contact Information<\/h3>\nIf you wish to exercise your rights, submit complaints or appeals or have any questions about your personal data, your rights, or this Privacy Policy, please contact us by email at privacy@printful.com, or by using the contact details below:<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/bb\/bbc00b8b4274e27e5c874902889d094a","createdAt":"2024-02-14 13:44:46","updatedAt":"2024-02-14 13:50:47"},{"id":22,"title":"Return Policy","subtitle":"Rules for returns and exchanges of Printful products","slug":"policies\/returns","langSlug":"\/policies\/returns","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":1,"position":3,"contextId":"f1914c11d9c6351b2ae162dc4b029d42","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>Return Policy<\/h2>\nLast updated on June 3, 2022<\/em><\/p>\nAny claims for misprinted\/damaged\/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.<\/p>\nIf you or your customers notice an issue on the products or anything else on the order, <a href=https://www.printful.com/"https:////help.printful.com//hc//en-us//articles//360014066699-How-do-I-report-a-problem-with-my-order/" target=\"_blank\" rel=\"noopener\">please submit a problem report<\/a>.<\/p><\/span>The return address is set by default to the Printful facility. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. If Printful's facility isn't used as the return address, you would become liable for any returned shipments you receive.<\/p><\/span>Wrong Address -<\/strong> If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).<\/p>\nUnclaimed -<\/strong> Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).<\/p>\nIf you haven't registered an account on <a href=https://www.printful.com/"https:////www.printful.com///" target=\"_blank\" rel=\"noopener\">printful.com<\/a> and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won\u2019t be available for reshipping and will be donated to charity at your cost (without us issuing a refund).<\/p>\nPrintful does not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons. You hereby agree that any returned orders with face masks won\u2019t be available for reshipping and will be disposed of.<\/p>\nReturned by Customer -<\/strong> It is best to advise your end customers to contact you before returning any products.\u00a0Except for Customers residing in Brazil,\u00a0we do not refund orders for buyer\u2019s remorse. Returns for products, face masks, as well as size exchanges are to be offered at your expense and discretion. If you choose to accept returns or offer size exchanges to your end customers, you would need to place a new order at your expense for a face mask or a product in another size.\u00a0Customers residing in Brazil and regretting a purchase must contact our Customer Service and express their will to return the item within 7 consecutive days after receiving it, providing a picture of the item. The withdrawal request will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.<\/p>\nNotification for EU consumers:<\/strong> According to Article 16(c) and (e) of the Directive 2011\/83\/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:<\/p>\n1. the supply of goods that are made to the consumer's specifications or are clearly personalized; 2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,<\/p>\ntherefore Printful reserves rights to refuse returns at its sole discretion.<\/p>\nThis Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.<\/p>\nFor more info on returns, please read our <a href=https://www.printful.com/"https:////help.printful.com//hc//en-us//sections//360004088720-returns/" target=\"_blank\" rel=\"noopener\">FAQs<\/a><\/strong>.\u00a0<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/66\/666f86cec98d805d6f672e9c01938e4d","createdAt":"2021-09-10 09:25:38","updatedAt":"2024-01-02 09:05:30"},{"id":51,"title":"Policy updates","subtitle":"Keep up with the changes in our policies","slug":"policies\/updates","langSlug":"\/policies\/updates","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":1,"position":4,"contextId":"29a979c7f89d80c092b186c27260e696","relevantPolicies":null,"text":"<h2>Policy updates on February 3, 2026<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//intellectual-property-policy/">Printful Intellectual Property Policy<\/a><\/strong><\/p>\nWe are revising Section H2 \u201cResponse to Printful Removing Your Content\u201d so that it reflects various ways merchants may submit an appeal (subject to technical availability) for removed content.<\/p>\n<h2>Policy updates on October 1, 2025<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Printful Terms of Service <\/a><\/strong><\/p>\nWe made general policy updates for consistency, readability, and specific updates as outlined below:\u00a0<\/p>\n<ul>\n<li>\nWe are revising Section 3 \u201cContent\u201d so that going forward it contains general expectation regarding responsibility for the content merchants should follow, while specific requirements and guidelines for intellectual property (IP) related aspects will be covered under Intellectual Property policy.<\/p>\n<\/li>\n<li>\nFor any other prohibited content we have provided additional clarification in Section 3.H that aligns with general guidelines we previously had in our Acceptable Content Guidelines.<\/p>\n<\/li>\n<\/ul>\n<a href=https://www.printful.com/"//policies//intellectual-property-policy/">Printful Intellectual Property Policy<\/a><\/strong><\/p>\n<ul>\n<li>\nWe are replacing the existing Acceptable Content Guidelines with the new Intellectual Property policy where you will find more details on IP-related obligations, how merchants can report any alleged infringements of their IP rights, as well as what happens when we encounter repeat infringers.<\/p>\n<\/li>\n<li>\nWith the launch of the Intellectual Property Policy we are also introducing the IP registry - a free and collaborative way to protect IP on Printful.<\/p>\n<\/li>\n<li>\nGoing forward if you place any new orders or create any new products you essentially agree to be bound by the Intellectual Property Policy.<\/p>\n<\/li>\n<\/ul>\n<h2>Policy updates on January 15, 2025<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//membership-subscription-terms-of-service/" target=\"_blank\" rel=\"noopener\">Printful Subscription Terms of Service<\/a><\/strong><\/p>\nWe made general policy updates for consistency and readability and specific updates as outlined below:\u00a0<\/p>\n<ul>\n<li>\nWe updated the name of the Policy from \u2018Printful Membership Subscription Terms of Service\u2019 to \u2018Printful Subscription Terms of Service\u2019. The Policy was updated throughout to reflect the name change.\u00a0<\/p>\n<\/li>\n<li>\nWe updated the section reference to the applicable dispute resolution clause in Printful\u2019s main Terms of Service.\u00a0<\/p>\n<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/" target=\"_blank\" rel=\"noopener\">Affiliate Program Terms of Service<\/a><\/strong><\/p>\nWe made specific updates as outlined below:\u00a0<\/p>\n<ul>\n<li>\nWe updated Section 2 (Registration & Account), Section 5 (Commissions) and Section 6 (Payment) to reflect a change in the name of membership subscriptions. The term \u2018membership\u2019 was removed.\u00a0\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>Policy updates on December 6, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/strong><\/p>\nWe made general policy updates for consistency and readability and specific updates as outlined below:\u00a0<\/p>\n<ul>\n<li>We updated 4. How We Use Your Data: Marketing and Advertising, <\/strong>We explained how your contact information will be used if you Opt - into receiving marketing, advertising, and promotional communications by SMS.<\/li>\n<\/ul>\n<h2>Policy updates on September 20, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms<\/a><\/p>\nWe made general policy updates for consistency and readability and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We updated Schedule 1: Technical and Organizational Security Measures,<\/strong> to elaborate on action taken in response to system vulnerabilities. They will be documented and acknowledged within 24 hours in conjunction with other remedial measures.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Policy updates on July 1, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//referral/" target=\"_blank\" rel=\"noopener\">Referral Program Terms of Service<\/a><\/strong><\/p>\nWe made general policy updates for consistency, readability, and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We modified the overall terms to eliminate User points and perks from the Program. Users will now be issued coupons for qualifying referrals.\u00a0<\/strong><\/li>\n<li style=\"font-weight:400;\">We updated Section 1 (Enrollment in the Program), 3 (Earning Coupons), and 4 (Redeeming Coupons). <\/strong>Each header and section was changed to replace references to points with references to coupons. The sections were updated to indicate how coupons may be earned and used, including restrictions and limits. <\/span><\/li>\n<li style=\"font-weight:400;\">We made several updates to legal terms. <\/strong>Language was added clarifying that the Program is subject to other Printful policies and terms of service. Governing law (Section 8) and dispute resolution provisions (Section 9) were aligned with those in Printful\u2019s main Terms of Service, including arbitration, jury, and class action waivers.\u00a0<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/" target=\"_blank\" rel=\"noopener\">Affiliate Terms of Service<\/a><\/strong><\/p>\nWe made general policy updates for consistency, readability, and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li>We modified the overall terms to indicate that Users may earn commissions on Printful membership subscriptions in addition to other eligible products.\u00a0\u00a0\u00a0<\/strong><\/li>\n<li>We updated Section 3 (Modifications) <\/strong>to clarify the effect of continued use of the Program after terms are changed or modified.\u00a0 <\/span>\u00a0<\/strong><\/li>\n<li>We updated Section 5 (Commissions) <\/strong>to indicate that commissions may be earned on Printful membership subscriptions in addition to other qualifying products. Updates also include rules, limits, and restrictions on earning commissions.<\/span><\/li>\n<li>We updated Section 6 (Payment) <\/strong>to indicate how commissions are paid on Printful membership subscriptions and other qualifying products.<\/span><\/li>\n<li>We made several updates to legal terms. <\/strong>Language was added clarifying that the Program is subject to other Printful policies and terms of service. Governing law (Section 15) and dispute resolution provisions (Section 16) were aligned with those in Printful\u2019s main Terms of Service, including arbitration, jury, and class action waivers.\u00a0\u00a0\u00a0<\/span><\/li>\n<li>Governing law and jurisdiction were changed from California to North Carolina.<\/strong><\/li>\n<\/ul>\n<h2>Policy updates on June 28, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement\u00a0<\/strong><\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve updated the statement to reflect the most recent updates in our efforts to eradicate slavery and human trafficking.<\/strong><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//norwegian-transparency-act-statement/">Norwegian Transparency Act Statement<\/strong><\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>We\u2019ve updated the statement to reflect the most recent updates in our efforts in ensuring ethical and fair-labor practices.<\/strong><\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms update on June 3, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms<\/strong><\/a><\/p>\nWe made general policy updates for consistency, readability, and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We updated Sections 1 (Warehousing Services), 4 (Warehouse Receipt), 7 (Fulfillment, Shipping, and Delivery), 8.2 (Packaging Insert Service Limitations), and 9.2 (Custom Packaging Service Limitations)<\/strong> to indicate that Products, packaging inserts, and custom packaging may be transferred between Printful warehouses with notice and that such transfers may temporarily delay fulfillment.<\/span>\u00a0\u00a0<\/strong><\/li>\n<li style=\"font-weight:400;\">We also updated Section 1 (Warehousing Services)<\/strong> to change the<\/span> maximum weight for individual Products stored and fulfilled at Printful\u2019s warehouses from <\/span>700 oz. (19.8 kg) to 40 lbs. (18.1 kg).\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 2 (Product Restrictions) <\/strong>to include gels in the Product restrictions list.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Policy updates on February 15, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/strong><\/p>\nKey updates:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">Introduced a new content takedown request form. <\/strong>Section 3.I. To improve your experience with Printful, we\u2019ve introduced a new online form that both you and third parties can fill out for content takedown requests: <a href=https://www.printful.com/"https:////www.printful.com//site//eu-illegal-content/" target=\"_blank\" rel=\"noopener\">https:\/\/www.printful.com\/site\/eu-illegal-content<\/a><\/span><\/li>\n<li style=\"font-weight:400;\">Clarified information about the rights you grant Printful. <\/strong>Section 3.C.<\/span><\/li>\n<li style=\"font-weight:400;\">Clarified information about our content moderation practices.<\/strong> Section 8.<\/span><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//content-guidelines/" target=\"_blank\" rel=\"noopener\">Acceptable Content Guidelines<\/a><\/strong><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">Clarified information about our content moderation practices.<\/strong>\u00a0<\/span><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//legal-imprint/" target=\"_blank\" rel=\"noopener\">Legal Imprint<\/a>\u00a0<\/strong><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>Updated our contact information.<\/strong><\/li>\n<\/ul>\n<h2>Upcoming Privacy policy changes<\/strong><\/h2>\nWe are pleased to announce updates to our Privacy Policy to ensure compliance with existing privacy laws and future regulations.\u00a0<\/span><\/p>\nThese changes reflect our commitment to maintaining the security and privacy of your personal information.\u00a0<\/span><\/p>\nWe have restructured the policy to provide more precise information on how we collect, use, and protect your data and how you can exercise your rights in accordance with applicable data protection laws.\u00a0<\/span><\/p>\nWe aim to enhance transparency and accountability in our data-handling practices by incorporating existing privacy laws and preparing for upcoming legislation.\u00a0<\/span><\/p>\nPlease take the time to review the updated policy <a href=https://www.printful.com/"https:////www.printful.com//policies//upcoming-privacy-policy/">here before it becomes effective on February 15, 2024.<\/strong><\/p>\n<h2>Cookie Policy update on January 2, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//cookies/" target=\"_blank\" rel=\"noopener\">Cookie Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We have added an additional explanation of the third-party cookies that YouTube might set when users play embedded YouTube videos on the Printful website.<\/span><\/li>\n<\/ul>\n<h2>Data Processing Terms update on December 4, 2023 <\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms\u00a0<\/a><\/strong><\/p>\nWe made general policy updates for consistency and readability and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">In Section 1, we updated and added definitions for the terms used in the policy. <\/strong>We added definitions of \u201cAffiliate,\u201d \u201cData Importer\/Exporter,\u201d \u201cSelling,\u201d and \u201cSharing,\u201d and updated the definition of \u201cAgreement.\u201d<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 3: Details of the Processing.<\/strong> We have provided detailed information to ensure transparency.<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 7:<\/strong> Sub-processors and Data Transfer.<\/strong> We changed how and when Merchants are notified of data sub-processor changes and the objection process. We also added instructions for accessing the current sub-processor list.\u00a0<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 9:<\/strong> Return and deletion of Data.<\/strong> We explained how Printful will return or delete Merchant data and in what format the data can be stored. Printful is permitted to aggregate, de-identify, or anonymize personal information so that it no longer meets the definition of Personal Data under applicable Data Protection Laws and may use such aggregated, de-identified, or anonymized data for its own research and development purposes. Printful will not attempt to or actually re-identify any previously aggregated, de-identified, or anonymized data without the specific written instructions of the Merchant.<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 10: Governing Law.<\/strong> These Terms shall be governed by and construed following the governing law and jurisdiction provisions in the Agreement unless required otherwise by applicable Data Protection Law. <\/span><\/li>\n<li style=\"font-weight:400;\">We updated Schedule 1: Technical and Organizational Security Measures, to which Printful will adhere by processing personal data on behalf of the Merchant.<\/span><\/strong><\/li>\n<\/ul>\n<h2>Printful Membership Subscription Terms of Service published on October 17, 2023<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//membership-subscription-terms-of-service/">Membership Subscription Terms of Service<\/strong><\/a><\/p>\nAs we have officially launched Printful Membership Subscription plans (Printful Growth and Printful Business, hereinafter - the \u201c<\/span>Memberships<\/strong>\u201d), we have also published the Printful Membership Subscription Terms of Service and removed the Subscription Terms of Service for the discontinued Printful Pro and Printful Plus subscriptions, as well as any reference thereto.\u00a0<\/span><\/p>\nThe Printful Membership Subscription Terms of Service include information on the access to and eligibility for Memberships, the services included in said Memberships, as well as information on billing, free trials, automatic renewal and cancellation terms, dispute resolution, and limitation of liability, among other things.\u00a0<\/span><\/p>\n<h2>Privacy Policy update on Aug 16, 2023\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy policy<\/strong><\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>We elaborated on how we collect and store customer information. Section 1. <\/strong>We explained that we may monitor or record the conversations our customers have with Printful customer support via email or chat and that we store this information as long as the customer has an active printful account.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<h2>Norwegian Transparency Act Statement published on June 28, 2023<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//norwegian-transparency-act-statement/">Norwegian Transparency Act Statement<\/strong><\/a><\/p>\nAs we\u2019re expanding our operations and entering new markets, we regularly update our policies to comply with new legal requirements and to provide you with more specific and in-depth information on how we provide services and manage our processes and personal data.<\/span><\/p>\nOn June 28, 2023, we published the Norwegian Transparency Act Statement. <\/strong>Norwegian Act relating to enterprises\u2019 transparency and work on fundamental human rights and decent working conditions (\u201cTransparency Act\u201d) requires large enterprises to publish a statement regarding the results of their due diligence to identify, address, prevent, and limit violations of human rights or decent working conditions.<\/span><\/p>\nWe published our statement to show that Printful is committed to ensuring ethical and fair-labor practices for all our employees, and we seek and expect our suppliers to do the same.<\/span> <\/strong><\/p>\n<h2>Modern Slavery Act Statement update on June 27, 2023<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement\u00a0<\/strong><\/a><\/p>\nKey updates:<\/strong><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve updated the statement to reflect the most recent updates in our efforts to eradicate slavery and human trafficking.<\/strong> This year, Printful created and launched its own Vendor Compliance Manual, which sets forth various business ethics, product safety, and social responsibility-related requirements and mandates suppliers to ensure compliance throughout their supply chain with all applicable laws that prohibit slavery and human trafficking.<\/span><\/li>\n<\/ul>\n<h2>Affiliate Program Terms of Service update on Feb 23, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Program Terms of Service\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We updated the length of the affiliate commission earning period. Section 5.<\/strong> We\u2019re increasing our affiliate commission earning period from 9 to 12 months.<\/li>\n<\/ul>\n<h2>Creative Services Terms update on February 3, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/">Creative Services Terms\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We clarified how we approach third-party copyright use. Section 3.<\/strong> We made minor changes to the terms to clarify that there might be cases when we can\u2019t transfer IP rights to certain elements of a file, for example, if there is a sound used in the file which is copyrighted by another person.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on Feb 3, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We added information on restrictions for warehousing services. Updates to service restrictions and linking FAQs. Section 1, Section 6, Section 7, Section 8, and Section 9.<\/strong> We clarified that not all warehousing services are available in all Printful warehousing locations. We also updated links to related resources that provide up-to-date information on warehousing fees.<\/li>\n<\/ul>\n<h2>Referral Program Terms of Service update on February 3, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//referral/">Referral Program Terms of Service<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We updated the information about which currencies can be used for Referral payments. Section 1 and Section 7.<\/strong> We removed the mention of the currencies we no longer offer for Printful payments. We also adjusted some wording and mentioned that, in some cases, particular currencies may not be available to all Referral persons.<\/li>\n<\/ul>\n<h2>Privacy Policy update on January 23, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Privacy Policy\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We added instructions on how customers can exercise their rights under the Virginia Consumer Data Protection Act (VCDPA). Section 8.<\/strong> We added instructions on how to request for your data to be deleted.<\/li>\n<\/ul>\n<h2>Terms of Service update on January 12, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We clarified the customer\u2019s right to return pre-designed Printful products. Section 7.<\/strong> We added a paragraph explaining that orders with pre-designed and non-customizable products can be cancelled and returned back to our facilities, and that Printful will refund shipping expenses for these returns. We also clarified the refund-issuing procedure for such products.<\/li>\n<li>We edited the wording to clarify how Printful accepts payments and applies fees. Section 9 and Section 10.<\/strong> We adjusted the wording to clarify how we charge customers for Printful services (SaaS, warehousing, creative services, etc).<\/li>\n<\/ul>\n<h2>Privacy Policy and Data Processing Terms update on January 12, 2023<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li style=\"font-weight:400;\">We edited the policy to cover our right to request additional information from our customers to meet OFAC requirements. Section 1. <\/strong>We updated the list of personal data we may request from our customers to be able to comply with legal requirements. We specified that this personal data may be passed to the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (OFAC) and other governmental institutions to ensure that our customers aren\u2019t targeted by any sanctions imposed by these institutions.<\/span><\/li>\n<li style=\"font-weight:400;\">We added a new subsection to cover our right to request personal information from California and Virginia residents. Section 1. <\/strong>This section was added to describe what kind of personal information and in which cases we may collect from our customers in California and Virginia, the purposes of collection, and the types of entities with whom we may share such information.\u00a0<\/span><\/li>\n<li style=\"font-weight:400;\">We added a new section to provide a Privacy Policy addendum for Virginia residents. Section 8.<\/strong> The new section clarifies Printful\u2019s obligations and Virginia residents\u2019 rights under the Virginia Consumer Data Protection Act (VCDPA).<\/span><\/li>\n<li style=\"font-weight:400;\">We updated the AS \u201cPrintful Latvia\u201d legal address, as well as some wording, numbering of sections, and formatting throughout the policy.<\/span><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Terms of Service\u00a0<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve updated the information on the risks that apply to shipping.<\/strong> Section 11. We specified that if an order we received has a post office box as the delivery address, we can\u2019t guarantee the delivery of this order.<\/span><\/li>\n<li style=\"font-weight:400;\">We\u2019ve updated our policy to specify in which cases we cover customer losses <\/strong>and added information on how we approach the Account Updater programs.<\/strong> Section 9. We updated the Payments and fees section to emphasize our responsibilities in case of claims, returns, chargebacks, or other customer debts that don\u2019t comply with our policies. <\/span>We also added a description on how Printful participates in the Account Updater programs, specifying that by using Printful\u2019s products and services, customers agree to the automatic updates of their credit card information.<\/span><\/li>\n<\/ul>\n<h2>Affiliate Program Terms of Service update on July 13, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Program Terms of Service<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve updated our Affiliate Terms of Service by adding information on how affiliates have to comply with Printful Brand Guidelines.<\/strong> We added the details on how affiliates can use Printful\u2019s name, trademark, logo, or other identifying materials. We also updated the information on how affiliate commission payments are processed.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Modern Slavery Act Statement update on June 30, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement\u00a0<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>We\u2019ve updated the statement to match our Code of Conduct by including the information on how we collaborate with our suppliers. Our Supplier Code of Conduct sets forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices. <\/span><\/strong><\/li>\n<\/ul>\n<h2>Return Policy update on June 3, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>Updated information on the time period within which items can be returned. <\/strong>The policy now states that any return claims for items must be submitted within 30 days after the product was received, contrary to the previously stated 4 weeks.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on June 3, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve removed one of the warehouse locations for same-day fulfillment.<\/strong> Section 7. <\/strong>Our facility in Dallas, Texas, no longer offers the option to stock inventory, and same-day fulfillment isn\u2019t available at our Dallas warehouse. We\u2019ve specified requirements for same-day fulfillment and added that same-day fulfillment is not available on weekends.\u00a0<\/span><\/li>\n<li style=\"font-weight:400;\">Added a new warehouse location. Section 9. <\/strong>Custom packaging is now available for storage in our Los Angeles warehouse.<\/span><\/li>\n<li style=\"font-weight:400;\">We\u2019ve updated the wording in sections 7 and 9.<\/strong><\/li>\n<\/ul>\n<h2>Terms of Service and Brand Ambassador Terms of Service update on May 31, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>We\u2019ve removed the list of the countries and regions that currently are the target of embargoes or sanctions.<\/strong> Section 3. <\/strong>The number of sanctioned countries and regions is evergrowing, and we will be updating this information outside of our Terms of Service (in the related Help Center articles). Sanctions and embargo rules still apply to all outgoing orders.<\/span><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//brand-ambassador/">Brand Ambassador Terms of Service<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve removed the list of the countries and regions that currently are the target of embargoes or sanctions.<\/strong> Section 1. <\/strong>The number of sanctioned countries and regions is evergrowing, and we will be updating this information outside of our Terms of Service (in the related Help Center articles). Sanctions and embargo rules still apply to all outgoing orders.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on February 9, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added conditions for international shipping from the UK facility<\/strong>. Section 7. We\u2019ve specified that it\u2019s currently not possible to send international shipments from our Birmingham warehouse.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on January 17, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Tijuana warehouse.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on November 26, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added a new warehouse location for same-day fulfillment. <\/strong>Section 7.<\/strong> Same-day fulfillment is now available for products within our Dallas warehouse.<\/li>\n<li>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Dallas warehouse.<\/li>\n<\/ul>\n<h2>Terms of Service update on November 22, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We've updated the wording in the section on Copyright and Trademark Responsibility.<\/li>\n<\/ul>\n<h2>Terms of Service update on November 16, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We've made changes throughout our Terms of Service to include the United Kingdom<\/li>\n<li>We've updated section 7 on your rights in the case of lack of conformity<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on November 15, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added a new warehouse location for same-day fulfillment. <\/strong>Section 7. Same-day fulfillment is now available within our Birmingham warehouse.<\/li>\n<li>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Birmingham warehouse.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on November 9, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/strong><\/p>\nKey updates:<\/p>\n<ul>\n<li>Introduced a new custom packaging type. Section 9.<\/strong> We\u2019ve added a paper mailer as an acceptable custom packaging option to stock with our Warehousing Services.<\/li>\n<\/ul>\n<h2>Subscription Terms of Service updates on October 27, 2021<\/strong><\/h2>\nAs we\u2019ve launched a new subscription plan, Printful Plus, we modified our Subscription Terms of Service to fit more than one Subscription Plan.\u00a0<\/strong><\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//subscription-terms-of-service/">Subscription Terms of Service<\/a><\/strong><\/p>\nKey updates:<\/p>\n<ul>\n<li>Sections 2 \u201cSubscription Services\u201d and 3 \u201cRight to change Subscription Plans and how it works\u201d.\u00a0 <\/strong>We\u2019ve added information on the process of changing the type of subscription.<\/li>\n<li> Section 4 \u201cPaid Subscription term and payments\u201d.<\/strong>We've added more information about how change or cancellation of a Subscription Plan works and emphasized that no refunds will be provided for the unused time of subscription.<\/li>\n<\/ul>\n<h2>Terms of Service and Creative Services Terms of Service updates on October 18, 2021<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Section 13. We\u2019ve added information about holds and order cancellation.<\/strong> Order is held in case there are print file issues, security concerns, we need to confirm an address, or in case of any similar issues. If the issue is not resolved within 30 days, orders on hold are automatically cancelled.<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/">Creative Services Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Section 2. We\u2019ve added information about holds for Services and cancellation of ordered Services.<\/strong> Holds are put in case we suspect that there's potential infringement of third party rights from your side. If the provision of any Service is held due to the above-mentioned issues, you're given 30 days to resolve the issue. If the issue is not resolved within 30 days, the provision of Services ordered will be canceled.<\/li>\n<\/ul>\n<h2>Privacy Policy and Data Processing Terms updates on October 8, 2021<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy policy<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>More detailed explanation of personal data processing. Section 1.<\/strong> Our Privacy Policy now provides an even clearer and more detailed explanation of the types, scope, and purpose of the personal data we process. If you're using our services for personal use, visit our website, or contact our support staff, this policy lists the ways we may receive and process your personal data.<\/li>\n<li>California Privacy Rights (for residents of the State of California) now is Privacy Policy Addendum for California Residents.<\/strong> We have provided more details about how and for what purpose we are processing personal information. We've also explained the rights of the residents of the State of California under the California Consumer Privacy Act.<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/" target=\"_blank\" rel=\"noopener\">Data procesing terms<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We've made changes in accordance with the European Commission Implementing Decision (EU) 2021\/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016 \/ 679.<\/li>\n<\/ul>\n<h2>Terms of Service update on August 23, 2021<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Introduced a new content takedown request form. <\/strong>Section 3F. To improve your experience with Printful, we've introduced a new online form that both you and third parties can fill out for content takedown requests: <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca/">https:////www.printful.com//policies//dmca./n/n

Warehousing & Fulfillment Terms of Service update on July 7, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Added a new requirement for warehouse products sold across borders. <\/strong>Section 7. We\u2019ve indicated that you\u2019re required to add Harmonized System (HS) codes to your warehoused products and their variants. Exceptions where the code isn\u2019t required: pack-ins and custom packaging, domestic shipments, and shipments between the EU member states.<\/li>\n<\/ul>\n<h2>Return Policy update on June 15, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Updated information on products returned by customers.\u00a0<\/strong>The policy now includes exceptions for customers residing in Brazil.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on Jun 2, 2021 <\/strong><\/h2>\nWe\u2019ve added information about storing custom packaging, updated acceptable product dimensions, specified packaging insert dimensions, and organized information about packaging inserts.<\/strong><\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/" target=\"_blank\" rel=\"noopener\">Warehousing & Fulfillment Terms of Service<\/a><\/strong><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Updated acceptable product dimensions<\/strong>. Section 1. To broaden product storing possibilities, we\u2019ve increased the maximum accepted product dimensions to 18 \u00d7 18 \u00d7 17 in. (46 \u00d7 46 \u00d7 43 cm), measured L \u00d7 W \u00d7 H. We\u2019ve also specified that we won\u2019t be able to accept products weighing more than 700 oz. (19.8 kg). <\/li>\n<li>Reorganized and specified information about packaging inserts (\u201cpack-ins\u201d)<\/strong>. Section 8. We\u2019ve added subtitles to help oversee information. We\u2019ve also specified packaging insert dimensions by noting which dimensions attribute to length, width, and height. There\u2019s more information on packaging insert service limitation regarding fulfillment centers. <\/li>\n<li>Added a new section about custom packaging<\/strong>. Section 9. Our terms are updated with information about custom packaging storing requirements, pricing, and availability.<\/li>\n<\/ul>\n<h2>Affiliate Terms of Service update on February 16, 2021\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\nKey update:\u00a0<\/p>\n<ul>\n<li>Restrictions imposed on affiliate partners.<\/strong> Section 7. We require our affiliate partners to acknowledge that they will not be targets of trade, financial, and economic sanctions, and do not appear on sanctions-related lists.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on Dec 16, 2020<\/h2>\nWe\u2019ve added same-day fulfillment terms and conditions.<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing & Fulfillment <\/a><\/strong><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added conditions for same-day fulfillment eligibility<\/strong>. Section 7. We\u2019ve specified terms to qualify for same-day fulfillment. There will be cases where same-day fulfillment may become unavailable and Printful won\u2019t be held liable for that. We\u2019ve also described conditions when Printful is required to refund certain fees if the same-day fulfillment hasn\u2019t been carried out.<\/li>\n<\/ul>\n<h2>Policy updates on December 8, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\nKey updates:<\/p>\n<ul>\n<li>Clarifications on eligible affiliate partners.<\/strong> Section 1. We\u2019ve added partner restrictions to clarify who\u2019s eligible to join our affiliate program.<\/li>\n<\/ul>\n<h2>Policy updates on October 30 and November 2, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Order outsourcing.<\/strong> Section 5(D) and Section 20. Our terms are updated with information about possible engagement of third party manufacturers to perform any services Printful offers in case these services cannot be fulfilled at our own fulfillment centers or if it makes more sense to fulfill them at our partner facilities (such as but not limited to Japan and Australia). <\/li>\n<li>Product Alternatives.<\/strong> Section 12. We've added information about Product Alternatives, a feature that offers a comparable replacement to the product ordered, which might apply if the product is out of stock and you (as a Merchant) haven't opted out of Product Alternatives in your store settings. If you haven't opted out, please inform your customers that their orders may include product alternatives.\u00a0<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\n<ul>\n<li>We've updated our Privacy Policy in line with the order outsourcing update mentioned above: the details you provide us while using our services may be shared with third-party manufacturing services we partner with.\u00a0<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on Oct 22, 2020<\/strong><\/h2>\nWe've updated our list of product restrictions.<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing & Fulfillment\u00a0<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Added new products and materials we won't accept. Section 2.<\/strong> Our product restrictions will now include glass, live plants, and liquids.<\/li>\n<\/ul>\n<h2>Terms of Service update on August 17, 2020 <\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a><\/strong><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>We've added information about age restrictions if you are an individual residing in Japan. Section 1.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on August 12, 2020 <\/strong><\/h2>\nAs we're improving our branding services, particularly pack-ins, we want to provide you with more specific and in-depth information on how we provide those services.<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing & Fulfillment\u00a0<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Added a new section about packaging inserts (\u201cpack-ins\u201d). Section 8.<\/strong> Our terms are updated with information about pack-in storing requirements, pricing, and availability.<\/li>\n<\/ul>\n<h2>Return Policy update on May 21, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>We've specified that any returned orders with facemasks won\u2019t be available for reshipping and will be disposed of.<\/li>\n<\/ul>\n<h2>Return Policy update on May 15, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>We've added that Printful reserves the right to refuse returns for sealed goods which were unsealed after delivery, making them unsuitable for return due to health protection or hygiene reasons.<\/li>\n<\/ul>\n<h2>Return Policy update on April 30, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>We've added that if you haven't registered an account on <a href=https://www.printful.com/"https:////www.printful.com///" target=\"_blank\" rel=\"noopener\">printful.com<\/a>\u00a0and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won\u2019t be available for reshipping and will be donated to charity.<\/li>\n<\/ul>\n<h2>Creative Services Terms of Service update on March 30, 2020<\/strong><\/h2>\nTo define the workflow of our creative services and clarify your rights, we're issuing Creative Services Terms of Service that apply to Graphic Design, Video Production, and Ecommerce Photography Services.<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/" target=\"_blank\" rel=\"noopener\">Creative Services Terms of Service<\/strong><\/a><\/p>\nKey provisions:<\/p>\n<ul>\n<li>Description of the service workflow. Section 1. <\/strong>We've established the general process of how Printful's Creative Services work, including details on requesting services and end file (design, photo, or video) revision, improvement, delivery, and storing. <\/li>\n<li>Information about payments and refunds. Section 2. <\/strong>We've explained our refund policy for service requests where Printful has started the work or can't carry out the request. We've also defined the process to order and receive product samples for photography files containing your products. <\/li>\n<li>Explanation of intellectual property rights. Section 3. <\/strong>We've deemed you to be the sole author of the file, thus enabling you to register the rights to end files in the US Copyright Office or elsewhere. <\/li>\n<li>The delivery of the end file. Section 4. <\/strong>We've explained that you are subject to an additional 20% of the service cost in cases where you change the idea described in your service request or wish to change the design draft, add additional elements, etc. that you didn't communicate to Printful before starting the Service. <\/li>\n<li>Information about turnover times. Section 5. <\/strong>We've indicated that if you haven't responded about necessary improvements within a three-month period from the date when Printful submits the design draft for your review, Printful then considers that you accept the design draft and delivers it as the end file. We've also included some other sections, such as Indemnity, Law and jurisdiction, Modifications, and General (Sections 6, 7, 8, 9)<\/strong>, that are in line with the provisions already laid out in Printful's <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>.<\/li>\n<\/ul>\n<h2>Affiliate Terms of Service update on March 10, 2020\u00a0<\/strong><\/h2>\nTo ensure transparency and avoid confusion in our Affiliate Program, we're updating our Affiliate Terms of Service. <a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Clarifications on the scope of eligible integrations. Section 5 As we are constantly adding new integrations with ecommerce platforms, we have amended this paragraph to synchronize it with <a href=https://www.printful.com/"https:////www.printful.com//integrations/" target=\"_blank\" rel=\"noopener\">our list of integrations<\/a>. This way, it is easier for affiliates to keep up to date with all the changes in the available integrations.<\/li>\n<li>No options for real-time sales tracking. Sections 5 and 6 The Affiliate Dashboard tracks affiliate commissions that have been credited to an affiliate. To bring more clarity, we have removed reference to real-time tracking since affiliate commissions will be credited only once all items of a customer\u2019s order are fully shipped.\u00a0<\/li>\n<li>Clarifications on paid traffic. Section 8. Some affiliates wish to engage in pay-per click-activities, so we have updated the paragraph to be more specific about rules regarding such activities (e.g. emphasizing prohibition of direct linking, bidding on branded keywords, and sending incentives traffic from coupon sites).<\/li>\n<\/ul>\n<h2>Privacy Policy update on March 6, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Privacy Shield (EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework). Section 8. We have included a section to inform you that Printful participates in and has certified with the Privacy Shield. We have also explained in detail Printful rights for the processing of your personal information (including data transfer) from the EU, UK, or Switzerland to the United States, and our responsibilities to be in compliance with the Privacy Shield principles.<\/li>\n<\/ul>\n<h2>Cookie Policy update on February 21, 2020\u00a0<\/strong><\/h2>\nFollowing the newest legal guidelines on cookies and similar technology, we have updated our Cookie Policy. <a href=https://www.printful.com/"https:////www.printful.com//policies//cookies/" target=\"_blank\" rel=\"noopener\">Cookie Policy<\/a> <\/strong>Key updates: <\/strong><\/p>\n<ul>\n<li>More detailed explanation of mandatory and performance cookies and their purpose. <\/li>\n<li>We have clarified the lifespan of each cookie category to inform website visitors on how long the cookies may be stored in their devices.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on November 22, 2019\u00a0<\/strong><\/h2>\nTo improve our services and ensure transparency in our processes, we're updating our Warehousing & Fulfillment Terms of Service. <\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing & Fulfillment\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added an explanation of the period during which you store your warehousing goods. Section 3. We explained that as long as you follow timely payments you may continue to use our warehousing services to store your goods. <\/li>\n<li>Added a new section with details on the Warehouse Receipt. Section 4. We updated the information included in the invoice you receive upon your warehousing product delivery and named this document Warehouse Receipt. From now on you'll have to present this document to us should you ever wish to retrieve your warehoused goods from our warehouse.\u00a0 <\/li>\n<li>Explained your responsibilities and limits in more detail. Section 5. We explained in greater detail our liability limits to the goods you warehouse with us should they be damaged or lost. Our liability for such goods is limited to the amount stated in the Warehouse Receipt. <\/li>\n<li>More detailed information on the removal of warehoused goods in case of non-payments. Section 6 (previously, 5). We explained in more detail the process of your product removal in situations where you haven't made a payment for the warehousing service. Should you ever be in a situation like this, remember that we'll have the right to dispose of and\/or donate your products to charity and by using our warehousing service you waive your right to collect royalties or fees regarding your products. <\/li>\n<li>Added a new section with details on the warehousing service termination. Section 8. We included an in-depth explanation on our rights to terminate our obligations to store your products at any time with or without a cause, especially in cases where you violated these terms. We also added details on your obligation to provide payment of any outstanding charges owed to Printful and removing products from our warehousing facilities within a period stated in our notice (see related information in Section 10). <\/li>\n<li>Added a new section with details on our lien against your products. Section 9. We'll have a lien on your warehoused products as security. Should there be a case where you owe us payments for warehousing services, we'll have the right to sell the products stored in our warehousing in enforcement of our lien. <\/li>\n<li>Added a new section with clauses on warehoused product abandonment. Section 10. Our terms are updated with your obligation to remove (retrieve or request disposal of) your warehoused products in case where we terminate the warehousing services upon contacting you with a written notice. In cases where you decide not to take any action, we'll send out a second notice and should you ignore that as well, all your stored products will be deemed abandoned and all their rights transferred to us. We won't have an obligation to sell your products but if we do, we'll have the right to retain all sale proceeds. <\/li>\n<li>Details on court location, should any dispute or claim arise. Section 12. We hope this never happens, but in case of any dispute between you and Printful, it will be resolved by a court located in the State of North Carolina, USA.<\/li>\n<\/ul>\n<h2>Policy update on November 20, 2019\u00a0<\/strong><\/h2>\nAs we're expanding our operations and entering new markets, we regularly update our Terms of Service and Privacy Policy to provide you with more specific and in-depth information on how we provide services and manage our processes and personal data.<\/p>\n <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service: General\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Improved procedure of reporting intellectual property infringement. Section 3 (E). We respect and highly value the creative freedom of you and others. We've made the procedure of reporting intellectual property infringement easier to understand and provided details on what information you need to submit.\u00a0 <\/li>\n<li>In-depth explanation of the limits of our liability and warranty. Sections 5 (D-E), 6 and 7. We've explained in greater detail what we can and cannot guarantee you regarding our Products and Services\u2014our limits of liability and warranty. Please note that in most cases our liability is limited to either replacing the damaged or defective Product or refunding you. <\/li>\n<li>Details on currencies and payments. Section 9. Our Terms now reflect the possibility of choosing a preferred currency on our website and how it affects fees and payments. We've also added additional information on how we handle payments and fees in general.\u00a0\u00a0 <\/li>\n<li>Details on dispute resolution. Sections 17 and 18. We hope this never happens, but in case of any dispute between you and Printful, it will be subject to arbitration administered by the American Arbitration Association applying the laws of the State of North Carolina. The only exception to this are users residing in the European Economic Area and Switzerland who, in addition to being subject to the law of the Republic of Latvia, may also rely on mandatory provisions of the law of the country in which they reside. <\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Terms of Service: Data processing terms<\/strong><\/a>\u00a0<\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Details on the type of data we process. Section 3. We've updated the information on the types of personal data we process as a data processor to give a better understanding of what personal data we may receive while providing our services.<\/li>\n<\/ul>\n<ul>\n<li>List of sub-processors. Section 7. We've added the possibility for our customers to request the list of sub-processors we have engaged and follow any future changes in this list.<\/li>\n<\/ul>\n<ul>\n<li>Obligations as Controller and Processor. Sections 4, 5 and 6. To clarify our mutual obligations and duties in relation to personal data processing, we have made the documentation easier to understand, and added more specific duties for both our customers and Printful.<\/li>\n<\/ul>\n<ul>\n<li>Clauses on the international transfer of personal data. Section 7 and Schedule 1. To address the consequences of Brexit and other cases of international data transfer, we have incorporated standard contractual clauses for data transfers between EU and non-EU countries. For this purpose we have also added a description of our internal technical and organisational security measures.<\/li>\n<\/ul>\n\u00a0<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>More detailed explanation of personal data processing. Section 1. Our Privacy Policy now provides an even clearer and more detailed explanation of the types, scope, and purpose of the personal data we process. If you're using our services for personal use, visit our website, or contact our support staff, this policy lists the ways we may receive and process your personal data.\u00a0<\/li>\n<\/ul>\n<ul>\n<li>California Privacy Rights (for residents of the State of California). Section 7. We have included a section to explain in detail the rights of the residents of the State of California under the California Consumer Privacy Act.<\/li>\n<\/ul>\nIf you have any questions about our Terms of Service and Policies, feel free to reach out to <a href=https://www.printful.com/fr/policies/\"mailto:support@printful.com\">support@printful.com.","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//ce//ce4a75cf5d01cfd462d2c8c8a2cde253","createdAt":"2024-01-02 14:39:24","updatedAt":"2024-01-02 15:12:46"},{"id":53,"title":"Legal Imprint","subtitle":"Here\u2019s some of our legal information we need to display","slug":"policies\/legal-imprint","langSlug":"\/policies\/legal-imprint","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":0,"categoryId":1,"position":5,"contextId":"971e5f40cebb8b8be1216fd2c7b0697d","relevantPolicies":null,"text":"<h2>Legal Imprint<\/h2>\n\u00a0<\/p>\nPrintful, Inc.<\/strong> 11025 Westlake Dr., Charlotte, NC 28273, USA Email: <a href=https://www.printful.com/fr/policies/\"mailto:legal@printful.com\">legal@printful.com CEO: Alex Saltonstall TAX ID: 90-0674740. Printful website is hosted by Amazon Web Services EMEA SARL, a Luxembourg-based entity with an office at 38 Avenue John F. Kennedy, L-1855 Luxembourg.<\/p>\nThe legal representative of Printful, Inc. in the EU, which also serves as the point of contact for the EU and its member state\u2019s authorities:<\/strong><\/p>\nAS \u201cPrintful Latvia\u201d\nPostal address: Raina bulvaris 25, Riga, LV-1050, Latvia\nEmail: <a href=https://www.printful.com/fr/policies/\"mailto:legal@printful.com\">legal@printful.com/nPhone number: +371 28603019\nPreferred languages for communication: English, Latvian, Spanish<\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/50\/50c43263f438548fb074006016598b64","createdAt":"2024-02-14 13:17:09","updatedAt":"2024-02-14 13:17:27"}]},{"id":2,"title":"Intellectual property and content guidelines","subtitle":"Content-related conditions Printful customers and website visitors need to meet","position":1,"isHidden":0,"createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-09 12:58:16","policies":[{"id":7,"title":"Brand Assets","subtitle":"How to use Printful\u2019s brand assets, including our name and trademark","slug":"brand-assets","langSlug":"\/policies\/brand-assets","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":2,"position":1,"contextId":"e3664daa026b0ff22f7c43b46f2f5fe1","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/e9\/e9da2a79be33cd1812fa4e30474ff947","createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-10 09:03:45"},{"id":8,"title":"DMCA notification form","subtitle":"Easy way how you can report any possible content violations","slug":"policies\/dmca","langSlug":"\/policies\/dmca","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":2,"contextId":"5ba489801912e4e1613fe3f72e7e9314","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-10 09:03:51"},{"id":78,"title":"The European Union illegal content notice","subtitle":"Easy way how you can report content illegal in the European Union","slug":"site\/eu-illegal-content","langSlug":"\/site\/eu-illegal-content","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":3,"contextId":"00360bcb1d713196c857cbbbeee00799","relevantPolicies":["b6a707f59403734fa60c2d38cc8d72d4","5ba489801912e4e1613fe3f72e7e9314"],"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2025-09-30 12:28:25","updatedAt":"2025-10-01 08:35:00"},{"id":80,"title":"IP Registry","subtitle":"Join our IP Registry to safeguard your copyrights and trademarks","slug":"ip-registry","langSlug":"\/policies\/ip-registry","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":4,"contextId":"76d2f62a598691408b13186adc18504e","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/82\/82f9ddc3387bee27d25caff5bd9fad67_t?v=8895d766d38464e7185f2f4f7518dce4","createdAt":"2025-09-30 13:37:29","updatedAt":"2025-10-01 13:38:06"},{"id":84,"title":"IP Policy","subtitle":"The do\u2019s and don'ts of IP-related content you want to submit to Printful","slug":"policies\/intellectual-property-policy","langSlug":"\/policies\/intellectual-property-policy","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":5,"contextId":"616c88940be705c9965d12f71f3f1397","relevantPolicies":["49c2112cf38f2160c0a678a2fb9e8ce2","ba5304d669e555069ecbe4d9c75421a6"],"text":"<h1>Intellectual Property Policy<\/h1>\nLast updated on February 3, 2026<\/em><\/p>\nThis Intellectual Property Policy (the \u201cIPP\u201d) outlines the responsibilities and rights of Merchants and registered and non-registered Users (Merchants and Users collectively within this IPP, the \u201cUsers,\u201d as defined in Section A below) of Printful Inc.\u2019s (\u201cPrintful\u2019s\u201d) applications, software, products, and services (collectively, the \u201cService\u201d) with regard to the intellectual property of third-party rights holders, Users, and Printful. This document is an important contract between Printful and Users, and as such, we have tried to make it as clear as possible. In addition to the full legal terms and text, we have provided short non-binding summaries with each clause. These summaries do not aim to replace the full text. For the avoidance of doubt, \u201cintellectual property\u201d (\u201cIP\u201d) (refers to copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks, trade secrets, know-how and other confidential information, trade dress, trade names, and all other such rights.<\/p>\n<h2>A. Definitions<\/h2>\nSummary:<\/strong> These terms are used throughout this IPP and it\u2019s important that you understand what we are referring to when we use them.<\/p>\n\u00a0<\/strong><\/p>\nTerms not defined in this section shall have the meaning provided elsewhere in the Printful\u2019s <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a>.<\/p>\n<ul>\n<li>\n\u201cAgreement\u201d refers, collectively, to all the terms, conditions, and notices contained or referenced in this IPP and all other operating rules, policies, including Printful\u2019s <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a> and <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a>, and procedures that we may publish from time to time on the Site.<\/p>\n<\/li>\n<li>\n\u201cContent\u201d refers to content accessed, featured or displayed through the Site, including without limitation text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials that are available on the Site or otherwise available through the Services. \u201cContent\u201d also includes Services and any text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials uploaded or otherwise provided (e.g., through writing Your Product title and description) by a User.\u00a0<\/p>\n<\/li>\n<li>\n\u201cCustomers\u201d refer to individuals or companies that purchase Your Products.<\/p>\n<\/li>\n<li>\n\u201cProducts\u201d refers to products You create by using our Services.\u00a0<\/p>\n<\/li>\n<li>\n\u201cUs\u201d and \u201cWe\u201d refers to Printful, Inc., as well as our affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees<\/p>\n<\/li>\n<li>\n\u201cUser,\u201d \u201cYou,\u201d \u201cYour\u201d refers to the individual person, company, or organization that has visited or is using the Site or Services; that accesses or uses any part of the account; or that directs the use of the account in the performance of its functions.<\/p>\n<\/li>\n<li>\n\u201cSite\u201d refers to Printful\u2019s website located at Printful.com, and all Content, Services and products provided by Printful at or through the Site.\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>B. General<\/h2>\nWhen You use Our Services and upload and\/or otherwise provide Content, You are agreeing to:<\/p>\n<ul>\n<li>\nThis IPP<\/p>\n<\/li>\n<li>\nOur Privacy Policy<\/p>\n<\/li>\n<li>\nOur Terms of Service<\/p>\n<\/li>\n<li>\nAny other terms or policies we reference in any of the above.<\/p>\n<\/li>\n<\/ul>\nThe Agreement, except as it may be supplemented by additional terms and conditions, policies, guidelines or standards, is a binding agreement between Printful and You pertaining to Your use of the Services, and supersedes any and all prior oral or written understandings or agreements between Printful and You.<\/p>\nIf any provision of this IPP is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.<\/p>\nQuestions about this IPP? <a href=https://www.printful.com/"https:////www.printful.com//contacts/">Contact us<\/a>.<\/p>\n<h2>C. When Does This IPP Apply?<\/h2>\nSummary:<\/strong> By using Printful, You are agreeing to all the terms below.<\/p>\n\u00a0<\/strong><\/p>\nBy using the Services, You are agreeing, on behalf of Yourself and those You represent, to comply with and be legally bound by this Agreement and all applicable laws. If You do not agree with any provision of this IPP, You must discontinue Your use of the Services, discontinue the registration process (to the extent You have started it), and, if You are already registered, delete Your account.<\/p>\n<h2>D. Can This IPP Be Modified?<\/h2>\nSummary: <\/strong>We can change these terms, and if the changes are big, we\u2019ll let You know.<\/p>\n\u00a0<\/strong><\/p>\nPrintful reserves the right to revise this IPP from time to time and the most current version will always be posted on our Site. If a revision, in our sole discretion, is material we will notify You. The \u201cLast Updated\u201d date at the top of this IPP reflects the date of the last modification. Your use of the Services following the effective date of any modifications to this IPP will constitute your acceptance of such revised IPP. If You do not agree to the new terms, You should stop using the Services and delete Your account.<\/p>\n<h2>E. What Are You Agreeing to Under This IPP?<\/h2>\n<ol>\n<li>\nPrintful respects the IP rights of others and asks you to do the same. We prohibit any use of our Service that infringes the IP rights of others, including by producing or selling infringing or counterfeit goods.<\/p>\n<\/li>\n<li>\nBy uploading Content on the Services and using the Content on Your Products, You represent and warrant that:<\/p>\n<ol>\n<li>\nYou either own the Content posted by You on or through the Services or that You otherwise have the legal right and authority to use the Content;\u00a0<\/p>\n<\/li>\n<li>\nthe posting and use of the Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and\/or other IP rights;\u00a0<\/p>\n<\/li>\n<li>\nYou agree to pay for all royalties, fees, and any other monies owed through use of the\u00a0 Content on the Service; and\u00a0<\/p>\n<\/li>\n<li>\nYou have the legal right and capacity to enter into this Agreement.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<li>\nBy using Printful\u2019s Services, i.e. accessing the Site and using any of its features (internal or integrated ones), You further agree to refrain from using any elements on, or to create, Products, including in AI-generated Content, that infringe the intellectual property rights of others or that contain any prohibited content.<\/p>\n<\/li>\n<li>\nIf You are unsure about your rights regarding the usage of the Content, You must refrain from uploading the Content to Printful.<\/p>\n<\/li>\n<\/ol>\nMore information can be found at the <a href=https://www.printful.com/"https:////www.copyright.gov///">U.S. Copyright Office<\/a> and the <a href=https://www.printful.com/"https:////www.uspto.gov///">U.S. Patent and Trademark Office<\/a>, and the <a href=https://www.printful.com/"https:////www.euipo.europa.eu//en/">European Union Intellectual Property Office<\/a>. This is not an exhaustive list of available resources, be sure to consult your legal counsel on further information and\/or suggested resources.<\/p>\n<h2>F. How Does Printful Handle Infringing Content?<\/h2>\n<ol>\n<li>\nPrintful does not tolerate IP infringements and reserves the right to remove, at our discretion, any Content that may infringe the IP rights of others.\u00a0\u00a0<\/p>\n<\/li>\n<li>\nPrintful allows Users to upload Content to our platform to create User Products to sell. Subject to the terms outlined in the Printful <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a>, You alone are responsible for Content that You upload. Further, by uploading Content, You represent and warrant that the Content is owned by You or that You have valid authorization to post it. Despite Your representation and warranty, We retain the right, at our sole discretion, to reject the production of User Products that contain Content that we have reason to believe may be infringing the IP rights of others.<\/p>\n<\/li>\n<li>\nPrintful may temporarily or permanently suspend accounts that are subject to multiple notices of IP infringement.\u00a0 If We believe the User with a previously suspended account has attempted to create or operate a new account, Printful reserves the right to refuse our Services and suspend the User\u2019s account immediately. Printful will take these actions in appropriate circumstances and at our discretion.<\/p>\n<\/li>\n<\/ol>\n<h2>G. How Can You Report Infringement?<\/h2>\nSummary:<\/strong> Printful respects IP rights, and We provide mechanisms for rights holders to notify Us of alleged IP infringement.<\/p>\n<ul>\n<li>\nIf You notice infringement of Your copyrights or other intellectual property rights on Printful, You can notify Us as follows. Please note that Printful cannot provide You with legal advice or representation, and We recommend that You speak with a licensed attorney in Your jurisdiction if You are seeking legal advice. Please note that We may share your notification with the User allegedly infringing Your copyrights or other IP rights.<\/p>\n<\/li>\n<li>\nWe are happy to support You in Your efforts to protect Your IP. If You are an IP rights holder, brand owner or their authorized representative, You can seek to include your IP assets, such as brand logo, Product designs and trademarked word phrases into our IP Registry by filling out this <a href=https://www.printful.com/"https:////www.printful.com//policies//ip-registry-form/">IP Registry Form<\/a>. Our IP registry is an AI-driven protection tool designed to provide a proactive layer of defense, but no system can detect or prevent all instances of infringement or misuse. You remain responsible for independently monitoring your own IP and taking any necessary enforcement actions. We cannot guarantee that every instance of potential infringement will be detected, removed, or prevented, and use of this service does not replace your own due diligence or legal enforcement efforts. Printful at its discretion can deny accepting Your submission to the IP Registry.\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>G1. Reporting Copyright Infringement<\/h2>\nSummary:<\/strong> If We receive a DMCA Notice, We may disable the Users access or remove the allegedly infringing Content from Printful. If You believe one of our Users is infringing on Your IP rights, please send Us a DMCA Notice. We may remove the Content and will notify the User.<\/p>\n\u00a0<\/strong><\/p>\nPrintful respects the copyrights of others.\u00a0\u00a0<\/p>\nIf You are a copyright holder or are authorized to act on behalf of one, You may report alleged copyright infringements on the Service to Printful\u2019s designated agent by completing the <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca-notice/">Digital Millennium Copyright Act (\u201cDMCA\u201d) Notice<\/a> (the \u201cDMCA Notice\u201d). If You are not able to complete the DMCA Notice, you may send a notice of infringement via email to <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com, which must include all of the following information:<\/p>\n<ul>\n<li>\nYour name, address, email address and phone number indicating that you own the Content or are authorized to act on behalf of the IP rights owner;<\/p>\n<\/li>\n<li>\nA link to the original content and description of the allegedly infringed IP rights, supported by registration and other documentation (if possible);<\/p>\n<\/li>\n<li>\nA description of the allegedly infringing Content supported by links or other details about where the Content is available;<\/p>\n<\/li>\n<li>\nA statement under penalty of perjury confirming that:<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nthe information provided is accurate;<\/p>\n<\/li>\n<li>\nyou own the copyright or are authorized to act on behalf of the IP rights owner and have made sure the IP rights owner has not previously approved the use of said Content;<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nA physical or electronic signature (for example, by typing Your full name).<\/p>\n<\/li>\n<li>\nAny additional information you have showing that You own or are otherwise entitled to use the Content at issue.<\/p>\n<\/li>\n<\/ul>\nWhen we receive Your DMCA Notice or notification of infringement , We will strive to respond quickly by (i) removing the potentially IP infringing Content from the Site, (ii) making reasonable attempt to notify the User responsible for uploading the corresponding Content, and provide them with information about the notice and removal, as well as an opportunity to file a DMCA counter notification. Please note that it may take up to 10 business days to process, review, and act on Your request.<\/p>\n<h2>G2. Reporting Trademark Infringement<\/h2>\nSummary:<\/strong> Printful also takes issues of trademark violations seriously and if We receive a complaint of a purported trademark violation, We will investigate and may remove potentially infringing content.<\/p>\n\u00a0<\/strong><\/p>\nPrintful respects the trademark rights of others.\u00a0<\/p>\nIf You are a trademark holder or are authorized to act on behalf of one, You may report alleged trademark infringements on our Site by sending an email to <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com. Your email must contain a link to the original content and description of the allegedly infringed IP rights, supported by registration and other documentation (if possible), as well as a description of the allegedly infringing Content supported by links or other details about where the Content is available.<\/p>\nWe will review Your complaint and take whatever action We deem appropriate, which may include temporary or permanent removal of the Content in question.<\/p>\nAccounts with usernames, brand names, or any other Content that may mislead or violate another\u2019s trademark or any other IP assets included in the Printful\u2019 IP Registry, must be revised or, alternatively, may be permanently suspended.\u00a0<\/p>\n<h2>H. What Can You Do If Content Uploaded By You Was Removed from Printful?<\/h2>\nSummary:<\/strong> If You believe Content uploaded by You was improperly removed, follow the proper instructions below and We will help You sort things out.<\/p>\n\u00a0<\/strong><\/p>\nIf You received a notification that Content uploaded by You has been removed as a result of an IP violation, it means that (i) IP rights owner or their authorized representative in respect to the Content submitted a valid notice and requested that We remove the Content, or (ii) the Content was flagged by Printful\u2019s internal processes and systems as potentially IP infringing.\u00a0<\/p>\nIf You want us to forward the information from the notification of IP infringement, email us at <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com. Please note that We may remove some personal contact information from the original complaint.<\/p>\nSeparate from any notification of IP infringement, Printful reserves the right to remove, at its discretion, Content that may infringe the IP rights of others.<\/p>\nIf You think We made a mistake by removing Content uploaded by You, you can contact us pursuant to the procedures set forth below.<\/p>\n<h2>H1. Response to a DMCA Notice<\/h2>\nFor any DMCA notices concerning IP rights (primarily, but not necessarily limited to, copyrights), You can file a counter-notice with Us, by following the directions and requirements below.\u00a0<\/p>\nNote:<\/strong> There are legal and financial consequences for fraudulent or bad faith counter-notices. Before submitting a counter-notice, make sure You have a good faith belief that We removed Content uploaded by You in error, and that You understand the repercussions of submitting a false claim. If Printful is the subject of a legal cause of action on account of your false claim, You will be added to the claim and Printful will not be liable for such false claim. In addition, Printful may at its sole discretion delete Your account and refuse future service, which includes canceling any orders that are active at the time, with no refund to you.<\/p>\nTo submit Your counter-notice, email us at <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com and include all of the following information:<\/p>\n<ul>\n<li>\nYour name, address, email address and phone number indicating that you own the Content or are authorized to act on behalf of the IP rights owner.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nThe web address of the Content We removed (copy and paste the link from the notification email).<\/p>\n<\/li>\n<li>\nA statement under penalty of perjury that You have a good faith belief that Content uploaded by You was removed in error.<\/p>\n<\/li>\n<li>\nA statement that You consent to the jurisdiction of Federal District Court for the judicial district in which your address is located or, if Your address is outside of the United States, for any judicial district in which Printful may be found, and that You agree to accept service of process from the entity who provided the original complaint.<\/p>\n<\/li>\n<li>\nA physical or electronic signature (for example, by typing Your full name).<\/p>\n<\/li>\n<\/ul>\n\u00a0<\/strong><\/p>\nWhen We get a counter-notice that includes all of the information required, Printful will send a copy of the counter-notice to the complaining party. Pursuant to the DMCA, the complaining party will have 10 business days to reply to Your counter-notice. If they do not file a court action and forward us proof of their filing within this time period, Your Content will be restored and\/or relisted.\u00a0<\/p>\n<h2>H2. Response to Printful Removing Your Content<\/h2>\nIn case Your Content has been removed by Us for any other reason than DMCA Notice, you can either submit an appeal through the Site (if such option is made technically available) or by emailing us at <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com. When submitting an appeal, you must provide further information, including any documentation if applicable, on Your Content and why it should not be considered as infringing IP rights.<\/p>\nNotwithstanding the above, Printful reserves the right to deny Your appeal in respect to Your Content if Printful has reasonable belief that the information provided by You is not sufficient to confirm Your right to use the potentially infringing Content.<\/p>\n<h2>I. Printful\u2019s Designated agent to Receive Notifications of IP Infringement<\/h2>\nPrintful, Inc. Attn: Legal Department 11025 Westlake Dr.,\u00a0<\/p>\nCharlotte, NC 28273 USA Phone: 818 351 7181 Email: <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com/u00a0","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//e6//e6d2454ccb6d6f9c58ff9d84461c79a5_t?v=b66c59a98f2db22d437ce24f2f6dab32%22,%22createdAt%22:%222025-10-01 10:32:23","updatedAt":"2025-10-01 10:32:33"}]},{"id":3,"title":"Service-specific terms","subtitle":"Terms for various extra services we offer","position":2,"isHidden":0,"createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-09 12:58:16","policies":[{"id":25,"title":"Creative Services Terms","subtitle":"What you need to know if you use our design, photography, or video services","slug":"policies\/creative-services","langSlug":"\/policies\/creative-services","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":3,"position":1,"contextId":"e6a7e79999c48f107eae04b8e496f3a0","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>Creative Services Terms of Service<\/h2>\nLast updated on February 3, 2023<\/em><\/p>\nThe following terms and conditions (the \u201cAgreement\u201d) govern all use of Printful's creative services, such as (but not limited to), creating print-ready files, adjusting files, color matching existing print files, redesigning existing logos, creating new graphics, performing photo or video shoots and processing the resulting visual files, as well as doing other artistic work (the \u201cService\u201d) offered on the printful.com website (the \"Site\"). The result of the Service is a design, photo, or video material in a digital file format (the \u201cFile\u201d). The Service is owned and operated by Printful, Inc. (\u201cPrintful\u201d or \u201cour\u201d).\u00a0<\/p>\nThe Service is offered subject to your (the \u201cUser\u201d or \u201cyou\u201d) acceptance without modification of all of the terms and conditions contained herein. We also have policies and procedures including, without limitation, our <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a> and others available at <a href=https://www.printful.com/"https:////www.printful.com//policies/" target=\"_blank\" rel=\"noopener\">https:\/\/www.printful.com\/policies<\/a>. Those policies contain additional terms and conditions, which apply to the Services and are a part of this Agreement. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE TO BE BOUND BY THIS AGREEMENT. If you don't comply with this Agreement, don't use the Service.<\/p>\n<h3>1. General provisions of the Service<\/h3>\n1.1. Printful and the User agree on providing and using the Service according to the terms and provisions based on the interests and specifications of each User individually. Interests and specifications may relate to (but are not limited to) the format of the File, the difficulty of the Service and timing, and the resulting fees and costs applicable to the Service.<\/p>\n1.2. To use the Service, the User should provide Printful with a description of their needs and reference images and\/or sketches of the intended photo, video material, or design according to which Printful should create the File. The description or visual references of the intended photo, video material or design can't contain discriminatory, abusive, disruptive, etc. content or content that infringes third party rights (see our <a href=https://www.printful.com/"https:////www.printful.com//policies//content-guidelines/" target=\"_blank\" rel=\"noopener\">Acceptable Content Guidelines<\/a>). The User agrees to use images or other materials not created or owned by the User for inspiration only and to inform Printful about such use accordingly. Printful will use reasonable efforts to create the File according to the description, visual appearance, style, notion and\/or feel of the reference images or other materials provided to Printful.\u00a0<\/p>\n1.3. In case the Service is aimed to provide the User with a graphic design, Printful undertakes to create a design draft that will be submitted to the User for a review. The User can ask Printful to make minor improvements or changes in the design draft submitted. Printful will use reasonable efforts to consider or attempt to make those improvements or changes, and as a result of the Service, will deliver the File.\u00a0<\/p>\n1.4. In case the Service is aimed at providing the User with a photo of the product with User created and\/or licensed content printed on it (\u201cproduct samples\u201d), the User can ask for the manufacturing of product samples. The User will be charged for the product samples according to the prices available on the Site at the moment of ordering product samples. Product samples will be discarded or donated to charity at Printful\u2019s discretion after a period of one month when the File is delivered to the User. The User can ask for the product samples after the Service is carried out if the User pays for the costs of shipping the product samples to the location indicated by the User. You hereby agree to waive your right to collect royalties or other fees regarding the product samples that are donated or discarded.<\/p>\n1.5. The File and its intellectual property rights belong to the User except for the Files that are not based on the User's interests and specifications (e.g. photo or video of manufacturing blank items, etc.).<\/p>\n1.6. The User agrees to provide Printful access to their account, if such access is required to fulfill the User's request.<\/p>\n<h3>2. Terms of payment and refunds<\/h3>\nPayment for the Service is based on the specifications and interests of each User individually and is subject to change if the specifications or interests are altered. In some cases, when the creation of a photo or video material is requested by the User, the payment can consist of a fee for the Service itself, and of product samples used in order to provide the Service. If not stated otherwise, all payments to Printful shall be in U.S. Dollars.<\/p>\nUnless Printful and the User agree otherwise, Printful should carry out the Service when the User has accepted the payment request in their Printful account, and the charge for the service has been successful. The User shall be responsible for paying all sales taxes, VAT, GST, and other taxes and duties associated with the Service (if and as applicable).<\/p>\nIf the User has ordered a Service and Printful has begun working on it, no refunds will be given except for when there has been a miscommunication from Printful's side regarding the visual outcome of the Service. In this case, the funds should be returned to the User's Printful Wallet or according to the original payment method used.<\/p>\nIn case there is a possible defect or Printful believes that by continuing the provision of a Service, there might be an infringement of third party rights, in particular, intellectual property rights' infringement, Printful reserves the right to put the provision of a Service requested by the User on hold for up to 30 days. If, within 30 days, the User does not resolve the issue or reach an agreement with Printful on how the Service could be continued, Printful will cancel the Service ordered by the User and reserves the right to make a full or partial refund, depending on the progress with the Service provided.<\/p>\n<h3>3. Intellectual property rights<\/h3>\nThe User is responsible for submitting copyright-free and original materials, reference images or description. You acknowledge and understand that you will carry full liability in the case that materials, reference images, or description of a design provided by You infringe the rights of a third party.<\/p>\nThe File created by Printful through the Service and delivered to the User shall be deemed to be a \u201cwork made for hire\u201d explicitly ordered or commissioned by the User within the meaning of copyright laws of the U.S. or any similar or analogous law or statute of any other jurisdiction, and the User shall be deemed to be the sole and exclusive author of the File for all purposes and shall own all right, title, and interest in and to the File. The only exception to this provision is the ownership of the Files that are not based on the User's interests and specifications (e.g. photo or video of manufacturing blank items) <\/span>or that contain third-party copyrighted works (e.g. background sound)<\/span>; and f<\/span>or such Files, Printful grants you a revocable, limited, royalty-free license for an indefinite period of time to use, process and customize the Files in order to promote the sale of the User's products manufactured by Printful.<\/span><\/p>\nIf the File can't be deemed to be a \u201cwork made for hire\u201d within the meaning of copyright laws of the U.S. or any similar or analogous law or statute of any other jurisdiction as described above, it will be considered that the File and its exclusive rights have been transferred by this Agreement into the ownership of the User without performing separate legal actions.<\/p>\n<h3>4. Delivery of designs and Files<\/h3>\nIn case the Service is aimed at providing the User with a graphic design, Printful submits the draft design to the User to review. The User has the right to ask Printful to make minor improvements or changes as agreed in the individual specification of the Service in the submitted design draft before the File is finally delivered to the User. Printful will use reasonable efforts to consider or attempt to make the improvements or changes requested by the User, and as a result of the Service will deliver the File. The User owns the right to complain about design draft received in the format of the File and Printful shall undertake making the necessary changes and\/or improvements, depending on the revision count agreed beforehand between the User and Printful.<\/p>\nAny improvements or changes that are requested and require additional effort and work from Printful such as (but not limited to) changing the idea or appearance of the design, adding additional elements not communicated to Printful before starting the Service, making more improvements or changes than agreed beforehand, etc. will result in additional costs to the User. Such additional costs amount to 20% of the Service costs.\u00a0<\/p>\nPrintful will bear all associated costs if there is a need to improve or change the File due to the Service not being carried out properly from Printful's side. The User's only remedy in such cases is an improved or changed File.<\/p>\nAll Files made as a result of the Service should be uploaded to the User\u2019s print file library by default in the agreed format. For certain types of Service, for e.g. photography and\/or video, the delivery of Files could be passed through cloud-based file sharing links.<\/p>\n<h3>5. Dates<\/h3>\nPrintful provides the File to the User no later than on the date agreed after the User has made the payment, unless Printful lacks information regarding the specifications or performance of the Service or finds a possible defect in the description or visual references or indications of third party rights infringement.\u00a0<\/p>\nIn case of a possible defect or Printful believes that by continuing the Service there might be an infringement of third party rights, in particular intellectual property rights' infringement, the Service is put on hold and Printful agrees with the User how the Service should be continued.<\/p>\nIn case the User doesn't respond to Printful about necessary improvements within a three-month period from the date when the design draft has been submitted for the User to review, it's considered that the Service has been accepted by the User and Printful should provide the User with the File it has, regardless whether the User had confirmed it or not.<\/p>\nPrintful should preserve the File for one year starting the day it has been provided to the User.<\/p>\n<h3>6. Indemnity<\/h3>\nThe User indemnifies and holds Printful harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the User's breach of this Agreement, use (or misuse) of the Service or violation of any law or the rights of a third party.<\/p>\n<h3>7. Law and jurisdiction<\/h3>\nIf a dispute arises between the User and Printful, the User is encouraged to first contact Printful directly to seek a resolution. Printful will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.\u00a0<\/p>\nAny dispute or claim arising out of or in connection with this Agreement or its formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of the State of North Carolina.<\/p>\n<h3>8. Modifications<\/h3>\nPrintful reserves the right, at its discretion, to modify this Agreement at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by the User following such notification constitutes the User's acceptance of the changes in the terms and conditions.<\/p>\n<h3>9. General<\/h3>\nNo agency, partnership, joint venture, employee-employer, franchiser-franchisee relationship, etc. is intended or created by this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to the User. Headings are for reference purposes only and do not limit the scope or extent of such section. Printful's failure to act with respect to a breach by the User or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/af\/af5e6cdd74f4bd56bfba4982a4f4acc2","createdAt":"2021-09-10 09:27:27","updatedAt":"2021-09-10 13:17:43"},{"id":75,"title":"Printful Subscription Terms of Service","subtitle":"What to keep in mind if you use our Subscription Services","slug":"policies\/subscription-terms-of-service","langSlug":"\/policies\/subscription-terms-of-service","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":3,"position":2,"contextId":"786b1e404056a5b1f501e8d508b24f3b","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"Last updated on January 15, 2025<\/em><\/p>\nThe following terms and conditions (the \u201cSubscription Terms\u201d), together with the <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">TERMS OF SERVICE<\/strong><\/a> REQUIRES THAT ALL DISPUTES, INCLUDING DISPUTES ARISING FROM OR RELATING TO THE AGREEMENT, BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 18. IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST PRINTFUL IN THE UNITED STATES.<\/strong><\/p>\nThe\u00a0Subscriptions are offered subject to your acceptance without modification of all of the terms and conditions of the Agreement. We also have other policies and procedures including, without limitation, our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Terms of Service<\/strong><\/a>. <\/strong>In the event of any conflict between the terms and conditions of these Quick Stores Terms and the terms and conditions contained in the Terms of Service, the terms and conditions set forth in these Quick Stores Terms shall control with respect to the use of the Platform.<\/span><\/p>\nSECTION 18 OF OUR <\/strong><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">TERMS OF SERVICE<\/strong><\/a> REQUIRES THAT EXCEPT AS OTHERWISE PROVIDED THEREIN, ALL DISPUTES, INCLUDING DISPUTES ARISING FROM OR RELATING TO THE AGREEMENT SHALL BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS.<\/strong><\/p>\nThe Platform is made available subject to your acceptance without modification of all of the terms and conditions of the Agreement. We also have other policies and procedures including, without limitation, our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Terms of Service<\/a> and all other operating rules, policies and procedures that may be published occasionally on the printful.com website (the \"Site\") by Printful. If you do not agree to or understand this Agreement, do not apply to or participate in the Program.<\/p>\n<h3>1. Brand Ambassador Agreement<\/h3>\nYou certify to Printful that if you are an individual (i.e., not a company) you are at least 18 years of age. If you are a legal entity, you certify that you are an officer of the company or you are otherwise authorized to act on behalf of the company. You also certify that you are legally permitted to use the Program and that you take full responsibility for the selection and use of the Program. This Agreement is void where prohibited by law, and the right to access the Program is revoked in such jurisdictions. You understand and agree that the arrangement is not deemed to create an employment, partnership, or joint venture between Printful and any Brand Ambassador. As a Brand Ambassador you are expected to act with honesty, comply with Federal Trade Commission (\u201cFTC\u201d) guidelines and adhere to all applicable laws.<\/p>\nBy participating in the Program you also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom. You agree that you will not promote Printful in and\/or to the customers from countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above.<\/p>\n<h3>2. Requirements<\/h3>\nThere are 3 basic requirements for participating in Printful's Brand Ambassador Program.<\/p>\n<ol>\n<li>A Brand Ambassador must be over the age of 18 to participate.<\/li>\n<li>Brand Ambassadors must have at least 5,000 followers on their active public Instagram account with the majority of the audience being 25 to 35 years old. Printful reserves the right, at its discretion, to make exceptions from the aforementioned criteria for followers.<\/li>\n<li>In addition to the terms and conditions of this Agreement, Brand Ambassadors must also act in compliance with all Printful guidelines (e.g. Content Guidelines) and <a href=https://www.printful.com/"//policies//terms-of-service/">Terms of Service<\/a>.<\/li>\n<\/ol>\n<h3>3. Application process & account<\/h3>\nIn order to enjoy the benefits of the Program, you must fill out the application form available at our <a href=https://www.printful.com/"//brand-ambassador/">Brand Ambassador landing page<\/a>, submit the form and be selected by Printful to become a Brand Ambassador. After you have submitted the form, Printful will review your application and decide whether you will be accepted as Printful's Brand Ambassador. If you have been approved to the Program, you become a Brand Ambassador. The Brand Ambassador must register on the Site (including by filling out all required personal information - your full name, email, and Instagram name) and create their own Printful store. The Brand Ambassador may opt out of marketing and promotional emails unless agreed upon otherwise.<\/p>\n<h3>4. Benefits<\/h3>\nThe Program offers multiple benefits to Brand Ambassadors in exchange for the content, hereinafter \u201cContent\u201d, (information, images, pictures, data, text, photographs, graphics, messages, or other materials). Brand Ambassadors create the Content with a product or products Printful has sent to the Brand Ambassador as a part of the Program.<\/p>\nPrintful reserves the right to decide on and inform what, how often, and how many benefits the Brand Ambassador will receive while participating in the Program. Benefits are offered to Brand Ambassadors during the Program in exchange for a product promotion on the social media accounts of the Brand Ambassadors. Printful reserves the right to unilaterally change, as well as increase or limit the benefits Brand Ambassadors receive, and Printful taking into account commercially reasonable attempts will inform the Brand Ambassadors about the benefits they will receive. Benefits may include:<\/p>\n<ul>\n<li>Free products<\/strong> with designs submitted by the Brand Ambassador or sample graphics chosen from Printful's design maker.<\/li>\n<li>Exclusive biweekly or monthly product bundles<\/strong> including latest and most popular Printful products.<\/li>\n<li>20% discount<\/strong> applied to the Brand Ambassador's account for all Brand Ambassador's purchases.<\/li>\n<li>Access to all Beta tests<\/strong> for products recently added to Printful's product catalog, giving the Brand Ambassador a chance to order products before they are available to the public.<\/li>\n<\/ul>\nThe fulfillment and shipping expenses of the free products and product bundles for Brand Ambassadors are covered by Printful. The Brand Ambassador may need to pay the relevant taxes & duties in his or her jurisdiction.<\/p>\n<h3>5. Brand Ambassador's duties<\/h3>\nOnce the Brand Ambassador has received Printful products as a part of the Program, the Brand Ambassador must prepare at least 2 promotional Instagram posts and 2 Instagram stories for all benefits and\/or products received from Printful in the respective parcel for publishing on the Brand Ambassador's Instagram page. The Brand Ambassador's Instagram account must be the one that was approved by Printful for the Program.<\/p>\nThe Brand Ambassador must create the Content, including but not limited to the promotional Instagram posts and Instagram stories, by following Printful visual guidelines:<\/p>\n<ul>\n<li>Take bright images with colorful accents to achieve tonal similarities to pictures posted on the Printful Instagram account (@printful).<\/li>\n<li>Focus on plain images and styling with no busy backgrounds.<\/li>\n<li>Shoot in daytime lighting conditions while avoiding taking pictures in direct sunlight.<\/li>\n<\/ul>\nIf the Brand Ambassador uses any Printful trademarks (including word or graphic elements) it must be done in compliance with Printful's Terms of Service and he or she must include a statement attributing that trademark to Printful. The Printful logo cannot be altered or changed.<\/p>\nAfter posting the initial promotional Instagram posts and Instagram stories, Printful will mutually agree with the Brand Ambassador on the Content Brand Ambassador must prepare for further participation in the Program. Brand Ambassadors must follow all the instructions or requests from Printful before any new product is sent to the Brand Ambassador. All communication regarding the aforementioned takes place via Printful email: <a href=https://www.printful.com/fr/policies/\"mailto:ambassadors@printful.com\">ambassadors@printful.com./n
Brand Ambassadors must share monthly results for the Content created and posted during the Program. A monthly report should be sent to <a href=https://www.printful.com/fr/policies/\"mailto:ambassadors@printful.com\">ambassadors@printful.com not later than the last business day of the month. The report form template will be sent to the Brand Ambassador once he or she will be approved to the Program.<\/p>\nUpon notice from Printful, you must immediately remove all references to Printful, including its name, logo, trademark, service mark, or any other identifying material.<\/p>\nThe Brand Ambassador is solely responsible for the activity that occurs on the Brand Ambassador's account, and the Brand Ambassador must keep its account password secure. The Brand Ambassador must notify Printful immediately of any breach of security or unauthorized use of its account. Although Printful will not be liable for the Brand Ambassador's losses caused by any unauthorized use of its account, the Brand Ambassador may be liable for the losses of Printful or others due to such unauthorized use described above.<\/p>\n<h3>6. Content and restrictions<\/h3>\nContent that you post, submit, upload, display, sell or use using our Program and services is your Content for which you are solely responsible. You confirm that you have all necessary rights to the Content and that you\u2019re not infringing or violating any third party\u2019s rights by posting it or using it.<\/p>\nPrintful expects the Content created by the Brand Ambassador to be a truthful and creative representation of Printful products that, depending on the purpose of the Content, educates followers and\/or increases their curiosity about Printful. Printful is respectful of the Brand Ambassador's creative freedom to create Content in a way that inspires the Brand Ambassador's audience.<\/p>\nBy participating in the Program and creating the Content, the Brand Ambassador agrees that Printful can use the Content on the Site, social media accounts, blog or in its marketing activities, and grants a worldwide, royalty-free, perpetual, non-exclusive right and license to copy, distribute, and display the Content in any media including posting in an online gallery, publication(s), and various marketing materials, with right to use, copy, modify, edit, and create derivative works therefrom. The Brand Ambassador also agrees to execute documents confirming such right and license at Printful\u2019s reasonable request.<\/p>\nExcept to the extent permitted by applicable law, the Brand Ambassador shall not (i) use any illegal method of advertising to promote the Printful products, and the Brand Ambassador shall be solely liable for any such unauthorized communications; (ii) display the Content in any way that in Printful's discretion disparages or creates a derogatory or negative image of Printful; (iii) make any false or misleading representations relating to Printful, or engage in any other practices that could harm the reputation of Printful; or (iv) display any Content in a manner that contains or promotes (a) illegal activities or (b) Content that is misleading, violent, deceptive, or violates any third-party intellectual property, privacy or other rights of any kind. The Brand Ambassador is solely responsible for following all federal, state and local laws, regulations and rules regarding advertising claims, including but not limited to the FTC\u2019s Disclosure Guidelines.<\/p>\n<h3>7. Term & Termination<\/h3>\nThis Agreement is effective at the time your application is, at the sole discretion of Printful, accepted by Printful and you are notified of such acceptance either in writing or electronically. Either party may terminate this Agreement at any time with or without cause. Upon the termination of this Agreement for any reason, all rights or licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove all links to the Site, and all Printful trademarks and logos, other marks and all other materials provided in connection with the Program.<\/p>\nPrintful reserves the right to delete unconfirmed accounts or accounts that have been inactive for extended periods of time. By violating any applicable law or this Agreement, the Agreement will be terminated immediately and the Brand Ambassador understands and agrees that any and all benefits assigned and received can be immediately recalled or forfeit and that the Brand Ambassador's account will be immediately terminated.<\/p>\n<h3>8. General<\/h3>\nNo agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.<\/p>\nIf a dispute arises between you and Printful, we strongly encourage you to first contact us directly to seek a resolution. The Agreement is governed and any dispute or claim arising out of or in connection with it is settled in accordance with the procedure set forth in Printful <a href=https://www.printful.com/"//policies//terms-of-service/">Terms of Service<\/a>.<\/p>\nIn our sole discretion, we reserve the right to change, modify, suspend, assign or discontinue this Agreement and Program at any time, including the availability of any feature or content. Printful may also impose limits on certain features or restrict Brand Ambassador's access to parts or all of the Program without notice or liability. The Brand Ambassador shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Program by the Brand Ambassador following such modifications constitutes the Brand Ambassador's acceptance of the terms and conditions of changes as modified.<\/p>\nHeadings are for reference purposes only and do not limit the scope or extent of the respective section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement. The Brand Ambassador waives any applicable rights to require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent not prohibited under applicable law.<\/p>\nWe make no express or implied warranties or representations with respect to the Program or this Agreement or any products or services sold by Printful. In addition, we make no representation that the operation of the Site will be uninterrupted or error-free and we will not be liable for the consequences of any interruptions or errors.<\/p>\nYou understand that the Site and policies are created and operated to abide by all such rules and regulations and you agree to defend, indemnify and hold Printful harmless from any of your violations of laws and regulation, including but not limited to, intellectual property rights, customers' privacy rights, etc.<\/p>\nThis Agreement shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/ab\/ab01f79cebadf84c92625f20d67584a9","createdAt":"2021-09-10 09:28:23","updatedAt":"2021-09-10 13:18:56"},{"id":70,"title":"Referral Program Terms of Service","subtitle":"What to remember if you participate in our Referral program","slug":"policies\/referral","langSlug":"\/policies\/referral","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":4,"position":2,"contextId":"db5cea098116ecccea3053c4b63de151","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"Last updated on July 1, 2024<\/em><\/p>\nPrintful's Referral program (the \u201cProgram\u201d) allows its users (the \u201cUser\u201d) to earn coupons which can be applied<\/span> toward qualifying purchases of<\/span> Printful products and services. Coupons can be earned<\/span> by referring other people to become new customers of Printful. The following terms and conditions (the \"Agreement\") set out the legally binding terms of The User's participation in the Program. The Program is owned and operated by Printful, Inc. and its affiliates and\/or subsidiaries (\"Printful\"). The Program is subject to the User's acceptance without modification of any of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published occasionally on the printful.com website (the \"Site\") by Printful including, without limitation, Terms of Service, Shipping, Pricing, Return Policy, Privacy Policy, and others - each of which is incorporated into this Agreement by reference and can be found on <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies/">Terms of Service<\/a> located on the Site are expressly incorporated into this Agreement by reference.\u00a0 With limited exception, this Agreement will be governed by and construed and interpreted in accordance with the internal laws of the State of North Carolina.\u00a0 This Agreement shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.<\/span><\/p>\n<h3>9. DISPUTE RESOLUTION, ARBITRATION, AND JURY AND CLASS ACTION WAIVERS<\/strong><\/h3>\nThe dispute resolution provisions of the <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">log in<\/a> (registered users) to your Printful account or complete this form (unregistered users).<\/p>\n\u00a0<\/p>\n<h3>ANNEX 2<\/strong><\/h3>\nTechnical and Organizational Security Measures<\/strong><\/p>\nWe shall take, among others, the following technical and organizational measures to ensure the physical security of Personal Data and control system entry, access, transfer, input, availability and separation of Personal Data: <\/p>\nA. Measures of pseudonymisation and encryption of Personal Data<\/p>\n1.1 All Personal Data must be encrypted during transit and at rest.\u00a0<\/p>\n1.2 At rest Personal Data must be encrypted using industry-leading versions of AES, RSA, or equivalent encryption algorithms.<\/p>\n1.3 Personal Data at transit must be encrypted using industry-leading versions of TLS 1.2+, FTPS, SFTP, and other leading data encryption algorithms for transmitting Personal Data.<\/p>\n1.5 All Personal Data must be deleted or returned after this agreement has been terminated, after submitting a written request. This provision shall not apply to Personal Data that we are required to retain to comply with applicable legal requirements. We will ensure the secure storage of such Personal Data including appropriate access controls, and not use such Personal Data for any other purpose than such compliance purposes. <\/p>\nB. Measures for ensuring the ability to restore the availability and access to Personal Data in a timely manner in the event of a physical or technical incident<\/p>\n2.1 Systems processing Personal Data must have a disaster recovery plan and an incident response plan in case of incidents impacting Personal Data processing. <\/p>\nC. Processes for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processing<\/p>\n3.1 Systems storing or modifying Personal Data must be regularly (no less than annually) tested for vulnerabilities and other system weaknesses that can adversely affect confidentiality, integrity and\/or availability of the Personal Data ideally by a third party, but can also be performed by an in-house certified ethical hacker according to OWASP, OSINT or other testing\/ auditing frameworks.\u00a0<\/p>\n3.2 All identified vulnerabilities must be recorded and remediation steps planned according to the vulnerability severity and possible impact. <\/p>\nD. Measures for user identification and authorization<\/p>\n4.1 Access to Personal Data must be strictly controlled and rights must be granted based on a\u00a0 \u201cNeed to know'' principle. Each such user must use secure authentication practices in order to restrict access - strong password and MFA, where technically possible.\u00a0\u00a0 <\/p>\nE. Measures for ensuring the physical security of locations at which Personal Data are processed<\/p>\n5.1 All Personal Data must be stored in a cloud service provider that has a valid security certificate or in the case of a private data center, rooms must be physically protected according to best practices for physical security e.g. separate server room, with 24\/7\/365 video surveillance, each access to the server room must be strictly logged in order to ensure that Personal Data cannot be physically tampered with.\u00a0 <\/p>\nF. Measures for ensuring event logging<\/p>\n6.1 All Personal Data related activities that can impact confidentiality, integrity, and\/or availability must be recorded. Event logs must be periodically analyzed to monitor any confidentiality, integrity, and\/or availability-impacting activity. Event logs themselves must be protected from unauthorized changes.\u00a0 <\/p>\nG. Measures for internal information security and information security security governance and management<\/p>\n8.1 A robust and documented information security security governance framework must be in place.\u00a0<\/p>\n8.2 All information security policies, procedures, and plans that impact the processing of any Personal Data must be reviewed at least annually or just after an information security or Personal Data incident. <\/p>\nH. Measures for ensuring data minimization<\/p>\n9.1 Personal Data processing must fall under these principles:<\/p>\n(a) adequate \u2013 sufficient to properly fulfill the stated purpose;<\/p>\n(b) relevant \u2013 has a rational link to that purpose;\u00a0<\/p>\n(c) and limited to what is necessary \u2013\u00a0 more than what is needed for the purpose is held. <\/p>\nI. Measures for ensuring accountability<\/p>\n10.1 Data protection policies must be adopted and implemented describing Personal Data processing activities.<\/p>\n10.2 A dedicated data protection officer must be appointed to oversee Personal Data Processing, assist in compliance, carry out data protection impact assessments for Personal Data, and report Personal Data breaches.<\/p>\n10.3 Written contracts must be in place with organizations that process Personal Data as sub-Processors with at least the same level of Personal Data protection measures as under these Terms. <\/p>\nJ. Measures for allowing data portability<\/p>\n11.1 All Personal Data must be stored in such a way that Personal Data can be aggregated into a structured and machine-readable format.\u00a0\u00a0\u00a0 <\/p>\nK. Measures for sub-processors (where applicable)<\/p>\n12.1 All involved sub-processors must comply with all the same measures as described for Data Importers.<\/p>\n<h3>VERSION HISTORY<\/strong><\/h3>\n<table>\n<tbody>\n<tr>\n<td>\nVersion<\/strong><\/p>\n<\/td>\n<td>\nDate<\/strong><\/p>\n<\/td>\n<td>\nChange log<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\nv.1.0<\/p>\n<\/td>\n<td>\n19.09.2025.<\/p>\n<\/td>\n<td>\nInitial document<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\nv.1.1<\/p>\n<\/td>\n<td>\n12.03.2026.<\/p>\n<\/td>\n<td>\n<ul>\n<li>\nClause 1.5: Added specific CCPA\/CPRA terminology.<\/p>\n<\/li>\n<li>\nClause 3.5: Expanded scope of data that merchant is restricted to transfer to us during use of the Services.\u00a0\u00a0<\/p>\n<\/li>\n<li>\nClause 3.6: Added a list of sub-processor categories (Cloud hosting, fulfillment partners, analytics, etc.) to describe the nature of transfers.<\/p>\n<\/li>\n<li>\nClause 4.2: Added a specific warranty regarding compliance with laws related to children and minors.<\/p>\n<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\u00a0<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:29:00","updatedAt":"2021-09-10 13:19:11"},{"id":50,"title":"Cookie Policy","subtitle":"An overview of types of cookies Printful uses and their purpose","slug":"policies\/cookies","langSlug":"\/policies\/cookies","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":5,"position":1,"contextId":"c3ce62db84430704e70c9ca1c3a840cb","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>Cookie Policy<\/h2>\nPrintful\u2019s website uses cookies. If you have agreed, in addition to mandatory and performance cookies that ensure the functioning and aggregated statistics of the website, other cookies for analytical and marketing purposes may be placed on your computer or other device from which you access our webpage. This Cookie Policy describes what types of cookies we use on our website and for what purposes.<\/p>\n<h3>1. What are cookies?<\/h3>\nCookies are small text files created by the website, downloaded to and stored on any internet enabled device\u2014such as your computer, smartphone or tablet\u2014when you visit our homepage. The browser you're on uses the cookies to forward information back to the website at each subsequent visit for the website to recognize the user and to remember the user\u2019s choices (for example, login information, language preferences and other settings). This can make your next visit easier and the site more useful to you.<\/p>\n<h3>2. What types of cookies do we use and for what purposes do we use them?<\/h3>\nWe use different types of cookies to run our website. The cookies indicated below may be stored in your browser.<\/p>\n<ul>\n<li>Mandatory and performance cookies.<\/strong> These cookies are necessary for the website to function and will be placed on your device once you access the website. Most of these cookies are set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies provide a convenient and complete use of our website, and they help users efficiently use the website and make it personalized. These cookies identify the user\u2019s device insofar, so we would be able to see how many times our website is visited, but do not collect any additional personally identifiable information. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information and are stored on the user\u2019s device until the end of session or permanently.<\/li>\n<li>Analytical cookies.<\/strong> These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. For analytical purposes, we may use third-party cookies. These cookies are stored on the user\u2019s device for as long as set by the third-party cookie provider (ranging from 1 day to permanently).<\/li>\n<li>Marketing and targeting cookies. <\/strong>These cookies collect information about how users interact with our website, for example, to determine which sections are most frequently visited and which services are most often used. Before you agree to the use of all cookies, Printful will only collect anonymous data regarding the access of Printful's website. The collected information is used for analytical purposes to understand the interests of our users and how to make the webpage more user friendly. For analytical purposes, we may use third-party cookies. These cookies are stored permanently on the user\u2019s device.<\/li>\n<li>Third-party cookies.<\/strong> Our website uses third party services, for example, for analytics services so we would know what is popular in our website and what is not, thus making the website more usable. You can learn more about these cookies and their privacy policy by visiting the websites of respective third parties. All information processed from third party cookies are processed by the respective service providers. At any point in time you have the right to opt-out from data processing by third party cookies. For more information, please see the next section of this Cookie Policy. For example, we may use Google Analytics cookies to help measure how users interact with our website content. These cookies collect information about your interaction with the website, such as unique visits, returning visits, length of the session, actions carried in the webpage, and others.<\/li>\n<\/ul>\nWe embed videos from our official YouTube channel using YouTube\u2019s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. Read more at YouTube\u2019s embedding videos information page. PREF \u2013 * Expires after eight months VSC \u2013 * expires at the end of your session VISITOR_INFO1_LIVE \u2013 expires after eight months remote_sid \u2013 expires at the end of your session\u201d We may also use Facebook pixels to process information about user\u2019s actions on our website such as visited webpage, user\u2019s Facebook ID, browser data, and others. The information processed from Facebook pixels are used to display you interest-based ads when you are using Facebook as well as to measure cross-device conversions and learn about users\u2019 interactions with our webpage.<\/p>\n<h3>3. How to control cookies?<\/h3>\nWhen visiting our website, you are presented with an informative statement that the website uses cookies and asked for your consent to enable cookies that are not mandatory and performance cookies. You can also delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on \u201chelp\u201d button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them, if you want to. Changes to the settings must be made for each browser that you use. If you want to revoke your consent to save cookies on your device, you can delete all cookies stored in your browser and set up your browser to block cookies being saved. By clicking on the \u201chelp\u201d button in your browser, you can find instructions on how to prevent the browser from storing cookies, as well as what cookies are stored already and delete them if you want to. You must change the settings for each browser that you use. However, please note that without saving certain cookies, it is possible that you will not be able to fully use all the features and services of Printful\u2019s website. You can separately opt-out from having your website activity available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents sharing information about your website visit with Google Analytics. Link to the add-on and for more information: <a href=https://www.printful.com/"https:////support.google.com//analytics//answer//181881/" target=\"_blank\" rel=\"noopener\">https:\/\/support.google.com\/analytics\/answer\/181881.<\/a><\/p>\nFurthermore, if you want to opt out from interest-based, behavioural advertising, you can opt out by using one of the following tools based on the region you are in. Please note that this is a third party tool which will save its own cookies on your devices and Printful does not control and is not responsible for their Privacy Policy. For more information and opt-out options, please visit:<\/p>\n<ul>\n<li>US \u2013 <a title=\"Digital Advertising Alliance\" href=https://www.printful.com/"https:////youradchoices.com///" target=\"_blank\" rel=\"noopener\">Digital Advertising Alliance<\/a><\/li>\n<li>Canada \u2013 <a title=\"Digital Advertising Alliance\" href=https://www.printful.com/"https:////youradchoices.ca///" target=\"_blank\" rel=\"noopener\">Digital Advertising Alliance<\/a><\/li>\n<li>EU \u2013 <a title=\"European Interactive Digital Advertising Alliance\" href=https://www.printful.com/"https:////www.youronlinechoices.com///" target=\"_blank\" rel=\"noopener\">European Interactive Digital Advertising Alliance<\/a><\/li>\n<\/ul>\n<a class=\"cookie-banner-open-link pf-cursor-pointer\">Manage your cookie preferences<\/a><\/p> 4. Other Technologies<\/strong><\/p>\nWeb beacons: These are tiny graphics (sometimes called \u201cclear GIFs\u201d or \u201cweb pixels\u201d) with a unique identifier that are used to understand browsing activity. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are rendered invisibly on web pages when you open a page.<\/p>\nWeb beacons or \"clear GIFs\" are small, approx. 1*1 pixel GIF files that can be hidden in other graphics, e-mails, or similar.\u00a0Web beacons perform similar functions as cookies, but are not noticeable to you as a user.<\/p>\nWeb beacons send your IP address, the Internet address of the visited website URL), the time at which the web beacon was viewed, the user's browser type, and previously set cookie information to a web server.<\/p>\nBy using so-called web beacons on our pages, we can identify your computer and evaluate user behavior (e.g. reactions to promotions).<\/p>\nThis information is anonymous and not linked to any personal information on the user's computer or to any database. We may also use this technology in our newsletter.<\/p>\nTo prevent web beacons on our pages, you can use tools such as webwasher, bugnosys or AdBlock.<\/p>\nTo prevent web beacons in our newsletter, please set your mail program to not display HTML in messages. Web beacons are also prevented if you read your emails offline.<\/p>\nWithout your explicit consent, we will not use web beacons to unnoticeably:<\/p>\n<ul>\n<li>collect personal data about you<\/li>\n<li>transmit such data to third party vendors and marketing platforms.<\/li>\n<\/ul>\n<h3>5. Cookie Policy changes<\/h3>\nWe reserve the right to make changes to this Cookie Policy. Amendments and \/ or additions to this Cookie Policy will come into force when published on our website. By continuing to use our website and \/ or our services after changes have been made to this Cookie Policy, you are indicating your consent to the new wording of the Cookie Policy. It is your responsibility to regularly check the content of this policy to learn about any changes.<\/p>\n<h3>6. Contact information<\/h3>\nIf you have any questions about your personal data or this Cookie Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at privacy@printful.com, or by using the contact details below:<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2024-01-02 14:29:19","updatedAt":"2024-01-02 15:12:16"}]},{"id":6,"title":"Corporate social responsibility","subtitle":"Our efforts to operate in an economically, socially, and environmentally sustainable way","position":5,"isHidden":0,"createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-09 12:58:16","policies":[{"id":32,"title":"California Supply Chains Act","subtitle":"Information about our efforts to eradicate slavery and human trafficking from our supply chains","slug":"policies\/supply-chains-act","langSlug":"\/policies\/supply-chains-act","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":0,"contextId":"75103d87497b8c12ba4348c6d4401d17","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>California Supply Chains Act<\/h2>\n \n According to the California Transparency in Supply Chains Act of 2010, manufacturers are required to provide consumers with information regarding our efforts to eradicate slavery and human trafficking from our supply chains.<\/p>\n We, Printful, Inc. (\u201cPrintful,\u201d \u201cwe,\u201d or \u201cus\u201d), are a part of the industry that can educate consumers on how to purchase goods produced by companies that responsibly manage their supply chains. Therefore, recognizing the importance of transparency in supply chains, we hereby make the following disclosures:<\/p>\n Printful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same. When we partner with suppliers, we ask them to sign an Anti-slavery or Forced labour certificate acknowledging that the supplier will comply with all applicable laws that prohibit slavery and human trafficking.<\/p>\n We at Printful have also drafted our own Supplier Code of Conduct that intends to set forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices.<\/p>\n Although Printful does not currently provide specialized training on slavery and human trafficking to its staff working with supply chains, we require that all employees engaged in the sourcing process comply with our policies, including our Code of Conduct, which prohibits slavery and human trafficking within our supply chain.<\/p>\n Currently, Printful does not conduct independent audits or unannounced inspections to our direct suppliers. Nonetheless, we plan to establish such protocols to be implemented in the future.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:29:41","updatedAt":"2021-09-10 13:19:26"},{"id":33,"title":"Modern Slavery Act Statement","subtitle":"Printful\u2019s statement on ensuring ethical and fair-labor practices within our own operations","slug":"policies\/modern-slavery-act-statement","langSlug":"\/policies\/modern-slavery-act-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":1,"contextId":"81fec1e1054abe6435d4c2fb5d86001f","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>Modern Slavery Act Statement<\/h2>\nLast updated on June 28, 2024<\/span><\/em><\/p>\nAccording to the Modern Slavery Act 2015, commercial organizations that carry out all or part of their business in the United Kingdom are required to publish a transparency statement informing consumers about the efforts to eradicate slavery and human trafficking.<\/span><\/p>\nPrintful is committed to ensuring ethical and fair labor practices across its operations and seeks and expects the same from its suppliers.<\/span><\/p>\nThe structure of our organization, business, and supply chain<\/strong><\/p>\nPrintful is an on-demand order fulfillment and dropshipping company with teams working in North America and Europe, as well as partners in North America, Europe, Japan, Australia, China, and Brazil. We also contract a wide variety of suppliers located in the US, the EU, and other countries and regions to provide us with the materials for our production.<\/span><\/p>\nPrintful is a member of <\/span><a href=https://www.printful.com/"https:////www.sedex.com///">support@printful.com./n
Employment/n
We notify employees, potential hires, and the public that accommodations can be made during recruitment and hiring. When requested, Printful accommodates people with disabilities during the recruitment, selection, and hiring processes, and when people are hired.<\/p>\nWe notify staff that support is available for those with disabilities. We are committed to developing individual employee accommodation plans and return-to-work policies for employees who have been absent due to a disability.<\/p>\nWhere needed, we can also provide customized emergency information to help an employee with a disability during an emergency.<\/p>\nPrintful ensures that the accessibility needs of employees with disabilities are taken into account in using performance management, career development, and redeployment processes. We endeavor to incorporate these objectives\u00a0 into policies and make them available to all employees and managers.<\/p>\nPrintful reviews its practices and policies at least yearly to ensure they are current.\u00a0<\/p>\nTraining<\/strong><\/p>\nPrintful is committed to training staff on Ontario\u2019s accessibility laws and aspects of the Ontario Human Rights Code that relate to persons with disabilities. \u00a0This includes accessibility training relative to our employees\u2019 specific roles. We keep record of the training provided, and will work to ensure that the training is organized and centralized.\u00a0\u00a0<\/p>\nSpace Accessibility<\/strong><\/p>\nDue to the unique nature of Printful\u2019s business, our facilities are not open to the general public. However, we are still committed to ensuring that our spaces are accessible. Our facilities comply with AODA requirements and applicable building codes.\u00a0<\/p>\nPrintful has adapted pertinent spaces to ensure that they are as inclusive and accessible as possible, and will continue to do so as the need arises. In all cases, Printful will abide by applicable accessibility laws and strive to implement procedures to prevent service disruptions to the accessible parts of our spaces.<\/p>\nContact Us<\/strong><\/p>\nWe welcome your feedback on accessibility. If you have any questions, suggestions or encounter any difficulty using our site, please contact <a href=https://www.printful.com/fr/policies/\"mailto:support@printful.com\">support@printful.com./u00a0","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//a6//a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a%22,%22createdAt%22:%222024-02-14 13:18:40","updatedAt":"2024-02-14 13:18:58"},{"id":56,"title":"Accessibility Statement","subtitle":"Our commitment to creating and maintaining an inclusive and accessible website\n","slug":"policies\/accessibility-statement","langSlug":"\/policies\/accessibility-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":3,"contextId":"06069f8187a42c2372a2ef22159a4d05","relevantPolicies":["d1c43ac3106e670275fdbe0767b80606"],"text":"Our Policy & Commitment<\/b>: \nAt Printful Inc., we are committed to accessibility, diversity, and inclusion. As part of that commitment, we are making efforts to ensure that Printful\u2019s Inc. digital assets are accessible to all individuals, regardless of ability. In doing so, Printful Inc. has a goal to comply with applicable accessibility standards included in the W3C\u2019s WCAG 2.1 Level AA guidelines. \n\nAccessibility Statement<\/b>: \nWe are working to ensure our websites and online services are accessible for all and are committed to following the W3C Web Content Accessibility Guidelines and other applicable web accessibility laws. To accomplish this, we have partnered with Level Access to leverage their digital accessibility platform and 25 years of experience to achieve and sustain conformance to accessibility standards.\u202f Their digital accessibility platform is used to evaluate our digital assets in accordance with best practices and is supported by a diverse team of accessibility professionals, including users with disabilities. Through this partnership, Printful Inc. continues to develop our digital accessibility program and capabilities so that we are designing, developing, and testing our websites and online services for conformance to accessibility standards. \n\nContact us<\/b>: We want to hear from you. If you would like further information about Printful\u2019s Inc. accessibility efforts, have other accessibility questions or feedback, or encounter accessibility barriers on our digital assets, please contact: support@printful.com \n\nLast updated on July 11, 2025","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:18:59","updatedAt":"2024-02-14 13:19:14"},{"id":57,"title":"Code of Conduct","subtitle":"These are the guidelines we've set for our partners to maintain an ethical supply chain.","slug":"code-of-conduct","langSlug":"\/policies\/code-of-conduct","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":4,"contextId":"6c8a3dfbc03d21bbab3ee64f11225eee","relevantPolicies":["81fec1e1054abe6435d4c2fb5d86001f"],"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-02-14 13:19:22","updatedAt":"2024-02-14 13:19:46"},{"id":58,"title":"Norwegian Transparency Act Statement","subtitle":"Printful\u2019s statement on preventing violations of human rights or decent working conditions for all our employees.","slug":"policies\/norwegian-transparency-act-statement","langSlug":"\/policies\/norwegian-transparency-act-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":5,"contextId":"ed5e10b63f92060fb7424fce7fe6935e","relevantPolicies":["81fec1e1054abe6435d4c2fb5d86001f","75103d87497b8c12ba4348c6d4401d17","d1c43ac3106e670275fdbe0767b80606","06069f8187a42c2372a2ef22159a4d05","6c8a3dfbc03d21bbab3ee64f11225eee"],"text":"Last updated on June 28, 2024<\/em> <\/span><\/p>\n<h1>Norwegian Transparency Act Statement<\/strong><\/h1>\nNorwegian Act relating to enterprises\u2019 transparency and work on fundamental human rights and decent working conditions (\u201cTransparency Act\u201d) requires large enterprises to publish a statement regarding the results of their due diligence to identify, address, prevent, and limit violations of human rights or decent working conditions.<\/span><\/p>\nPrintful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same. The below listed statement refers to Printful\u2019s efforts in this area in 2023.<\/span><\/p>\n<h2>1. The structure of our organization, business, and supply chain<\/strong><\/h2>\nPrintful is an on-demand order fulfillment and dropshipping company with teams working in North America and Europe, as well as partners in North America, Europe, Japan, Australia, China, and Brazil. We also contract a wide variety of suppliers located in the US, the EU, and other countries and regions to provide us with the materials for our production.<\/span><\/p>\nPrintful is a member of <\/span><a href=https://www.printful.com/"https:////www.sedex.com///">log in<\/a> (registered users) to your Printful account or complete this form (unregistered users).<\/p>\n\u00a0<\/p>\n<h3>ANNEX 2<\/strong><\/h3>\nTechnical and Organizational Security Measures<\/strong><\/p>\nWe shall take, among others, the following technical and organizational measures to ensure the physical security of Personal Data and control system entry, access, transfer, input, availability and separation of Personal Data: <\/p>\nA. Measures of pseudonymisation and encryption of Personal Data<\/p>\n1.1 All Personal Data must be encrypted during transit and at rest.\u00a0<\/p>\n1.2 At rest Personal Data must be encrypted using industry-leading versions of AES, RSA, or equivalent encryption algorithms.<\/p>\n1.3 Personal Data at transit must be encrypted using industry-leading versions of TLS 1.2+, FTPS, SFTP, and other leading data encryption algorithms for transmitting Personal Data.<\/p>\n1.5 All Personal Data must be deleted or returned after this agreement has been terminated, after submitting a written request. This provision shall not apply to Personal Data that we are required to retain to comply with applicable legal requirements. We will ensure the secure storage of such Personal Data including appropriate access controls, and not use such Personal Data for any other purpose than such compliance purposes. <\/p>\nB. Measures for ensuring the ability to restore the availability and access to Personal Data in a timely manner in the event of a physical or technical incident<\/p>\n2.1 Systems processing Personal Data must have a disaster recovery plan and an incident response plan in case of incidents impacting Personal Data processing. <\/p>\nC. Processes for regularly testing, assessing, and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processing<\/p>\n3.1 Systems storing or modifying Personal Data must be regularly (no less than annually) tested for vulnerabilities and other system weaknesses that can adversely affect confidentiality, integrity and\/or availability of the Personal Data ideally by a third party, but can also be performed by an in-house certified ethical hacker according to OWASP, OSINT or other testing\/ auditing frameworks.\u00a0<\/p>\n3.2 All identified vulnerabilities must be recorded and remediation steps planned according to the vulnerability severity and possible impact. <\/p>\nD. Measures for user identification and authorization<\/p>\n4.1 Access to Personal Data must be strictly controlled and rights must be granted based on a\u00a0 \u201cNeed to know'' principle. Each such user must use secure authentication practices in order to restrict access - strong password and MFA, where technically possible.\u00a0\u00a0 <\/p>\nE. Measures for ensuring the physical security of locations at which Personal Data are processed<\/p>\n5.1 All Personal Data must be stored in a cloud service provider that has a valid security certificate or in the case of a private data center, rooms must be physically protected according to best practices for physical security e.g. separate server room, with 24\/7\/365 video surveillance, each access to the server room must be strictly logged in order to ensure that Personal Data cannot be physically tampered with.\u00a0 <\/p>\nF. Measures for ensuring event logging<\/p>\n6.1 All Personal Data related activities that can impact confidentiality, integrity, and\/or availability must be recorded. Event logs must be periodically analyzed to monitor any confidentiality, integrity, and\/or availability-impacting activity. Event logs themselves must be protected from unauthorized changes.\u00a0 <\/p>\nG. Measures for internal information security and information security security governance and management<\/p>\n8.1 A robust and documented information security security governance framework must be in place.\u00a0<\/p>\n8.2 All information security policies, procedures, and plans that impact the processing of any Personal Data must be reviewed at least annually or just after an information security or Personal Data incident. <\/p>\nH. Measures for ensuring data minimization<\/p>\n9.1 Personal Data processing must fall under these principles:<\/p>\n(a) adequate \u2013 sufficient to properly fulfill the stated purpose;<\/p>\n(b) relevant \u2013 has a rational link to that purpose;\u00a0<\/p>\n(c) and limited to what is necessary \u2013\u00a0 more than what is needed for the purpose is held. <\/p>\nI. Measures for ensuring accountability<\/p>\n10.1 Data protection policies must be adopted and implemented describing Personal Data processing activities.<\/p>\n10.2 A dedicated data protection officer must be appointed to oversee Personal Data Processing, assist in compliance, carry out data protection impact assessments for Personal Data, and report Personal Data breaches.<\/p>\n10.3 Written contracts must be in place with organizations that process Personal Data as sub-Processors with at least the same level of Personal Data protection measures as under these Terms. <\/p>\nJ. Measures for allowing data portability<\/p>\n11.1 All Personal Data must be stored in such a way that Personal Data can be aggregated into a structured and machine-readable format.\u00a0\u00a0\u00a0 <\/p>\nK. Measures for sub-processors (where applicable)<\/p>\n12.1 All involved sub-processors must comply with all the same measures as described for Data Importers.<\/p>\n<h3>VERSION HISTORY<\/strong><\/h3>\n<table>\n<tbody>\n<tr>\n<td>\nVersion<\/strong><\/p>\n<\/td>\n<td>\nDate<\/strong><\/p>\n<\/td>\n<td>\nChange log<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\nv.1.0<\/p>\n<\/td>\n<td>\n19.09.2025.<\/p>\n<\/td>\n<td>\nInitial document<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\nv.1.1<\/p>\n<\/td>\n<td>\n12.03.2026.<\/p>\n<\/td>\n<td>\n<ul>\n<li>\nClause 1.5: Added specific CCPA\/CPRA terminology.<\/p>\n<\/li>\n<li>\nClause 3.5: Expanded scope of data that merchant is restricted to transfer to us during use of the Services.\u00a0\u00a0<\/p>\n<\/li>\n<li>\nClause 3.6: Added a list of sub-processor categories (Cloud hosting, fulfillment partners, analytics, etc.) to describe the nature of transfers.<\/p>\n<\/li>\n<li>\nClause 4.2: Added a specific warranty regarding compliance with laws related to children and minors.<\/p>\n<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\u00a0<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:29:00","updatedAt":"2021-09-10 13:19:11"},{"id":32,"title":"California Supply Chains Act","subtitle":"Information about our efforts to eradicate slavery and human trafficking from our supply chains","slug":"policies\/supply-chains-act","langSlug":"\/policies\/supply-chains-act","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":0,"contextId":"75103d87497b8c12ba4348c6d4401d17","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>California Supply Chains Act<\/h2>\n \n According to the California Transparency in Supply Chains Act of 2010, manufacturers are required to provide consumers with information regarding our efforts to eradicate slavery and human trafficking from our supply chains.<\/p>\n We, Printful, Inc. (\u201cPrintful,\u201d \u201cwe,\u201d or \u201cus\u201d), are a part of the industry that can educate consumers on how to purchase goods produced by companies that responsibly manage their supply chains. Therefore, recognizing the importance of transparency in supply chains, we hereby make the following disclosures:<\/p>\n Printful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same. When we partner with suppliers, we ask them to sign an Anti-slavery or Forced labour certificate acknowledging that the supplier will comply with all applicable laws that prohibit slavery and human trafficking.<\/p>\n We at Printful have also drafted our own Supplier Code of Conduct that intends to set forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices.<\/p>\n Although Printful does not currently provide specialized training on slavery and human trafficking to its staff working with supply chains, we require that all employees engaged in the sourcing process comply with our policies, including our Code of Conduct, which prohibits slavery and human trafficking within our supply chain.<\/p>\n Currently, Printful does not conduct independent audits or unannounced inspections to our direct suppliers. Nonetheless, we plan to establish such protocols to be implemented in the future.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-10 09:29:41","updatedAt":"2021-09-10 13:19:26"},{"id":69,"title":"Affiliate Program Terms of Service","subtitle":"What to keep in mind if you signed up to our Affiliate program","slug":"policies\/affiliate","langSlug":"\/policies\/affiliate","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":4,"position":0,"contextId":"1563dd5d665348dcd7d4dd64df2fed91","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"Last updated on January 15, 2025<\/span><\/em> The following terms and conditions (the \"Agreement\") set out the legally binding terms of your participation in the Printful Affiliate Program (the \"Program\"). The Program is owned and operated by Printful, Inc. (\"Printful\"). The Program is offered subject to your (the \"User\" or \"you\") acceptance without modification of any of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published occasionally on the printful.com website (the \"Site\") by Printful <\/span>including, without limitation, Terms of Service, Shipping, Pricing, Return Policy, Privacy Policy, and others - each of which is incorporated into this Agreement by reference and can be found on <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies/">Shipping, <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a> and others. \u00a0Those policies contain additional terms and conditions, which apply to the Services and are part of this Agreement. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO BE BOUND BY THIS AGREEMENT.\u00a0 FURTHERMORE, BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THE SITE, YOU ACCEPT AND ARE BOUND BY THIS AGREEMENT.<\/strong>\u00a0 If you do not agree to this Agreement, do not use the Site or any other Services.\u00a0\u00a0<\/p>\nIf you use our Services only for your personal use, you are considered a \"User\". If you use our Services to execute orders or deliver Products to third parties (including Customers), you are considered a \"Merchant\".<\/p>\nREGARDLESS IF YOU ARE A USER OR MERCHANT, SECTION 18 OF THIS AGREEMENT REQUIRES THAT ALL DISPUTES (AS DEFINED BELOW) ARISING FROM OR RELATING TO THIS AGREEMENT BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 18.\u00a0 IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA OR THE UNITED KINGDOM THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST PRINTFUL IN THE UNITED STATES.<\/strong><\/p>\n<h3>1. Access & Membership<\/h3>\nSummary:<\/strong> You need to be of a certain legal age to use Printful, and you're fully responsible for your account and the use of our services. If you violate our Terms of Service or otherwise act in bad faith, we can modify, cancel, or refuse service at any time.<\/p>\nIn order to enjoy all of Printful's benefits, you may register your account and become a member (\"Member\"). Membership requires that you register on the Site (including by truthfully filling out all required personal information). You may opt out of marketing and promotional activities, including emails. You may cancel your membership at any time by canceling it online on the Site. To complete registration, you shall provide a name, surname, email address and password. You may never use another user's Printful account without permission from that user. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Printful immediately of any breach of security or unauthorized use of your account. Although Printful will not be liable for your and your Customer\u2019s losses caused by any unauthorized use of your account, you may be liable for the losses of Printful and others due to such unauthorized use.<\/p>\nPrintful may change, suspend or discontinue the Services, Products, fees, charges, terms at any time, including the availability of any feature or content, but without affecting orders for European Economic Area Users or the United Kingdom which Printful has already confirmed. Printful may also impose limits on certain features and Services or restrict the User's access to parts or all of the Services without notice or liability. If you are an individual (rather than an organization or entity), then you certify to Printful that you are at least 18 years of age, however, if you are an individual residing in Japan, you certify to Printful that you are at least 20 years of age. If you are using the Services on behalf of an organization or entity then you certify that you are legally authorized and permitted to bind such organization or entity to this Agreement and use the Services. Notwithstanding the aforementioned, you agree to take full responsibility for your selection and use of the Services. This Agreement is void where prohibited by law, and the right to access or use the Services is revoked in such jurisdictions.<\/p>\n<h3>2. Modifications<\/h3>\nSummary:<\/strong> We reserve the right to modify our terms, services, and fees. Please follow changes to our terms by checking in with the Policy updates<\/em> section on our website.<\/p>\nWithout affecting orders for European Economic Area Users or orders for Users in the United Kingdom which Printful has already confirmed Printful reserves the right, at its sole discretion, to modify this Agreement and its terms, as well as the fees and other charges for our Services, at any time.\u00a0 All such modifications will become effective immediately after Printful posts them on the Site. You shall be responsible for reviewing and becoming familiar with all such modifications, and you agree to review the terms of this Agreement each time you access or use the Site so that you are aware of any modifications made to this Agreement.\u00a0 Use of the Site and other Services by you after Printful posts the modifications on the Site constitutes your acceptance of the terms and conditions of this Agreement, as modified. If you do not agree to the modified terms, you are not authorized to access or use the Site or other Services, and you must send Printful a written notification, including via email (and your Printful account will be deleted), to close your account within 30 days of notice.<\/p>\n<h3>3. Content<\/h3>\nSummary: <\/strong>Printful respects intellectual property rights and asks you to do the same. Anything you upload will remain yours, and you're responsible for it. We'll only use the content you submit to provide you with our services.<\/p>\nAll content (including all information, images, pictures, data, text, photographs, graphics, messages, and other materials, hereinafter \"Content\") that you post, submit, upload, display, sell or use, hereinafter \"post\", using our Services is your content. We don\u2019t make any claim(s) to it. That includes anything you post using our Services (like your Content, images, shop name, your customer reviews, comments, videos, usernames, etc.).<\/p>\n\u00a0<\/p>\n<ol>\n<li>\nResponsibility for the Content.<\/strong> By posting Content, you accept and agree to be bound by Printful\u2019s <a href=https://www.printful.com/"//policies//intellectual-property-policy/">Intellectual Property Policy<\/a>.<\/p>\n<\/li>\n<li>\nPermission to Use the Content.<\/strong> Printful agrees that any Content that you post using our Services will remain yours. This means that we will never use your Content except with your express permission or as otherwise provided in this Agreement.<\/p>\n<\/li>\n<li>\nRights You Grant Printful.<\/strong> By posting your Content, you grant Printful a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of your Content to provide the Services, improve the quality of the Services and to promote Printful and\/or your Printful store, or the Services in general, in any formats and through any channels, including across the Services, third-party website, advertising medium and\/or social media. You agree and represent that you have the rights to grant this license to us.<\/p>\n<\/li>\n<li>\nReporting Unauthorized Content. <\/strong>If you believe that someone has improperly used your copyrights or trademarks, please report it to us as set forth in the <a href=https://www.printful.com/"//policies//intellectual-property-policy/">Intellectual Property Policy<\/a>.<\/p>\n<\/li>\n<li>\nProhibited Content. <\/strong><\/strong>This should be common sense, but there are certain types of Content we don\u2019t want submitted to our Services (for legal reasons or otherwise). Printful may use its discretion to remove Content from our Services, at any time, with or without prior notice to you, if it violates any of our Terms of Service, <a href=https://www.printful.com/"//policies//intellectual-property-policy/">Intellectual Property Policy<\/a> or other policies. <\/strong><\/p>\nContent that contains any of the below is prohibited and may also lead to termination of your account.<\/p>\n<ol>\n<li>\nChild Exploitation: You may not post or upload Content that exploits or abuses children, including but not limited to images or depictions of child abuse or sexual abuse, or that presents children in a sexual manner.<\/p>\n<\/li>\n<li>\nHarassment, Bullying, Defamation and Threats: You may not post or upload Content that harasses, bullies, defames or threatens a specific individual.<\/p>\n<\/li>\n<li>\nHateful Content: You may not post or upload Content that condones or promotes violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition or veteran status, promotes crimes and\/or terrorism.<\/p>\n<\/li>\n<li>\nIllegal Content: You may not post or upload Content that is obscene or that facilitates or promotes activities that go against the laws of the jurisdictions in which you operate or do business.\u00a0<\/p>\n<\/li>\n<li>\nIntellectual Property: You may not post or upload Content that violates or otherwise does not comply with our Intellectual Property Policy.<\/p>\n<\/li>\n<li>\nPersonal and Confidential Information: You may not post or upload any Content that contains personally identifiable information sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords unless you have consent from the person to whom the information belongs or who is otherwise authorized to provide such consent.<\/p>\n<\/li>\n<li>\nSelf-Harm: You may not post or upload Content that promotes self-harm.<\/p>\n<\/li>\n<li>\nTerrorist Organizations: You may not post or upload Content that implies or promotes support or funding of, or membership in, a terrorist organization.<\/p>\n<\/li>\n<li>\nMisinformation: You may not post or upload any Content that promotes harmful misinformation that is known to or may reasonably lead to violence or threats to the health and safety of the public, or creates a risk of harm or harassment.<\/p>\n<\/li>\n<\/ol>\nPrintful at its discretion and at any time may also remove any Content from our Services that we deem obscene, offensive or otherwise inappropriate.\u00a0<\/p>\n<\/li>\n<li>European Union illegal content.<\/strong> We have implemented a complaint mechanism to comply with the requirements and obligations of intermediary service providers under the Regulation (EU) 2022\/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market For Digital Services and amending Directive 2000\/31\/EC (the \u201cDigital Services Act\u201d) that allows anyone to report content that they suspect to be illegal using the European Union illegal content notice available <\/span><a href=https://www.printful.com/"https:////www.printful.com//site//eu-illegal-content/" target=\"_blank\" rel=\"noopener\">here<\/span><\/a>. We are committed to evaluating the reported allegations and strive to take the appropriate decision that could include termination of the Services. If you are not satisfied with our decision, you have the right to appeal. You will be informed about appeal options along with our decision.<\/span><\/li>\n<\/ol>\n<h3>4. Use of Services<\/h3>\nSummary:<\/strong> By using Printful, you agree to use our services according to our terms and to respect the rights of our brand name, trademark, and digital items. In case we need to contact you, we'll reach out to you via email.<\/p>\nWe grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services, platforms, and integrations subject to this Agreement and the following restrictions in particular:<\/p>\n<ol>\n<li>\nDon\u2019t Use Our Services to Break the Law.<\/strong> You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal, and international laws that may apply to you or Printful. For example, it\u2019s your responsibility to obtain any permits or licenses that your store may require; you must not engage in fraud, theft, anti-competitive conduct, threatening conduct, or any other unlawful acts or crimes against Printful, another Printful user, or a third party. You also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom. You also agree that you will not export, reexport, or otherwise transfer Printful\u2019s Products to countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above.\u00a0 You agree not to use the Services: (i) to impersonate or attempt to impersonate Printful, any other Printful Party (as defined below), or any other person or entity; or (ii) for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise. The following are collectively referred to as the \u201cPrintful Parties\u201d: (a) Printful, (b) Printful\u2019s subsidiaries, affiliated companies, and joint ventures, and (c) the officers, directors, members, managers, equity holders, agents, and employees of Printful and its subsidiaries, affiliated companies, and joint ventures.<\/p>\n<\/li>\n<li>\nDon\u2019t Try to Harm Our Systems.<\/strong> You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code into our platforms, third party services, or other programs or systems our clients may use to promote their Products.\u00a0 You agree not to use the Services: (i) to send, knowingly receive, upload, download, use, or re-use any material which does not comply with this Agreement; or (ii) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm any Printful Party or expose any of them to liability.\u00a0 You agree that Printful reserves the right to audit our platforms (systems) to ensure integrity and compliance with this Agreement, at the sole discretion of Printful.<\/p>\n<\/li>\n<li>\nFollow Brand Guidelines.<\/strong> The name \u201cPrintful\u201d, our iconography, phrases, logos, and designs that we use in connection with the Products or Services we provide are trademarks, service marks, or trade dress of Printful in the US, European Union, and all other countries, that are used for proprietary purposes at our sole discretion.\u00a0 Except as expressly provided in this Agreement, Printful does not grant you any rights to use its trademarks, service marks, or trade dress. You may state in connection with the Services or Products provided by Printful that Printful provided such Services or Products. If you use any of our trademarks in reference to our Products or Services, you must include a statement attributing that trademark to us. You must not use any of our trademarks: (i) in or as the whole or part of your own trademarks; (ii) in connection with activities, Products or Services which are not ours; (iii) in a manner which may be confusing, misleading or deceptive; or (iv) in a manner that disparages us or our information, Products or Services (including the Site). Printful reserves the right to request you to immediately remove any such misused iconography, phrases, logos, and designs at our sole discretion.<\/p>\n<\/li>\n<li>\nShare Your Ideas.<\/strong> We love your suggestions and ideas! They can help us improve your experience and our Services. Any unsolicited ideas or other materials you submit to Printful (not including your Content or Products you sell or warehouse through our Services) are considered non-confidential and nonproprietary to you. By submitting those ideas and materials to us, you grant us a non-exclusive, worldwide, royalty-free, non-revocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you at any time.<\/p>\n<\/li>\n<li>\nCommunication Methods.<\/strong> Printful will provide you with certain legal information in writing. By using our Services, you\u2019re agreeing to our communication methods which describe how we provide that information to you. This simply means that we reserve the right to send you information electronically (by email, etc.) instead of mailing you paper copies (it\u2019s better for the environment). Under California Civil Code Section 1789.3, Users from the State of California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210. You may contact us at: Printful, Inc. 11025 Westlake Dr., Charlotte, NC 28273 support@printful.com<\/p>\n<\/li>\n<li>\nDigital Items.<\/strong> Digital items (like mockups, templates, images and other design assets) and texts created in connection with the Products and\/or Services we offer and their intellectual property rights belong exclusively to Printful.\u00a0 Digital items and any results may only be used in connection with the advertising, promoting, offering and sale of Printful\u2019s Products and may not be used for other purposes or in conjunction with products from other manufacturers. If Printful provides the possibility for Users to modify or customize any Digital Items, you will ensure that the Content used to modify such Digital Items will comply with the intellectual property laws and our <a href=https://www.printful.com/"//policies//intellectual-property-policy/">Intellectual Property Policy<\/a>.<\/p>\n<\/li>\n<\/ol>\n<h3>5. Content and Services<\/h3>\nSummary:<\/strong> You are responsible for communicating with your customers and handling any claims they might have. We provide the best service we can on an \"as is\" basis, and please be aware that it may have errors and interruptions.<\/p>\n<ol>\n<li>Items Your Clients Purchase Through Our Sites.<\/strong> You understand that Printful cannot and does not make any warranties about your Content, stores, or what you sell to your Customer that we may warehouse. Any legal claim related to a Product your Customers purchase must be brought directly against you as the seller of the Product. You release Printful from any claims related to Products sold by you through our Services, including claims for misrepresentations by you to your Customers or claims for physical injury or property damage by any of your Products that are warehoused for you by Printful.\u00a0\u00a0<\/li>\n<li>Content You Access.<\/strong> Your Customers may come across materials that they find offensive or inappropriate while using our Services. We make no representations concerning any content posted by others through the Services. Printful is not responsible for the accuracy, copyright\u00a0 compliance with intellectual property laws and regulations, legality, or decency of content posted by others that you accessed through the Services. You release us from all liability relating to that content.\u00a0<\/strong><\/strong><\/li>\n<li>Third-Party Services.<\/strong> Our stores on our Site(s) may contain links to third-party websites or services that we don\u2019t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a product or service of one of our subcontractors or other third parties in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Printful is not a party to those agreements; they are solely between you and the third party.\u00a0 You agree that Printful will not be liable to you in any way for your use of these third party services.<\/li>\n<li>Services.<\/strong> Printful is dedicated to making our Services the best they can be, but we\u2019re not perfect and sometimes things can go wrong. You understand that our Services are provided \u201cas is,\u201d with all faults and without any kind of warranty (express or implied), except for the warranties provided with respect to Products in Section 6 below. TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE EXPRESSLY DISCLAIMING ANY AND ALL WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES OR CONDITIONS IMPLIED BY A COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE, WITH RESPECT TO OUR SERVICES, EXCEPT FOR THE WARRANTIES OR CONDITIONS PROVIDED WITH RESPECT TO PRODUCTS IN SECTION 6 BELOW. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.<\/strong> We do not guarantee that:\n<ol>\n<li>the Services will be secure or available at any particular time or location \u2013 Printful shall not be liable for any delays, interruptions or loss of data in connection with the use of our Site and Services. Printful shall strive to ensure that the Services are carried out in other locations in case it is not possible to carry them out at the location the Services were initially intended to be performed at.<\/li>\n<li>any errors for which Printful is responsible will be corrected;<\/li>\n<li>the Services will always be free of viruses or other harmful materials; or<\/li>\n<li>the results of using the Services will meet your expectations. You use the Services solely at your own risk.<\/li>\n<\/ol>\n<\/li>\n<li>LIABILITY LIMITS.<\/strong> TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PRINTFUL NOR ANY OTHER PRINTFUL PARTY SHALL BE LIABLE TO YOU OR YOUR CUSTOMERS FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES OR THIS AGREEMENT, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND\/OR YOUR CUSTOMER.\u00a0 THE LIABILITY OF THE PRINTFUL PARTIES WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE SERVICE THAT YOU HAVE PURCHASED OR USED THROUGH THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, CONSEQUENTIAL OR CERTAIN OTHER DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.\u00a0<\/strong><\/li>\n<\/ol>\n<h3>6. Limited Warranty on Products<\/h3>\nSummary:<\/strong> Please read this section very carefully\u2014it covers our obligations and responsibilities for Printful services. If you have an issue with your order, you may be eligible for a replacement product or refund, so reach out to us as soon as possible.<\/p>\nDoes not apply to Users residing in the European Economic Area or the United Kingdom (see Section 7).<\/em><\/p>\n<ol>\n<li>Limited Warranty<\/strong>.\u00a0 We warrant that, at the time of delivery of a Product to a User or the Merchant\u2019s Customer, the Product will not be materially defective or damaged (the \u201cLimited Warranty\u201d). Customers residing in Brazil have the right to cancel and return their order within 7 days, for any reason.<\/li>\n<li>Who May Use This Warranty?<\/strong>\u00a0 Printful extends the Limited Warranty only to Users and Merchants.\u00a0 All Limited Warranty coverage terminates if the User or the Merchant\u2019s Customer sells or otherwise transfers a Product.<\/li>\n<li>What Does This Warranty Not Cover?<\/strong>\u00a0 This Limited Warranty does not cover any damage to or defect in a Product caused by any of the following: (a) you or third parties; (b) any improper handling (including during shipping), use or storage of the Product; (c) any failure to follow any Product instructions; (d) any modifications to the Product; (e) any unauthorized repair to the Product; or (f) any external causes such as accidents, fire, flood, \u201cacts of God\u201d or other actions or events beyond our reasonable control; or (g) any costs or expenses related to the loss of use of the Product or any other costs or expenses not covered by this Limited Warranty.\u00a0 This Limited Warranty does not cover any items supplied by third parties, size exchanges or buyer\u2019s remorse.\u00a0\u00a0<\/li>\n<\/ol>\nFinally, as noted elsewhere in this Agreement, we unfortunately cannot guarantee that the colors and details in our website images are 100% accurate representations of a Product, and sizes might in some cases be approximate.\u00a0 Accordingly, this Limited Warranty does not cover such matters.\u00a0\u00a0<\/p>\n<ol>\n<li>What Is The Period Of Coverage?<\/strong>\u00a0 This limited warranty starts on the date of the delivery of the Product to the User or the Merchant\u2019s Customer and lasts for thirty (30) days (the \u201cWarranty Period\u201d). For the avoidance of doubt, Printful acknowledges that according to some jurisdictions the User may be entitled to a longer Warranty Period.<\/li>\n<li>What Are Your Remedies Under This Warranty?<\/strong>\u00a0 With respect to any materially defective or damaged Product, we will, in our sole discretion, either: (a) replace such Product (or the defective or damaged part of the Product) free of charge, or (b) refund the purchase price paid to us by the User or the Merchant along with the shipping fees corresponding to the defective or damaged Products.\u00a0<\/li>\n<li>How Do You Obtain Warranty Service?<\/strong>\u00a0 Promptly following delivery of a Product, you or your Customer (if you are a Merchant) will inspect the Product.\u00a0 If a Product is materially defective (including any error by Printful in printing) or damaged upon receipt, or if you received the wrong Product, then in order to be eligible for service under this Limited Warranty, you must submit a claim within the Warranty Period in compliance with our <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>.\u00a0 If you are a Merchant, your Customer should contact you regarding any defective or damaged Product and with respect to any delivery of the wrong Product.\u00a0 \u00a0<\/li>\n<li>LIMITATION OF LIABILITY.<\/strong>\u00a0 THE REMEDIES DESCRIBED IN THIS SECTION 6 ARE YOUR SOLE AND EXCLUSIVE REMEDIES (AND OUR ENTIRE LIABILITY) FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY FOR A DEFECTIVE OR DAMAGED PRODUCT SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT RECEIVED BY US FOR THE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES, TO THE FULLEST EXTENT PERMITTED BY LAW, BE LIABLE FOR ANY LOST PROFITS OR REVENUES, DIMINUTION IN VALUE, OR FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, EXEMPLARY, ENHANCED OR PUNITIVE DAMAGES OR LOSSES ARISING OUT OF OUR PRODUCTS, REGARDLESS OF (I) WHETHER ANY OF THE FOREGOING DAMAGES WERE FORESEEABLE, (II) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF INCURRING ANY OF THE FOREGOING DAMAGES, (III) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (IV) ANY SPECIFIC CIRCUMSTANCES OF YOU AND\/OR YOUR CUSTOMER.\u00a0 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM JURISDICTION TO JURISDICTION. WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES OR CONDITIONS WITH RESPECT TO OUR PRODUCTS, INCLUDING WITHOUT LIMITATION THE WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE WARRANTY PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION\u00a0<\/strong>LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.<\/li>\n<\/ol>\n<h3>7. Your rights in the case of lack of conformity<\/strong><\/h3>\nSummary:<\/strong> If you reside in the European Economic Area or the United Kingdom, this is where you'll find information on what you can do if there's an issue with your order.<\/p>\nIf you are a User residing in the European Economic Area or the United Kingdom, the legal guarantees established by Directive 1999\/44\/EC on consumer sales and guarantees<\/em> or similar consumer contracts regulations apply to the sale of our products. Consequently, you have the right, free of charge, to get the products repaired (or replaced) within the limits provided by the law, or, in case of failure of one of the remedies above to have an appropriate reduction in the price of the products, or the contract cancelled. Delivery costs for returning the product to be repaired or replaced under this clause shall be borne by Printful, as well as any costs related to the delivery to you of the repaired or replaced product.<\/p>\nIf the Products we supply to you are: (1) made to your specification and are clearly personalized with your designs; or (2) sealed for health protection or hygiene reasons, or both, you do not,\u00a0 have the right to cancel your order or change your mind as set out in our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a>. For Products lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.\u00a0 All such claims are subject to Printful investigation and sole discretion. Printful cannot <\/span>guarantee<\/span> delivery to P.O. boxes.<\/span><\/p>\n<h3>12. Description of products<\/h3>\nSummary:<\/strong> We strive towards making our product development process the best we can, yet we can't guarantee that the product representations on our website will be 100% accurate or that the manufacturing stage won't result in damages. To speed up fulfillment, we also offer you product alternatives in case any of your products are out of stock.<\/p>\nWhile many component parts of our Products are standard, all Products available for purchase are described on their specific page on our Site. We always try to represent each design as accurately as possible via photography and copy points provided by designers, artists or photographers.<\/p>\nWe have a policy of continuous Product development so we can provide you with what we consider the best design combined with best performance, and thus reserve the right to amend the specifications of Products, their price, packaging, and any Service associated at any time, without prior notice. Before ordering, we invite you to have a close look at the Product description and design.<\/p>\nWe use our best efforts to provide you with the best images and descriptions, but unfortunately cannot guarantee that colors and details in website images are 100% accurate representations of the product, and sizes might in some cases be approximate.<\/p>\nSometimes during the manufacturing process Products can be damaged.\u00a0 Obviously we won\u2019t knowingly ship damaged items to you (your Customers), but these damaged items can still be used for charitable purposes. Printful reserves the right to donate all damaged items with full or partial designs to charity and you hereby waive your right to collect royalties or other fees regarding damaged Products that are donated.<\/p>\nIf a Product the Merchant has ordered goes out of stock and the Merchant has not opted-out of Product alternatives in store settings, the Product might be substituted at Printful's own discretion and without any express notification with the most appropriate Product alternative in the order to avoid fulfillment delays, unless we can't find a comparable replacement, in which case the Merchant still need to wait for the original Product to be restocked. If the Product alternative costs more than the original Product being substituted, Printful will charge the price Merchant has paid for the order of the Product. For Product alternatives that cost less than the original Product, we'll refund you the difference. If you wish to opt-out of alternative Products, you can change it in the store settings. Unless the Merchant has opted-out of Product alternatives in the store settings, Merchant is solely responsible for informing Merchant\u2019s Customers about the Product being substituted with a Product alternative.<\/strong><\/p>\n<h3>13. Purchase of products<\/h3>\nSummary:<\/strong> To make sure your orders arrive as quickly as possible, please make sure you submit the correct order details at checkout. Printful doesn't take responsibility for missed deliveries due to typos in the delivery information.<\/p>\nYour order is purchase of a Product for which you have paid the applicable fee and\/or other charges that we have accepted and received. Any Products in the same order which we have not accepted do not form part of that contract.\u00a0 We may choose not to accept any orders in our sole discretion.<\/p>\nOrders are placed and received exclusively via the Site. Before ordering from us, it is your responsibility to check and determine full ability to receive the Products. Correct name of the recipient, delivery address and postal code\/zip code, up-to-date telephone number, and email address are absolutely necessary to ensure successful delivery of Products.<\/p>\nAll information asked on the checkout page must be filled in precisely and accurately. Printful will not be responsible for missed delivery because of a wrong or misspelled recipient name or surname, delivery address or an inappropriate phone number. Should you like to ask for a change in the delivery address, phone number, or any other special requirements, please contact Printful.<\/p>\nWe reserve the right to place your order on hold due to print file issues, security concerns, if we need to confirm your address, or in case of other issues. In case your order will be placed on hold, we will give you 30 days to resolve the issue. If you will not resolve the issue or cancel your order within 30 days, we will cancel the order. In case your order is cancelled, we will only make a refund if work on your order has not started yet.<\/p>\n<h3>14. Delivery<\/h3>\nSummary:<\/strong> While we may provide delivery estimates, we can't provide guaranteed delivery dates. Once Printful receives payment for your order (including delivery fees), we fulfill the order and pass it onto the carrier. This is also the moment where you or your customer legally become the owner of the products.<\/p>\nWe deliver to most places in the world. You shall cover delivery costs. Delivery prices are additional to the Product\u2019s price and may vary depending on delivery location and\/or sort of Products, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Flat rate delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.<\/p>\nWe do not guarantee door-to-door delivery. Final delivery is handled by third-party shipping carriers, and the method of delivery may vary depending on the carrier and the destination. Orders may be delivered to local post offices, parcel lockers, or other designated pickup points, depending on the practices of the carrier and regional logistics infrastructure. Printful is not responsible for the specific delivery method once the shipment is transferred to the carrier.<\/p>\nSome Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Average time for delivery may be shown on the Site. It is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.<\/p>\nOwnership of the Products will only pass to you\/Customer after we receive full payment of all sums due in respect of the Products, including delivery charges and taxes, and deliver the Products to the carrier.\u00a0<\/p>\nWe make no guarantees with respect to any collaboration we undertake with you, including any collaboration with respect to Services, Products (including new Products) or any integration with a vendor platform.<\/p>\n<h3>15. Release<\/h3>\nSummary:<\/strong> You can\u2019t sue us for anything that we have disclaimed or obtained your release from under this Agreement.<\/p>\nTo the fullest extent permitted by law you release us and all other Printful Parties from any and all claims and demands, as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses incurred or suffered by any Printful Party, of every kind and nature, known and unknown, relating to or arising out of any right, claim, or matter (a) which is disclaimed by Printful (or for which Printful provides no guarantees) under this Agreement, or (b) for which Printful is otherwise indemnified or released by you under this Agreement.<\/p>\n<h3>16. Indemnity<\/h3>\nSummary:<\/strong> Printful is not responsible for any damages and liabilities you incur if you break the law, violate these terms or any rights of third parties and it results in legal action (this also includes misrepresentations made by you and any product liability claims).<\/p>\nTo the fullest extent permitted by law you will defend, indemnify, and hold Printful and the other Printful Parties harmless from any claim or demand made by any third party (including, but not limited to, your Customer), as well as any and all damages, losses, liabilities, judgments, costs, reasonable attorneys' fees, and other expenses of every kind and nature, known and unknown, incurred or suffered by the Printful Parties, relating to or arising out of (a) your breach of this Agreement, (b) your use (or misuse) of our Services, (c) your Content, (d) the infringement by your Content or your account of someone else\u2019s intellectual property or other rights, (d) your violation of any law or the rights of a third party, or (e) if you are a Merchant, any claims related to products or items sold by you through our Services, including claims for misrepresentations by you to your Customers and claims for physical injury or property damage by any of your products or items that are warehoused for you by Printful.\u00a0 We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.<\/p>\n<h3>17. Governing Law<\/h3>\nSummary:<\/strong> If any dispute arises between us we'll apply the laws of the State of North Carolina to resolve it\u2014unless you as a consumer reside in the European Economic Area, Switzerland, or the United Kingdom in which case we'll follow the laws of the Republic of Latvia.<\/p>\nThis Agreement, and all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, are governed by the laws of the State of North Carolina, without regard to its conflict of laws rules. These laws will apply no matter where in the world you live or are located but if you are a User living in the European Economic Area, Switzerland, or the United Kingdom the laws of the Republic of Latvia will apply to any dispute arising out of or relating to this Agreement. Notwithstanding the aforementioned, nothing in this Agreement, including the aforementioned choice of law provision, affects your rights as an User living in the European Economic Area or Switzerland to rely on any mandatory provisions of the law of the country in which you are resident.<\/p>\nFor Users in the European Union and the United Kingdom: Alternatively, you can <a title=\"European Consumer Centres Network - ECC Net\" href=https://www.printful.com/"https:////ec.europa.eu//info//live-work-travel-eu//consumer-rights-and-complaints//resolve-your-consumer-complaint//european-consumer-centres-network-ecc-net_en/" target=\"_blank\" rel=\"noopener\">contact the consumer center in your country<\/a> or you can decide to access the platform for alternative extra-judicial resolution of disputes <a title=\"European Commission\" href=https://www.printful.com/"https:////ec.europa.eu//consumers//odr//main//index.cfm?event=main.home.chooseLanguage\%22 target=\"_blank\" rel=\"noopener\">provided by the European Commission<\/a>.<\/p>\n<h3>18. ARBITRATION AND JURY TRIAL WAIVER<\/strong><\/h3>\nSummary:<\/strong> Any legal dispute involving our services (except for situations defined below) will be resolved by arbitration according to the rules in this Section. By using our services, you waive any rights to a jury trial or class actions.<\/p>\n\u201cDisputes\u201d means all disputes and claims arising out of or in connection with this Agreement or its subject matter or formation including non-contractual disputes and claims, excluding only claims under the Limited Warranty and claims brought by Users living in the European Economic Area, Switzerland, or Users in the United Kingdom against Printful in European Economic Area or in the courts of England and Wales. All Disputes shall be finally settled by final and binding arbitration, using the English language, administered by the American Arbitration Association (the \u201cAAA\u201d) under its Commercial Arbitration Rules (\u201cCommercial Rules\u201d) in effect at that time. The Rules are deemed to be incorporated by reference into this Agreement. As of the date of this Agreement you can find them <a href=https://www.printful.com/"https:////www.adr.org//sites//default//files//Commercial Rules.pdf/">here or by calling the AAA at 1\u2013800\u2013778\u20137879. The Federal Arbitration Act applies to this Agreement.\u00a0 The arbitration shall be administered by the AAA and shall be conducted by a sole arbitrator selected in accordance with the Commercial Rules unless otherwise mutually agreed by the parties.\u00a0 Unless Printful and you agree otherwise, any arbitration hearings will take place in Charlotte, North Carolina, except that, for Users, any arbitration hearings will take place in the county of your residence.\u00a0 Judgment on any arbitration award may be entered and enforced by any court that has jurisdiction to do so. Any arbitration will take place on an individual basis and neither the arbitrator nor AAA are empowered to conduct a class arbitration, class action or to resolve claims of more than a single claimant in anything other than a single proceeding, unless both parties consent. You and Printful acknowledge that AAA may conclude that the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution may be more appropriate in certain cases. You and Printful agree to abide by the decision of the AAA as to the applicable rules in cases where a party may assert that the Commercial Rules are not appropriate.\u00a0<\/p>\nTO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND PRINTFUL KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO A TRIAL BY JURY OF ANY AND ALL DISPUTES (AS DEFINED ABOVE).\u00a0 THIS JURY TRIAL WAIVER IS INTENTIONALLY MADE AS YOU AND PRINTFUL WOULD PREFER TO RESOLVE ALL DISPUTES (AS DEFINED ABOVE) AS PROVIDED BY THIS SECTION 18. THIS JURY TRIAL WAIVER IS A MATERIAL INDUCEMENT TO ENTERING INTO THIS AGREEMENT. FURTHERMORE, YOU AND PRINTFUL KNOWINGLY, VOLUNTARILY, IRREVOCABLY AND ABSOLUTELY WAIVE ALL RIGHTS TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION OR OTHER FORM OF JOINT DISPUTE RESOLUTION WITH OTHER PARTIES.\u00a0<\/strong><\/p>\nNotwithstanding the foregoing, you may instead assert your claim in any Dispute in \u201csmall claims\u201d court if you provide us with written notice of your intention to do so before any claim is submitted to arbitration and provided that (a) your claim qualifies, (b) your claim remains in such court, and (c) your claim remains on an individual, non-representative, and non-class basis.<\/p>\nAlso, notwithstanding the foregoing, each party shall have the right to bring an action in a court of proper jurisdiction for injunctive or other equitable or conservatory relief, pending a final decision by the arbitrator.\u00a0<\/p>\nYou and Printful shall each bear 50% of all fees and expenses of the AAA and the arbitrator except as otherwise provided by the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).\u00a0 The arbitrator may award such fees and expenses of the AAA and the arbitrator as well as other expenses and reasonable attorneys\u2019 fees to a prevailing party consistent with the provisions of the Commercial Rules (or, if applicable, the Consumer Arbitration Rules or the Rules for the International Centre for Dispute Resolution).<\/p>\n<h3>19. Privacy and Personal Data Processing<\/strong><\/h3>\nSummary:<\/strong> Printful's Privacy Policy is an important part of our Terms of Service that explains how your information is used when you use our services. Please read it very carefully.<\/p>\nPrintful collects your personal data to provide our Services. We are committed to protecting your personal data and privacy and our <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a> details and explains how we are processing Site visitor and User personal information. By accepting this Agreement, you are also accepting and acknowledging our Privacy Policy.<\/p>\nIf you are a Merchant and provide us with your customers' personal data, our <a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms<\/a>, which are incorporated in this Agreement by reference, apply.<\/p>\n<h3>20. General<\/h3>\nSummary:<\/strong> Using our services doesn't make you an agent, partner or employee of Printful. We're not responsible for any violations of these terms if it's out of our control. If you have any questions about our Terms of Service, feel free to contact us at <a href=https://www.printful.com/fr/policies/\"mailto:support@printful.com\">support@printful.com./n
No agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement.<\/p>\nPrintful will not be liable or responsible to you, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in Printful\u2019s performance under this Agreement when such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, such as any fire; flood; earthquake; governmental action; war, invasion or hostilities; national emergency; explosion; terrorist threat or act; riot or other civil unrest; insurrection; epidemic; lockout, strike or other labor dispute (whether or not relating to our workforce); inability or delay in obtaining supplies; telecommunication breakdown; or power outage.<\/p>\nYou represent that you have all necessary permits to grant us with Customer\u2019s personal data to fulfill this Agreement. To ensure full customer support and a higher quality of service, Printful can sign in to customers\/users accounts as a customer according to Printful's Privacy Policy.<\/p>\nIf any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to you. Headings are for reference purposes only and do not limit the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this Agreement.<\/p>\nPrintful at its own discretion reserves the right to transfer or assign this Agreement or any right or obligation under this Agreement at any time, including the right to engage third party manufacturing services to perform any Services. If you are a User in the European Economic Area or the United Kingdom and such transfer or assignment may reduce your guarantees under this Agreement, then Printful will ask for your permission beforehand.<\/p>\nIf you have any questions about this Agreement, please email us at support@printful.com.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2024-02-14 19:42:30","updatedAt":"2024-02-15 06:55:13"},{"id":17,"title":"List of Sub-Processors","subtitle":"An overview of third-party data processors engaged by Printful","slug":"policies\/sub-processors","langSlug":"\/policies\/sub-processors","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":5,"position":1,"contextId":"605c725289104e776549bdf4c16d3a37","relevantPolicies":null,"text":"List of sub-processorsIn order for us to provide our merchants with our Services, we work with Third Party Service Providers also referred to as Data Sub-processors. We only share merchant\u2019s end-user personal data with Sub-processors that comply with applicable data protection laws and have concluded necessary agreements. The following list provides information about the identity, services provided and location for each Data Sub-processor.","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-09 12:58:17","updatedAt":"2021-09-10 09:05:22"},{"id":25,"title":"Creative Services Terms","subtitle":"What you need to know if you use our design, photography, or video services","slug":"policies\/creative-services","langSlug":"\/policies\/creative-services","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":3,"position":1,"contextId":"e6a7e79999c48f107eae04b8e496f3a0","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>Creative Services Terms of Service<\/h2>\nLast updated on February 3, 2023<\/em><\/p>\nThe following terms and conditions (the \u201cAgreement\u201d) govern all use of Printful's creative services, such as (but not limited to), creating print-ready files, adjusting files, color matching existing print files, redesigning existing logos, creating new graphics, performing photo or video shoots and processing the resulting visual files, as well as doing other artistic work (the \u201cService\u201d) offered on the printful.com website (the \"Site\"). The result of the Service is a design, photo, or video material in a digital file format (the \u201cFile\u201d). The Service is owned and operated by Printful, Inc. (\u201cPrintful\u201d or \u201cour\u201d).\u00a0<\/p>\nThe Service is offered subject to your (the \u201cUser\u201d or \u201cyou\u201d) acceptance without modification of all of the terms and conditions contained herein. We also have policies and procedures including, without limitation, our <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/a>, <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a> and others available at <a href=https://www.printful.com/"https:////www.printful.com//policies/" target=\"_blank\" rel=\"noopener\">https:\/\/www.printful.com\/policies<\/a>. Those policies contain additional terms and conditions, which apply to the Services and are a part of this Agreement. YOUR USE OF THE SITE CONSTITUTES YOUR ACCEPTANCE TO BE BOUND BY THIS AGREEMENT. If you don't comply with this Agreement, don't use the Service.<\/p>\n<h3>1. General provisions of the Service<\/h3>\n1.1. Printful and the User agree on providing and using the Service according to the terms and provisions based on the interests and specifications of each User individually. Interests and specifications may relate to (but are not limited to) the format of the File, the difficulty of the Service and timing, and the resulting fees and costs applicable to the Service.<\/p>\n1.2. To use the Service, the User should provide Printful with a description of their needs and reference images and\/or sketches of the intended photo, video material, or design according to which Printful should create the File. The description or visual references of the intended photo, video material or design can't contain discriminatory, abusive, disruptive, etc. content or content that infringes third party rights (see our <a href=https://www.printful.com/"https:////www.printful.com//policies//content-guidelines/" target=\"_blank\" rel=\"noopener\">Acceptable Content Guidelines<\/a>). The User agrees to use images or other materials not created or owned by the User for inspiration only and to inform Printful about such use accordingly. Printful will use reasonable efforts to create the File according to the description, visual appearance, style, notion and\/or feel of the reference images or other materials provided to Printful.\u00a0<\/p>\n1.3. In case the Service is aimed to provide the User with a graphic design, Printful undertakes to create a design draft that will be submitted to the User for a review. The User can ask Printful to make minor improvements or changes in the design draft submitted. Printful will use reasonable efforts to consider or attempt to make those improvements or changes, and as a result of the Service, will deliver the File.\u00a0<\/p>\n1.4. In case the Service is aimed at providing the User with a photo of the product with User created and\/or licensed content printed on it (\u201cproduct samples\u201d), the User can ask for the manufacturing of product samples. The User will be charged for the product samples according to the prices available on the Site at the moment of ordering product samples. Product samples will be discarded or donated to charity at Printful\u2019s discretion after a period of one month when the File is delivered to the User. The User can ask for the product samples after the Service is carried out if the User pays for the costs of shipping the product samples to the location indicated by the User. You hereby agree to waive your right to collect royalties or other fees regarding the product samples that are donated or discarded.<\/p>\n1.5. The File and its intellectual property rights belong to the User except for the Files that are not based on the User's interests and specifications (e.g. photo or video of manufacturing blank items, etc.).<\/p>\n1.6. The User agrees to provide Printful access to their account, if such access is required to fulfill the User's request.<\/p>\n<h3>2. Terms of payment and refunds<\/h3>\nPayment for the Service is based on the specifications and interests of each User individually and is subject to change if the specifications or interests are altered. In some cases, when the creation of a photo or video material is requested by the User, the payment can consist of a fee for the Service itself, and of product samples used in order to provide the Service. If not stated otherwise, all payments to Printful shall be in U.S. Dollars.<\/p>\nUnless Printful and the User agree otherwise, Printful should carry out the Service when the User has accepted the payment request in their Printful account, and the charge for the service has been successful. The User shall be responsible for paying all sales taxes, VAT, GST, and other taxes and duties associated with the Service (if and as applicable).<\/p>\nIf the User has ordered a Service and Printful has begun working on it, no refunds will be given except for when there has been a miscommunication from Printful's side regarding the visual outcome of the Service. In this case, the funds should be returned to the User's Printful Wallet or according to the original payment method used.<\/p>\nIn case there is a possible defect or Printful believes that by continuing the provision of a Service, there might be an infringement of third party rights, in particular, intellectual property rights' infringement, Printful reserves the right to put the provision of a Service requested by the User on hold for up to 30 days. If, within 30 days, the User does not resolve the issue or reach an agreement with Printful on how the Service could be continued, Printful will cancel the Service ordered by the User and reserves the right to make a full or partial refund, depending on the progress with the Service provided.<\/p>\n<h3>3. Intellectual property rights<\/h3>\nThe User is responsible for submitting copyright-free and original materials, reference images or description. You acknowledge and understand that you will carry full liability in the case that materials, reference images, or description of a design provided by You infringe the rights of a third party.<\/p>\nThe File created by Printful through the Service and delivered to the User shall be deemed to be a \u201cwork made for hire\u201d explicitly ordered or commissioned by the User within the meaning of copyright laws of the U.S. or any similar or analogous law or statute of any other jurisdiction, and the User shall be deemed to be the sole and exclusive author of the File for all purposes and shall own all right, title, and interest in and to the File. The only exception to this provision is the ownership of the Files that are not based on the User's interests and specifications (e.g. photo or video of manufacturing blank items) <\/span>or that contain third-party copyrighted works (e.g. background sound)<\/span>; and f<\/span>or such Files, Printful grants you a revocable, limited, royalty-free license for an indefinite period of time to use, process and customize the Files in order to promote the sale of the User's products manufactured by Printful.<\/span><\/p>\nIf the File can't be deemed to be a \u201cwork made for hire\u201d within the meaning of copyright laws of the U.S. or any similar or analogous law or statute of any other jurisdiction as described above, it will be considered that the File and its exclusive rights have been transferred by this Agreement into the ownership of the User without performing separate legal actions.<\/p>\n<h3>4. Delivery of designs and Files<\/h3>\nIn case the Service is aimed at providing the User with a graphic design, Printful submits the draft design to the User to review. The User has the right to ask Printful to make minor improvements or changes as agreed in the individual specification of the Service in the submitted design draft before the File is finally delivered to the User. Printful will use reasonable efforts to consider or attempt to make the improvements or changes requested by the User, and as a result of the Service will deliver the File. The User owns the right to complain about design draft received in the format of the File and Printful shall undertake making the necessary changes and\/or improvements, depending on the revision count agreed beforehand between the User and Printful.<\/p>\nAny improvements or changes that are requested and require additional effort and work from Printful such as (but not limited to) changing the idea or appearance of the design, adding additional elements not communicated to Printful before starting the Service, making more improvements or changes than agreed beforehand, etc. will result in additional costs to the User. Such additional costs amount to 20% of the Service costs.\u00a0<\/p>\nPrintful will bear all associated costs if there is a need to improve or change the File due to the Service not being carried out properly from Printful's side. The User's only remedy in such cases is an improved or changed File.<\/p>\nAll Files made as a result of the Service should be uploaded to the User\u2019s print file library by default in the agreed format. For certain types of Service, for e.g. photography and\/or video, the delivery of Files could be passed through cloud-based file sharing links.<\/p>\n<h3>5. Dates<\/h3>\nPrintful provides the File to the User no later than on the date agreed after the User has made the payment, unless Printful lacks information regarding the specifications or performance of the Service or finds a possible defect in the description or visual references or indications of third party rights infringement.\u00a0<\/p>\nIn case of a possible defect or Printful believes that by continuing the Service there might be an infringement of third party rights, in particular intellectual property rights' infringement, the Service is put on hold and Printful agrees with the User how the Service should be continued.<\/p>\nIn case the User doesn't respond to Printful about necessary improvements within a three-month period from the date when the design draft has been submitted for the User to review, it's considered that the Service has been accepted by the User and Printful should provide the User with the File it has, regardless whether the User had confirmed it or not.<\/p>\nPrintful should preserve the File for one year starting the day it has been provided to the User.<\/p>\n<h3>6. Indemnity<\/h3>\nThe User indemnifies and holds Printful harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the User's breach of this Agreement, use (or misuse) of the Service or violation of any law or the rights of a third party.<\/p>\n<h3>7. Law and jurisdiction<\/h3>\nIf a dispute arises between the User and Printful, the User is encouraged to first contact Printful directly to seek a resolution. Printful will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.\u00a0<\/p>\nAny dispute or claim arising out of or in connection with this Agreement or its formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of the State of North Carolina.<\/p>\n<h3>8. Modifications<\/h3>\nPrintful reserves the right, at its discretion, to modify this Agreement at any time. The User shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Service by the User following such notification constitutes the User's acceptance of the changes in the terms and conditions.<\/p>\n<h3>9. General<\/h3>\nNo agency, partnership, joint venture, employee-employer, franchiser-franchisee relationship, etc. is intended or created by this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. In our sole discretion, we may assign this Agreement upon notice to the User. Headings are for reference purposes only and do not limit the scope or extent of such section. Printful's failure to act with respect to a breach by the User or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/af\/af5e6cdd74f4bd56bfba4982a4f4acc2","createdAt":"2021-09-10 09:27:27","updatedAt":"2021-09-10 13:17:43"},{"id":28,"title":"Brand Ambassador Terms of Service","subtitle":"Your obligations if you applied for a Brand Ambassador program","slug":"policies\/brand-ambassador","langSlug":"\/policies\/brand-ambassador","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":4,"position":1,"contextId":"b4febb3be1de79ef9f13bc805eae292d","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>Brand Ambassador Terms of Service<\/h2>\nLast updated on May 31, 2022<\/em><\/p>\nThe following terms and conditions (the \"Agreement\") set out the legally binding terms of your participation in the Printful Brand Ambassador program (the \"Program\"). The Program is owned and operated and Printful Brand Ambassadors are selected by Printful, Inc. (\"Printful\").<\/p>\nBy completing the application process and participating in the Program, you (\u201cyou\u201d or the \u201cBrand Ambassador\u201d) agree to the terms and conditions contained herein, our <a href=https://www.printful.com/"//policies//terms-of-service/">Terms of Service<\/a> and all other operating rules, policies and procedures that may be published occasionally on the printful.com website (the \"Site\") by Printful. If you do not agree to or understand this Agreement, do not apply to or participate in the Program.<\/p>\n<h3>1. Brand Ambassador Agreement<\/h3>\nYou certify to Printful that if you are an individual (i.e., not a company) you are at least 18 years of age. If you are a legal entity, you certify that you are an officer of the company or you are otherwise authorized to act on behalf of the company. You also certify that you are legally permitted to use the Program and that you take full responsibility for the selection and use of the Program. This Agreement is void where prohibited by law, and the right to access the Program is revoked in such jurisdictions. You understand and agree that the arrangement is not deemed to create an employment, partnership, or joint venture between Printful and any Brand Ambassador. As a Brand Ambassador you are expected to act with honesty, comply with Federal Trade Commission (\u201cFTC\u201d) guidelines and adhere to all applicable laws.<\/p>\nBy participating in the Program you also agree that you are not the target of trade, financial, and economic sanctions, and that you do not appear on a sanctions-related list, including lists maintained by the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (\u201cOFAC\u201d), the U.S. Department of State, the U.S. Department of Commerce, the European Union, or Her Majesty\u2019s Treasury of the United Kingdom. You agree that you will not promote Printful in and\/or to the customers from countries or territories that are the target of comprehensive embargoes or sanctions or parties on the sanctions-related lists referenced above.<\/p>\n<h3>2. Requirements<\/h3>\nThere are 3 basic requirements for participating in Printful's Brand Ambassador Program.<\/p>\n<ol>\n<li>A Brand Ambassador must be over the age of 18 to participate.<\/li>\n<li>Brand Ambassadors must have at least 5,000 followers on their active public Instagram account with the majority of the audience being 25 to 35 years old. Printful reserves the right, at its discretion, to make exceptions from the aforementioned criteria for followers.<\/li>\n<li>In addition to the terms and conditions of this Agreement, Brand Ambassadors must also act in compliance with all Printful guidelines (e.g. Content Guidelines) and <a href=https://www.printful.com/"//policies//terms-of-service/">Terms of Service<\/a>.<\/li>\n<\/ol>\n<h3>3. Application process & account<\/h3>\nIn order to enjoy the benefits of the Program, you must fill out the application form available at our <a href=https://www.printful.com/"//brand-ambassador/">Brand Ambassador landing page<\/a>, submit the form and be selected by Printful to become a Brand Ambassador. After you have submitted the form, Printful will review your application and decide whether you will be accepted as Printful's Brand Ambassador. If you have been approved to the Program, you become a Brand Ambassador. The Brand Ambassador must register on the Site (including by filling out all required personal information - your full name, email, and Instagram name) and create their own Printful store. The Brand Ambassador may opt out of marketing and promotional emails unless agreed upon otherwise.<\/p>\n<h3>4. Benefits<\/h3>\nThe Program offers multiple benefits to Brand Ambassadors in exchange for the content, hereinafter \u201cContent\u201d, (information, images, pictures, data, text, photographs, graphics, messages, or other materials). Brand Ambassadors create the Content with a product or products Printful has sent to the Brand Ambassador as a part of the Program.<\/p>\nPrintful reserves the right to decide on and inform what, how often, and how many benefits the Brand Ambassador will receive while participating in the Program. Benefits are offered to Brand Ambassadors during the Program in exchange for a product promotion on the social media accounts of the Brand Ambassadors. Printful reserves the right to unilaterally change, as well as increase or limit the benefits Brand Ambassadors receive, and Printful taking into account commercially reasonable attempts will inform the Brand Ambassadors about the benefits they will receive. Benefits may include:<\/p>\n<ul>\n<li>Free products<\/strong> with designs submitted by the Brand Ambassador or sample graphics chosen from Printful's design maker.<\/li>\n<li>Exclusive biweekly or monthly product bundles<\/strong> including latest and most popular Printful products.<\/li>\n<li>20% discount<\/strong> applied to the Brand Ambassador's account for all Brand Ambassador's purchases.<\/li>\n<li>Access to all Beta tests<\/strong> for products recently added to Printful's product catalog, giving the Brand Ambassador a chance to order products before they are available to the public.<\/li>\n<\/ul>\nThe fulfillment and shipping expenses of the free products and product bundles for Brand Ambassadors are covered by Printful. The Brand Ambassador may need to pay the relevant taxes & duties in his or her jurisdiction.<\/p>\n<h3>5. Brand Ambassador's duties<\/h3>\nOnce the Brand Ambassador has received Printful products as a part of the Program, the Brand Ambassador must prepare at least 2 promotional Instagram posts and 2 Instagram stories for all benefits and\/or products received from Printful in the respective parcel for publishing on the Brand Ambassador's Instagram page. The Brand Ambassador's Instagram account must be the one that was approved by Printful for the Program.<\/p>\nThe Brand Ambassador must create the Content, including but not limited to the promotional Instagram posts and Instagram stories, by following Printful visual guidelines:<\/p>\n<ul>\n<li>Take bright images with colorful accents to achieve tonal similarities to pictures posted on the Printful Instagram account (@printful).<\/li>\n<li>Focus on plain images and styling with no busy backgrounds.<\/li>\n<li>Shoot in daytime lighting conditions while avoiding taking pictures in direct sunlight.<\/li>\n<\/ul>\nIf the Brand Ambassador uses any Printful trademarks (including word or graphic elements) it must be done in compliance with Printful's Terms of Service and he or she must include a statement attributing that trademark to Printful. The Printful logo cannot be altered or changed.<\/p>\nAfter posting the initial promotional Instagram posts and Instagram stories, Printful will mutually agree with the Brand Ambassador on the Content Brand Ambassador must prepare for further participation in the Program. Brand Ambassadors must follow all the instructions or requests from Printful before any new product is sent to the Brand Ambassador. All communication regarding the aforementioned takes place via Printful email: <a href=https://www.printful.com/fr/policies/\"mailto:ambassadors@printful.com\">ambassadors@printful.com./n
Brand Ambassadors must share monthly results for the Content created and posted during the Program. A monthly report should be sent to <a href=https://www.printful.com/fr/policies/\"mailto:ambassadors@printful.com\">ambassadors@printful.com not later than the last business day of the month. The report form template will be sent to the Brand Ambassador once he or she will be approved to the Program.<\/p>\nUpon notice from Printful, you must immediately remove all references to Printful, including its name, logo, trademark, service mark, or any other identifying material.<\/p>\nThe Brand Ambassador is solely responsible for the activity that occurs on the Brand Ambassador's account, and the Brand Ambassador must keep its account password secure. The Brand Ambassador must notify Printful immediately of any breach of security or unauthorized use of its account. Although Printful will not be liable for the Brand Ambassador's losses caused by any unauthorized use of its account, the Brand Ambassador may be liable for the losses of Printful or others due to such unauthorized use described above.<\/p>\n<h3>6. Content and restrictions<\/h3>\nContent that you post, submit, upload, display, sell or use using our Program and services is your Content for which you are solely responsible. You confirm that you have all necessary rights to the Content and that you\u2019re not infringing or violating any third party\u2019s rights by posting it or using it.<\/p>\nPrintful expects the Content created by the Brand Ambassador to be a truthful and creative representation of Printful products that, depending on the purpose of the Content, educates followers and\/or increases their curiosity about Printful. Printful is respectful of the Brand Ambassador's creative freedom to create Content in a way that inspires the Brand Ambassador's audience.<\/p>\nBy participating in the Program and creating the Content, the Brand Ambassador agrees that Printful can use the Content on the Site, social media accounts, blog or in its marketing activities, and grants a worldwide, royalty-free, perpetual, non-exclusive right and license to copy, distribute, and display the Content in any media including posting in an online gallery, publication(s), and various marketing materials, with right to use, copy, modify, edit, and create derivative works therefrom. The Brand Ambassador also agrees to execute documents confirming such right and license at Printful\u2019s reasonable request.<\/p>\nExcept to the extent permitted by applicable law, the Brand Ambassador shall not (i) use any illegal method of advertising to promote the Printful products, and the Brand Ambassador shall be solely liable for any such unauthorized communications; (ii) display the Content in any way that in Printful's discretion disparages or creates a derogatory or negative image of Printful; (iii) make any false or misleading representations relating to Printful, or engage in any other practices that could harm the reputation of Printful; or (iv) display any Content in a manner that contains or promotes (a) illegal activities or (b) Content that is misleading, violent, deceptive, or violates any third-party intellectual property, privacy or other rights of any kind. The Brand Ambassador is solely responsible for following all federal, state and local laws, regulations and rules regarding advertising claims, including but not limited to the FTC\u2019s Disclosure Guidelines.<\/p>\n<h3>7. Term & Termination<\/h3>\nThis Agreement is effective at the time your application is, at the sole discretion of Printful, accepted by Printful and you are notified of such acceptance either in writing or electronically. Either party may terminate this Agreement at any time with or without cause. Upon the termination of this Agreement for any reason, all rights or licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove all links to the Site, and all Printful trademarks and logos, other marks and all other materials provided in connection with the Program.<\/p>\nPrintful reserves the right to delete unconfirmed accounts or accounts that have been inactive for extended periods of time. By violating any applicable law or this Agreement, the Agreement will be terminated immediately and the Brand Ambassador understands and agrees that any and all benefits assigned and received can be immediately recalled or forfeit and that the Brand Ambassador's account will be immediately terminated.<\/p>\n<h3>8. General<\/h3>\nNo agency, partnership, joint venture, employee-employer, franchisor-franchisee relationship, etc. is intended or created by this Agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.<\/p>\nIf a dispute arises between you and Printful, we strongly encourage you to first contact us directly to seek a resolution. The Agreement is governed and any dispute or claim arising out of or in connection with it is settled in accordance with the procedure set forth in Printful <a href=https://www.printful.com/"//policies//terms-of-service/">Terms of Service<\/a>.<\/p>\nIn our sole discretion, we reserve the right to change, modify, suspend, assign or discontinue this Agreement and Program at any time, including the availability of any feature or content. Printful may also impose limits on certain features or restrict Brand Ambassador's access to parts or all of the Program without notice or liability. The Brand Ambassador shall be responsible for reviewing and becoming familiar with any such modifications. Use of the Program by the Brand Ambassador following such modifications constitutes the Brand Ambassador's acceptance of the terms and conditions of changes as modified.<\/p>\nHeadings are for reference purposes only and do not limit the scope or extent of the respective section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee that we will take action against all breaches of this Agreement. The Brand Ambassador waives any applicable rights to require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent not prohibited under applicable law.<\/p>\nWe make no express or implied warranties or representations with respect to the Program or this Agreement or any products or services sold by Printful. In addition, we make no representation that the operation of the Site will be uninterrupted or error-free and we will not be liable for the consequences of any interruptions or errors.<\/p>\nYou understand that the Site and policies are created and operated to abide by all such rules and regulations and you agree to defend, indemnify and hold Printful harmless from any of your violations of laws and regulation, including but not limited to, intellectual property rights, customers' privacy rights, etc.<\/p>\nThis Agreement shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/ab\/ab01f79cebadf84c92625f20d67584a9","createdAt":"2021-09-10 09:28:23","updatedAt":"2021-09-10 13:18:56"},{"id":33,"title":"Modern Slavery Act Statement","subtitle":"Printful\u2019s statement on ensuring ethical and fair-labor practices within our own operations","slug":"policies\/modern-slavery-act-statement","langSlug":"\/policies\/modern-slavery-act-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":1,"contextId":"81fec1e1054abe6435d4c2fb5d86001f","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"<h2>Modern Slavery Act Statement<\/h2>\nLast updated on June 28, 2024<\/span><\/em><\/p>\nAccording to the Modern Slavery Act 2015, commercial organizations that carry out all or part of their business in the United Kingdom are required to publish a transparency statement informing consumers about the efforts to eradicate slavery and human trafficking.<\/span><\/p>\nPrintful is committed to ensuring ethical and fair labor practices across its operations and seeks and expects the same from its suppliers.<\/span><\/p>\nThe structure of our organization, business, and supply chain<\/strong><\/p>\nPrintful is an on-demand order fulfillment and dropshipping company with teams working in North America and Europe, as well as partners in North America, Europe, Japan, Australia, China, and Brazil. We also contract a wide variety of suppliers located in the US, the EU, and other countries and regions to provide us with the materials for our production.<\/span><\/p>\nPrintful is a member of <\/span><a href=https://www.printful.com/"https:////www.sedex.com///">
Please note that your choices made via the cookie banner will only apply to the specific browser or device from which you access the webpage.\u00a0<\/p>\n\u00a0<\/p>\nE. Legal Privacy Rights<\/span>.\u00a0<\/p>\nYou may have additional legal privacy rights under certain applicable laws, for more information about your rights under these respective laws, please see the following sections where applicable:\u00a0<\/p>\n<ul>\n<li>\nAdditional Disclosures for European Residents\u00a0<\/span><\/p>\n<\/li>\n<li>\nAdditional Disclosures for Canadian Residents\u00a0<\/span><\/p>\n<\/li>\n<li>\nAdditional Disclosures for California Residents\u00a0<\/span><\/p>\n<\/li>\n<li>\nAdditional Disclosures for U.S. State Privacy Law Residents<\/span><\/p>\n<\/li>\n<\/ul>\nFor more information about how to exercise applicable legal rights, please see the section titled How to Exercise Your Legal Rights Under Privacy Laws<\/span> below.<\/p>\n<h3>10. Additional Disclosure for European Residents\u00a0<\/h3>\nIf you are a User or data subject related to a Merchant located in the European Economic Area or the United Kingdom, you have certain rights with respect to your personal data in accordance with Data Protection Laws in the European Union and United Kingdom (collectively the \u201cGDPR<\/strong>\u201d). If you are a User or data subject located in Germany, you have certain rights under both the GDPR and the Federal Data Protection Act (\u201cBDSG\u201d). Under BDSG, residents are afforded certain rights about the Personal Information (as such capitalized term is defined under BDSG) we have collected about them, which we have described in more detail below.<\/p>\nA. Roles<\/span><\/p>\nGDPR distinguishes between organizations that process personal data for their own purposes (known as \u201ccontrollers\u201d) and organizations that process personal data on behalf of other organizations (known as \u201cprocessors\u201d). As described in the Section entitled \u201cBackground<\/span>\u201d above, we may either be a controller or a processor depending on the circumstances.\u00a0<\/p>\nUs as a Controller:<\/span> We are the data \u201ccontroller\u201d when we process information directly from Users to provide our Services such as a User that used the specific Services.\u00a0<\/p>\nUs as a Processor<\/span>: We are a processor where we act on a Merchant\u2019s behalf to fulfill an order with regard to the Merchant\u2019s customer. Where we act as a processor we process information in accordance with our Data Processing Terms (according to the Terms of Service) on behalf of our customers.<\/p>\nB. Lawful Basis<\/span><\/p>\nThe GDPR requires a \u201clawful basis\u201d for processing personal data. Our lawful bases include where: (i) you have given consent to the processing for one or more specific purposes, either to us or to our service providers, partners, or customers; (ii) processing is necessary for the performance of a contract with you; (iii) processing is necessary for compliance with a legal obligation; or (iv) processing is necessary for the purposes of the legitimate interests pursued by us or a third party, provided that your interests and fundamental rights and freedoms do not override our interests.<\/p>\nC. Data Transfers<\/span><\/p>\nAll the information you provide may be transferred or accessed by our parent company in the United States and our affiliate companies and subsidiaries in other countries, such as Latvia, Poland, Spain, and the UK and our Service Providers (as described above) for the provision of our Services as described in this Privacy Policy.\u00a0<\/p>\nWhen we transfer your information globally, we take necessary measures to ensure appropriate protection of your information, including, as applicable, entering into the European Commission\u2019s Model clauses for the transfer of personal data to third countries (i.e., the standard contractual clauses) and any equivalent clauses issued by the relevant competent authority of the UK.\u00a0<\/p>\nD. Your Data Subject Rights<\/span> \u00a0<\/p>\nIf you are a data subject you have the right to (with certain limitations):\u00a0<\/p>\n<ul>\n<li>\naccess, rectify, or erase any personal data we process about you;\u00a0<\/p>\n<\/li>\n<li>\ndata portability, meaning the ability to receive your personal data in a structured, commonly used machine-readable format and ability to transfer such data another third party of your choice;\u00a0<\/p>\n<\/li>\n<li>\nrestrict or object to our processing of personal data we process about you; and\u00a0<\/p>\n<\/li>\n<li>\nwhere applicable, withdraw your consent at any time for any data processing.\u00a0<\/p>\n<\/li>\n<\/ul>\nFor more information about how to exercise applicable legal rights, please see the section titled How to Exercise Your Legal Rights Under Privacy Laws<\/span> below.<\/p>\nE. GDPR Complaints<\/span><\/p>\nIf you have a complaint about our use of your personal data or response to your requests regarding your personal data, please see the section entitled \u201cComplaints<\/span>\u201d below.\u00a0<\/p>\nThe contact information of our European Representative and Data Protection Officer is detailed in the Section \u201cContact Information<\/span>\u201d below.<\/p>\n<h3>11. Additional Disclosures for Canadian Residents\u00a0<\/h3>\nIf you are a User or data subject located in Canada, you have certain rights under the Personal Information Protection and Electronic Documents Act (\u201cPIPEDA\u201d).<\/p>\nWe are an \u201cOrganization\u201d under PIPEDA, since we may collect information from you.\u00a0<\/p>\nYour Data Subject Rights\u00a0\u00a0<\/p>\nIf you are a data subject according to PIPEDA, subject to certain conditions you have the right to:\u00a0<\/p>\n<ul>\n<li>\naccess, rectify, modify, or erase any personal data we process about you; and<\/p>\n<\/li>\n<li>\nwhere applicable, withdraw your consent at any time for any data processing.\u00a0<\/p>\n<\/li>\n<\/ul>\nWhen we collect information from you, you may inform us if you do not wish to be contacted for marketing\/market research purposes in accordance with Canadian Anti-Spam Legislation. If you do not want to receive promotional information from us or our representatives, please use the unsubscribe option in your user account or the email you received, or email us to the address in Section \u201dContact Information<\/span>\u201d below to update your personal contact preferences.<\/p>\nFor more information about how to exercise applicable legal rights, please see the section \u2018How to Exercise Your Legal Rights Under Privacy Laws\u2019 below.<\/p>\n<h3>12. Additional Disclosures for California Residents\u00a0<\/h3>\nAll terms and phrases used under this section have the same meaning as those phrases are defined under the California Consumer Privacy Act and its implementing regulations, as amended (collectively, the \u201cCCPA\u201d).<\/p>\n\u00a0<\/p>\nIf you are a California resident, the processing of certain personal information about you may be subject to the CCPA.\u00a0<\/p>\nA. Notice at Collection<\/span><\/p>\nTo learn more about the categories of personal information we collect about California residents, please see Information Collected About Users and Merchants<\/span> above.\u00a0<\/p>\nFor more information about how we use those categories of personal information, please see How We Use Your Data<\/span> above.\u00a0<\/p>\nFor more information about how we collect categories of personal information, please see How We Collect Your Data<\/span> above and our Cookie Policy that can be accessed via the cookie banner (click \u201c<a href=https://www.printful.com/"https:////printify.com//privacy-policy//#\">Your privacy choices<\/a>\u201d at the page footer).\u00a0<\/p>\nTo learn more about how we disclose categories of personal information, and the categories of third parties with whom we disclose such information, please see Categories of Personal Information Disclosed and Categories of Recipients<\/span> below.\u00a0<\/p>\nTo learn more about how long we keep your information, please see Retention Periods<\/span> above.\u00a0<\/p>\nB. Categories of Personal Information Disclosed and Categories of Recipients<\/span><\/p>\nThe following disclosure describes the categories of information that we disclose to the categories of recipients of such disclosure. For more information about the third parties we disclose information to, please see Sharing Personal Data With Third Parties<\/span> above.<\/p>\n<ul>\n<li>\nService Providers<\/strong>. The type of data we share depends on the type of service provider. The below summary details the types of service providers and related information shared:\u00a0\u00a0<\/p>\n<ul>\n<li>\nHosting and Online Services<\/strong>. We may disclose Identifiers, Device And Unique Identifiers, and Geolocation Data<\/span>.\u00a0<\/p>\n<\/li>\n<li>\nManufacturing Services<\/strong>. We may disclose Identifiers, Device And Unique Identifiers, and Geolocation Data<\/span>.\u00a0<\/p>\n<\/li>\n<li>\nEmail Service Providers<\/strong>. We may disclose Identifiers, Device And Unique Identifiers, and Geolocation Data<\/span>.<\/p>\n<\/li>\n<li>\nPayment Processors<\/strong>. We may disclose Identifiers, Device And Unique Identifiers, and Payment Information<\/span>.<\/p>\n<\/li>\n<li>\nAnalytic and Digital Marketing Providers<\/strong>. We may disclose Device And Unique Identifiers and Geolocation Data<\/span>.\u00a0<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>\nLegal Advisors, Legal Process, and Protection<\/strong>. Any collected information identified in Information Collected About Users and Merchants<\/span> that is reasonably required to be disclosed and does not violate any legal or contractual obligation may be disclosed in accordance with such request and\/or requirement.<\/p>\n<\/li>\n<li>\nAffiliates<\/strong>. We may disclose any of the information identified in Information Collected About Users and Merchants<\/span> with our Affiliates so where it is necessary for the legitimate interest including our appropriate business purposes and our Affiliates in accordance with Data Protection Laws.<\/p>\n<\/li>\n<li>\nBusiness Customers (i.e., Merchants)<\/strong>. We may disclose Identifiers<\/span> and Commercial Information<\/span>.\u00a0<\/p>\n<\/li>\n<li>\nIn a Business Transfer<\/strong>. We may disclose any of the information identified in Information Collected About Users and Merchants<\/span> in connection with a business transfer where it is necessary for the legitimate interest including our appropriate business purposes and our Affiliates.<\/p>\n<\/li>\n<li>\nFacilitating Requests<\/strong>. We may disclose or make appropriate information identified in Information Collected About Users and Merchants<\/span> to facilitate your requests reasonably in accordance with the CCPA. With respect to social networking requests, categories of information shared are Identifiers, Device And Unique Identifiers<\/span>, Geolocation Data<\/span>, and any applicable Content<\/span> associated with the request.\u00a0<\/p>\n<\/li>\n<\/ul>\nC. Your Legal Rights Under the CCPA<\/span>\u00a0<\/p>\nWhere the CCPA applies, this section provides additional privacy disclosures and informs you of key additional rights as a California resident. We will never discriminate against you for exercising your rights, including providing a different level or quality of services or denying goods or services to you when you exercise your rights under the CCPA.<\/p>\n<ul>\n<li>\nRight to Know Request<\/strong>. Under the CCPA, California residents have a right to request information about our collection, use, and disclosure of your personal information over the prior twelve (12) months, and ask that we provide you free of charge with the following information:<\/p>\n<\/li>\n<\/ul>\n1. the categories of personal information about you that we collected;<\/p>\n2. the categories of sources from which the personal information was collected;<\/p>\n3. the purpose for collecting personal information about you;<\/p>\n4. the categories of third parties to whom we disclosed personal information about you and the categories of personal information that was disclosed (if applicable) and the purpose for disclosing the personal information about you; and<\/p>\n5. the specific pieces of personal information we collected about you.<\/p>\nYou may make a verifiable consumer request to know your personal information twice per twelve (12) month period.<\/p>\n<ul>\n<li>\nRight to Access<\/strong>. You have a right to access the personal information that we collected from you in accordance with the applicable law.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nRight to Delete Request<\/strong>. Under the CCPA, you also have a right to request that we delete personal information, subject to certain exceptions.<\/p>\n<\/li>\n<li>\nRight To Correct<\/strong>. Under the CCPA, you have the right to ask us to correct, or make available a means to correct, the personal information we have collected about you, subject to certain exceptions.<\/p>\n<\/li>\n<li>\nRight to Opt-Out of the Sale or Sharing of Personal Information<\/strong>.<\/p>\n<ul>\n<li>\nRight to Opt-Out of the Sale or Sharing of Personal Information<\/strong>. You may request that we not sell your Personal Information. Please note, however, that CCPA defines \u201csale\u201d very broadly, and includes \u201cselling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a California consumer\u2019s Personal Information by the business to another business or third party for monetary or other valuable consideration.\u201d We use services that help deliver interest-based ads to you and may transfer Personal Information to business partners for their use. We may also make available Personal Information to Merchants relating to your commercial information. These practices are considered a \u201csale\u201d under the CCPA. To a certain extent you may also opt-out of the sales relating to browser based data sales by opting-out of using a universal opt-out preference signal, such as the Global Privacy Control (GPC), on your browser which will be effective in jurisdictions where recognition of GPC signal is mandatory. In all other jurisdictions universal opt out signals such as GPC will not be considered.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li>\nRight to opt-out of Automated Decision-making Technology<\/strong>. You may opt out of certain automated decision-making processes, subject to legal limitations and exceptions.\u00a0<\/p>\n<\/li>\n<\/ul>\nThese rights may be limited in some circumstances. For more information about how to exercise your legal rights and limitations that may apply, please see How to Exercise Your Legal Rights Under Privacy Laws<\/span> below.<\/p>\nD. Notice of Disclosure for a Business Purpose<\/span><\/p>\nTo learn more about the categories of personal information we have disclosed for a business purpose, and the categories of third parties with whom we\u2019ve disclosed such information, please see How Do We Disclose Your Information? above. E. Notice of Sale<\/span><\/p>\nWe sell your personal information through the use of certain third party advertising partners, as well as when we provide your personal information to Merchants. We do not share your personal information. We also don\u2019t knowingly sell or share the personal information of any California resident who is 16 years or younger.<\/p>\nF. Notice of Use of Sensitive Personal Information<\/span><\/p>\nWe do not use California resident sensitive personal information for any purpose other than is permissible under the CCPA. Specifically, we do not use sensitive personal information of California residents to derive characteristics about California residents.<\/p>\nF. Notice about Automated Decision-making Technology<\/span><\/p>\nWe may use automated decision-making technologies, including algorithms, to support fraud prevention, security monitoring and analytics. These processes do not produce legal or similarly significant effects for you. You may request information about our use of automated decision-making technologies and, where applicable, to opt out of certain automated decision-making processes, subject to statutory limitations and exceptions.\u00a0<\/p>\nG. Notice of Financial Incentives<\/span><\/p>\nWe offer our User and Merchants certain discount opportunities that may be considered a \u201cfinancial incentive\u201d or \u201cbona fide loyalty program\u201d under applicable Data Protection Laws (the \u201cProgram\u201d). Such a Program may include discounts or coupons provided when you sign up to receive such discounts or coupons, which typically requires you to provide your name and contact information (such as email address), or participation in a survey. We consider the value of your personal information to be related to the value of the discounted products or services, or other benefits that you obtain or that are provided in connection with the Program, less the expense we incur offering such opportunity.<\/p>\nYou may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules. Please review any applicable terms and conditions provided in connection with such Program.<\/p>\nG. Contact Information<\/span><\/p>\nFor California resident relevant contact information, please see Section \u201cContact Information<\/span>\u201d below.<\/p>\n<h3>13. Additional Disclosures for Heightened U.S. Privacy Law State Residents<\/h3>\nUnder certain Heightened U.S. state Privacy Laws\u00a0 applicable residents are afforded specific rights regarding the data we have collected about them. This notice describes how we collect, use, and share your Personal Data in our capacity as a \u201cController\u201d under such respective Heightened U.S. Privacy Law, and the rights that you have with respect to your Personal Data, including sensitive personal data. For purposes of this section, \u201cPersonal Data\u201d and \u201csensitive data\u201d have the meanings given in the respective Heightened U.S. Privacy Law and do not include information excluded from such respective Heightened U.S. Privacy Law\u2019s s respective Heightened U.S. Privacy Law general, personal data is information reasonably linkable to an identifiable person.<\/p>\nA. Notice of Collection<\/span><\/p>\nTo learn more about the categories of personal information we collect about you and how we use it, please see Information Collected About Users and Merchants<\/span> and How We Use Your Data<\/span> above. To learn more about the categories of third parties with whom we may share your personal information, please see How We Share Personal Data With Third Parties<\/span> above.<\/p>\nIn addition, we may collect and\/or use additional types of information after providing notice to you and obtaining your consent to the extent such notice and consent is required by Heightened U.S. Privacy Laws.<\/p>\nB. Your Rights Under Heightened U.S. Privacy Laws<\/span><\/p>\nIf you are a resident of a state with a Heightened U.S. Data Privacy Law, the processing of certain personal information about you may be subject to the respective Heightened U.S. Data Privacy Law. Where the Heightened U.S. Data Privacy Law applies, this section provides additional privacy disclosures and informs you of key additional rights as a resident of such a state. We will never discriminate against you for exercising your rights, including providing a different level or quality of services or denying goods or services to you when you exercise your rights under a Heightened U.S. Data Privacy Law.\u00a0<\/p>\n<ul>\n<li>\nRight to Access Information\/Correct Inaccurate Personal Data<\/strong>. You have the right to request access to Personal Data collected about you and information regarding the purposes for which we collect it, and the third parties and service providers with whom we share it. Additionally, you have the right to correct inaccurate or incomplete Personal Data. You may submit such a request as described below. If you live in Oregon or Minnesota, you also have a right to request a list of the specific third parties to which we\u2019ve disclosed your personal data.<\/p>\n<\/li>\n<li>\nRight to Deletion of Personal Data<\/strong>. You have the right to request in certain circumstances that we delete any Personal Data that we have collected directly from you. You may submit such a request as described below. We may have a reason under the law why we do not have to comply with your request, or why we may comply in a more limited way than you anticipated. If we do, we will explain that to you in our response.<\/p>\n<\/li>\n<li>\nRight To Correct<\/strong>. You have the right to ask us to correct, or make available a means to correct, the personal information we have collected about you, subject to certain exceptions.\u00a0<\/p>\n<\/li>\n<li>\nRight to Opt-Out of Sale of Personal Data to Third Parties<\/strong>. You have the right to opt out of any sale of your Personal Data by us to third parties.\u00a0\u00a0\u00a0<\/p>\n<\/li>\n<li>\nRight to Portability<\/strong>. You have the right to request a copy of the Personal Data that you previously provided to us as a Controller in a portable format. Our collection, use, disclosure, and sale of Personal Data are described in our Privacy Policy.\u00a0\u00a0<\/p>\n<\/li>\n<li>\nRight to Opt-In to Processing of Sensitive Data<\/strong>. Before we collect and process sensitive personal information, we will obtain your opt-in consent as required under applicable law.\u00a0<\/p>\n<\/li>\n<li>\nRight to Opt-Out of Targeted Advertising<\/strong>. You have the right to opt-out of Targeted Advertising based on your Personal Data obtained from your activities over time and across websites or applications.<\/p>\n<\/li>\n<li>\nRight to Opt-Out of Profiling<\/strong>. You have the right to opt-out of having your Personal Data processed for the purpose of profiling in the furtherance of decisions that produce legal or similarly significant effects concerning you.<\/p>\n<\/li>\n<li>\nRight to Appeal<\/strong>. If we decline to take action on any request that you submit in connection with the rights described in the above sections, you may ask that we reconsider our response by sending an email to the address in Section \u201dContact Information\u201d<\/span>. You must ask us to reconsider our decision within 45 days after we send you our decision.\u00a0<\/p>\n<\/li>\n<\/ul>\nThese rights may be limited in some circumstances. For more information about how to exercise your legal rights and limitations that may apply, please see How to Exercise Your Legal Rights Under Privacy Laws<\/span> below.<\/p>\nC. Nevada Opt-Out Rights<\/span><\/p>\nIf you are a Nevada resident, you have the right to submit a request directing us not to make any sale of your personal information - please send an email to us with \u201cNevada Opt-Out of Sale\u201d in the subject line and in the body of your message.\u00a0<\/p>\n<h3>14. How to Exercise Your Legal Rights Under Privacy Laws<\/h3>\nIf you are an applicable resident to whom the Data Protection Laws apply to, you may contact us to exercise your rights in accordance with the below procedures:<\/p>\nA. Verification Requirements<\/span><\/p>\nFor certain requests, we may require specific information from you to help us verify your identity and process your request. Depending on your request, we will ask for information such as your name, address, phone number and account number (to the extent available) used in connection with your account or applicable purchases, and may ask for government-issued ID, or date of birth. If we are unable to verify your identity, we may deny your requests to know or delete.<\/p>\nB. Requests to Know, Access and Delete Information<\/span><\/p>\nIf the Data Protection Laws apply to you, you may exercise your right to know, access or delete information through any of the following means:<\/p>\n<ul>\n<li>\nAccount Settings:<\/strong> As provided in the Your Choices in Connection with Our Services<\/span> above, you can access the majority of your personal information through your account within the Services by logging in to your account.<\/p>\n<\/li>\n<li>\nOnline form: <\/strong>You may make a request by completing this form<\/p>\n<\/li>\n<li>\nEmail Us: <\/strong>You may make a request by emailing us at the address in Section \u201dContact Information<\/span>\u201d\u00a0<\/p>\n<\/li>\n<\/ul>\nC. Correction Requests<\/span><\/p>\nYou can correct information related to your account through the following means:<\/p>\n<ul>\n<li>\nAccount Settings: <\/strong>As provided in Your Choices in Connection with Our Services<\/span> above, you can access the majority of your personal information through your account within the Services by logging in to your account.<\/p>\n<\/li>\n<li>\nEmail Us:<\/strong> You may make a request by emailing us at the address in Section \u201dContact Information<\/span>\u201d\u00a0<\/p>\n<\/li>\n<\/ul>\nD. Right to Opt-Out of Sale, Profiling, and Context-Based Behavioral Advertising<\/span><\/p>\nYou may opt-out of the sale of personal information or data by completing this form to opt-out of the sale of personal information or by sending an e-mail to the address in Section \u201dContact Information\u201d.<\/p>\nIf you believe that we are forwarding personal information to a third party and it is using it in a manner that exceeds such third party\u2019s processing on our behalf as a service provider or processor (as those terms are understood under applicable law), please contact us at the address in Section \u201dContact Information\u201d so that we may look into the matter further.<\/p>\nE. Right to Portability<\/span><\/p>\nIf you wish to receive your personal data in a machine-readable format, please contact us at the address in Section \u201dContact Information<\/span>\u201d. We may provide you instructions on how to access your own information and download it yourself, or otherwise will work with you to provide you your personal data in accordance with applicable Data Protection Law.\u00a0<\/p>\nIf applicable Data Protection Law does not provide you with the right of portability, we may deny your request.\u00a0<\/p>\nF. Authorized Agents<\/span><\/p>\nResidents of California, Colorado, and Connecticut may designate an authorized agent to submit a request on your behalf to access or delete your personal information. Use of an authorized agent must comply with the CCPA and Heightened U.S. Privacy Law as applicable, including that you must provide the authorized agent written and signed permission to submit such a request. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf. We will still have to verify your identity directly with us in accordance with the applicable law.<\/p>\nG. Responding to Requests as a Controller or Covered Business<\/span><\/p>\nOnce we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly within the timer period allowed under the applicable law. We aim to fulfill all verified requests within 45 days pursuant to the CCPA and most Heightened U.S. Privacy Laws, unless required to respond sooner. For example, if you live in Europe, we aim to respond within 30 days as required by law. If necessary, extensions as allowed under applicable law (generally for an additional 45 days) may be required and will be accompanied by an explanation for the delay.\u00a0<\/p>\nPlease note that we may charge a reasonable fee for multiple requests in the same 12-month period, as permitted by applicable law.<\/p>\nH. Responding to Requests as a Processor or Service Provider<\/span><\/p>\nIf your personal data has been processed by us on behalf of a Merchant and you wish to exercise any rights you have with such personal data, please inquire with such Merchant directly.<\/p>\n<h3>15. Links to Third-Party Sites<\/h3>\nOur Services may contain links to other websites or services. Please note that these links are provided for your own convenience and information, and the websites and services may operate independently from us and have their own privacy policy notices, which we strongly suggest you review.\u00a0<\/p>\n<h3>16. Privacy Policy Changes<\/h3>\nAny changes we make to this Privacy Policy in the future will be posted on this page. The date the Privacy Policy was last revised is identified at the top of the page. Therefore, we encourage you to check this page frequently from time to time.<\/p>\n<h3>17. Complaints<\/h3>\nIf you are a User that has directly used our Services and believe that we have unlawfully processed your personal data, you have the right to submit a complaint to the contact information provided below, or to your respective data protection supervisory authority. We would, however, appreciate the opportunity to address your concerns before you approach a data protection regulator, and would welcome you directing an inquiry first to us.<\/p>\nIf you are a customer of a Merchant, please direct your concern to the relevant Merchant in the first instance.<\/p>\n<h3>18. Contact Information<\/h3>\nIf you wish to exercise your rights, submit complaints or appeals or have any questions about your personal data, your rights, or this Privacy Policy, please contact us by email at privacy@printful.com, or by using the contact details below:<\/p><\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/bb\/bbc00b8b4274e27e5c874902889d094a","createdAt":"2024-02-14 13:44:46","updatedAt":"2024-02-14 13:50:47"},{"id":8,"title":"DMCA notification form","subtitle":"Easy way how you can report any possible content violations","slug":"policies\/dmca","langSlug":"\/policies\/dmca","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":2,"contextId":"5ba489801912e4e1613fe3f72e7e9314","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601","createdAt":"2021-09-09 12:58:16","updatedAt":"2021-09-10 09:03:51"},{"id":70,"title":"Referral Program Terms of Service","subtitle":"What to remember if you participate in our Referral program","slug":"policies\/referral","langSlug":"\/policies\/referral","isNew":0,"isHidden":0,"isUpdated":1,"isDownloadable":1,"categoryId":4,"position":2,"contextId":"db5cea098116ecccea3053c4b63de151","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"Last updated on July 1, 2024<\/em><\/p>\nPrintful's Referral program (the \u201cProgram\u201d) allows its users (the \u201cUser\u201d) to earn coupons which can be applied<\/span> toward qualifying purchases of<\/span> Printful products and services. Coupons can be earned<\/span> by referring other people to become new customers of Printful. The following terms and conditions (the \"Agreement\") set out the legally binding terms of The User's participation in the Program. The Program is owned and operated by Printful, Inc. and its affiliates and\/or subsidiaries (\"Printful\"). The Program is subject to the User's acceptance without modification of any of the terms and conditions contained herein and all other operating rules, policies, and procedures that may be published occasionally on the printful.com website (the \"Site\") by Printful including, without limitation, Terms of Service, Shipping, Pricing, Return Policy, Privacy Policy, and others - each of which is incorporated into this Agreement by reference and can be found on <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies/">Terms of Service<\/a> located on the Site are expressly incorporated into this Agreement by reference.\u00a0 With limited exception, this Agreement will be governed by and construed and interpreted in accordance with the internal laws of the State of North Carolina.\u00a0 This Agreement shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.<\/span><\/p>\n<h3>9. DISPUTE RESOLUTION, ARBITRATION, AND JURY AND CLASS ACTION WAIVERS<\/strong><\/h3>\nThe dispute resolution provisions of the <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">TERMS OF SERVICE<\/strong><\/a> REQUIRES THAT ALL DISPUTES, INCLUDING DISPUTES ARISING FROM OR RELATING TO THE AGREEMENT, BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS, EXCEPT AS OTHERWISE PROVIDED BY SECTION 18. IF YOUR COUNTRY OF RESIDENCE IS IN THE EUROPEAN ECONOMIC AREA THIS APPLIES TO ANY ACTION YOU MAY WANT TO BRING AGAINST PRINTFUL IN THE UNITED STATES.<\/strong><\/p>\nThe\u00a0Subscriptions are offered subject to your acceptance without modification of all of the terms and conditions of the Agreement. We also have other policies and procedures including, without limitation, our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">support@printful.com./n
Employment/n
We notify employees, potential hires, and the public that accommodations can be made during recruitment and hiring. When requested, Printful accommodates people with disabilities during the recruitment, selection, and hiring processes, and when people are hired.<\/p>\nWe notify staff that support is available for those with disabilities. We are committed to developing individual employee accommodation plans and return-to-work policies for employees who have been absent due to a disability.<\/p>\nWhere needed, we can also provide customized emergency information to help an employee with a disability during an emergency.<\/p>\nPrintful ensures that the accessibility needs of employees with disabilities are taken into account in using performance management, career development, and redeployment processes. We endeavor to incorporate these objectives\u00a0 into policies and make them available to all employees and managers.<\/p>\nPrintful reviews its practices and policies at least yearly to ensure they are current.\u00a0<\/p>\nTraining<\/strong><\/p>\nPrintful is committed to training staff on Ontario\u2019s accessibility laws and aspects of the Ontario Human Rights Code that relate to persons with disabilities. \u00a0This includes accessibility training relative to our employees\u2019 specific roles. We keep record of the training provided, and will work to ensure that the training is organized and centralized.\u00a0\u00a0<\/p>\nSpace Accessibility<\/strong><\/p>\nDue to the unique nature of Printful\u2019s business, our facilities are not open to the general public. However, we are still committed to ensuring that our spaces are accessible. Our facilities comply with AODA requirements and applicable building codes.\u00a0<\/p>\nPrintful has adapted pertinent spaces to ensure that they are as inclusive and accessible as possible, and will continue to do so as the need arises. In all cases, Printful will abide by applicable accessibility laws and strive to implement procedures to prevent service disruptions to the accessible parts of our spaces.<\/p>\nContact Us<\/strong><\/p>\nWe welcome your feedback on accessibility. If you have any questions, suggestions or encounter any difficulty using our site, please contact <a href=https://www.printful.com/fr/policies/\"mailto:support@printful.com\">support@printful.com./u00a0","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//a6//a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a%22,%22createdAt%22:%222024-02-14 13:18:40","updatedAt":"2024-02-14 13:18:58"},{"id":74,"title":"Quick Stores Terms of Service","subtitle":"What you need to know if you use Quick Stores functionality","slug":"policies\/quick-stores","langSlug":"\/policies\/quick-stores","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":3,"position":3,"contextId":"5a9d1ee909b42d4424c51195ba78ab89","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2"],"text":"Last updated on August 5, 2024.<\/span><\/em><\/p>\nThe following terms and conditions (the \u201cQuick Stores Terms\u201d), together with our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a>. <\/strong>In the event of any conflict between the terms and conditions of these Quick Stores Terms and the terms and conditions contained in the Terms of Service, the terms and conditions set forth in these Quick Stores Terms shall control with respect to the use of the Platform.<\/span><\/p>\nSECTION 18 OF OUR <\/strong><a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">TERMS OF SERVICE<\/strong><\/a> REQUIRES THAT EXCEPT AS OTHERWISE PROVIDED THEREIN, ALL DISPUTES, INCLUDING DISPUTES ARISING FROM OR RELATING TO THE AGREEMENT SHALL BE RESOLVED BY ARBITRATION ON AN INDIVIDUAL BASIS, RATHER THAN BY JURY TRIAL OR CLASS ACTIONS.<\/strong><\/p>\nThe Platform is made available subject to your acceptance without modification of all of the terms and conditions of the Agreement. We also have other policies and procedures including, without limitation, our <\/span><a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Printful Intellectual Property Policy<\/a><\/strong><\/p>\nWe are revising Section H2 \u201cResponse to Printful Removing Your Content\u201d so that it reflects various ways merchants may submit an appeal (subject to technical availability) for removed content.<\/p>\n<h2>Policy updates on October 1, 2025<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Printful Terms of Service <\/a><\/strong><\/p>\nWe made general policy updates for consistency, readability, and specific updates as outlined below:\u00a0<\/p>\n<ul>\n<li>\nWe are revising Section 3 \u201cContent\u201d so that going forward it contains general expectation regarding responsibility for the content merchants should follow, while specific requirements and guidelines for intellectual property (IP) related aspects will be covered under Intellectual Property policy.<\/p>\n<\/li>\n<li>\nFor any other prohibited content we have provided additional clarification in Section 3.H that aligns with general guidelines we previously had in our Acceptable Content Guidelines.<\/p>\n<\/li>\n<\/ul>\n<a href=https://www.printful.com/"//policies//intellectual-property-policy/">Printful Intellectual Property Policy<\/a><\/strong><\/p>\n<ul>\n<li>\nWe are replacing the existing Acceptable Content Guidelines with the new Intellectual Property policy where you will find more details on IP-related obligations, how merchants can report any alleged infringements of their IP rights, as well as what happens when we encounter repeat infringers.<\/p>\n<\/li>\n<li>\nWith the launch of the Intellectual Property Policy we are also introducing the IP registry - a free and collaborative way to protect IP on Printful.<\/p>\n<\/li>\n<li>\nGoing forward if you place any new orders or create any new products you essentially agree to be bound by the Intellectual Property Policy.<\/p>\n<\/li>\n<\/ul>\n<h2>Policy updates on January 15, 2025<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//membership-subscription-terms-of-service/" target=\"_blank\" rel=\"noopener\">Printful Subscription Terms of Service<\/a><\/strong><\/p>\nWe made general policy updates for consistency and readability and specific updates as outlined below:\u00a0<\/p>\n<ul>\n<li>\nWe updated the name of the Policy from \u2018Printful Membership Subscription Terms of Service\u2019 to \u2018Printful Subscription Terms of Service\u2019. The Policy was updated throughout to reflect the name change.\u00a0<\/p>\n<\/li>\n<li>\nWe updated the section reference to the applicable dispute resolution clause in Printful\u2019s main Terms of Service.\u00a0<\/p>\n<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/" target=\"_blank\" rel=\"noopener\">Affiliate Program Terms of Service<\/a><\/strong><\/p>\nWe made specific updates as outlined below:\u00a0<\/p>\n<ul>\n<li>\nWe updated Section 2 (Registration & Account), Section 5 (Commissions) and Section 6 (Payment) to reflect a change in the name of membership subscriptions. The term \u2018membership\u2019 was removed.\u00a0\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>Policy updates on December 6, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/strong><\/p>\nWe made general policy updates for consistency and readability and specific updates as outlined below:\u00a0<\/p>\n<ul>\n<li>We updated 4. How We Use Your Data: Marketing and Advertising, <\/strong>We explained how your contact information will be used if you Opt - into receiving marketing, advertising, and promotional communications by SMS.<\/li>\n<\/ul>\n<h2>Policy updates on September 20, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms<\/a><\/p>\nWe made general policy updates for consistency and readability and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We updated Schedule 1: Technical and Organizational Security Measures,<\/strong> to elaborate on action taken in response to system vulnerabilities. They will be documented and acknowledged within 24 hours in conjunction with other remedial measures.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Policy updates on July 1, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//referral/" target=\"_blank\" rel=\"noopener\">Referral Program Terms of Service<\/a><\/strong><\/p>\nWe made general policy updates for consistency, readability, and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We modified the overall terms to eliminate User points and perks from the Program. Users will now be issued coupons for qualifying referrals.\u00a0<\/strong><\/li>\n<li style=\"font-weight:400;\">We updated Section 1 (Enrollment in the Program), 3 (Earning Coupons), and 4 (Redeeming Coupons). <\/strong>Each header and section was changed to replace references to points with references to coupons. The sections were updated to indicate how coupons may be earned and used, including restrictions and limits. <\/span><\/li>\n<li style=\"font-weight:400;\">We made several updates to legal terms. <\/strong>Language was added clarifying that the Program is subject to other Printful policies and terms of service. Governing law (Section 8) and dispute resolution provisions (Section 9) were aligned with those in Printful\u2019s main Terms of Service, including arbitration, jury, and class action waivers.\u00a0<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/" target=\"_blank\" rel=\"noopener\">Affiliate Terms of Service<\/a><\/strong><\/p>\nWe made general policy updates for consistency, readability, and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li>We modified the overall terms to indicate that Users may earn commissions on Printful membership subscriptions in addition to other eligible products.\u00a0\u00a0\u00a0<\/strong><\/li>\n<li>We updated Section 3 (Modifications) <\/strong>to clarify the effect of continued use of the Program after terms are changed or modified.\u00a0 <\/span>\u00a0<\/strong><\/li>\n<li>We updated Section 5 (Commissions) <\/strong>to indicate that commissions may be earned on Printful membership subscriptions in addition to other qualifying products. Updates also include rules, limits, and restrictions on earning commissions.<\/span><\/li>\n<li>We updated Section 6 (Payment) <\/strong>to indicate how commissions are paid on Printful membership subscriptions and other qualifying products.<\/span><\/li>\n<li>We made several updates to legal terms. <\/strong>Language was added clarifying that the Program is subject to other Printful policies and terms of service. Governing law (Section 15) and dispute resolution provisions (Section 16) were aligned with those in Printful\u2019s main Terms of Service, including arbitration, jury, and class action waivers.\u00a0\u00a0\u00a0<\/span><\/li>\n<li>Governing law and jurisdiction were changed from California to North Carolina.<\/strong><\/li>\n<\/ul>\n<h2>Policy updates on June 28, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement\u00a0<\/strong><\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve updated the statement to reflect the most recent updates in our efforts to eradicate slavery and human trafficking.<\/strong><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//norwegian-transparency-act-statement/">Norwegian Transparency Act Statement<\/strong><\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>We\u2019ve updated the statement to reflect the most recent updates in our efforts in ensuring ethical and fair-labor practices.<\/strong><\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms update on June 3, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms<\/strong><\/a><\/p>\nWe made general policy updates for consistency, readability, and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We updated Sections 1 (Warehousing Services), 4 (Warehouse Receipt), 7 (Fulfillment, Shipping, and Delivery), 8.2 (Packaging Insert Service Limitations), and 9.2 (Custom Packaging Service Limitations)<\/strong> to indicate that Products, packaging inserts, and custom packaging may be transferred between Printful warehouses with notice and that such transfers may temporarily delay fulfillment.<\/span>\u00a0\u00a0<\/strong><\/li>\n<li style=\"font-weight:400;\">We also updated Section 1 (Warehousing Services)<\/strong> to change the<\/span> maximum weight for individual Products stored and fulfilled at Printful\u2019s warehouses from <\/span>700 oz. (19.8 kg) to 40 lbs. (18.1 kg).\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 2 (Product Restrictions) <\/strong>to include gels in the Product restrictions list.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Policy updates on February 15, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/strong><\/p>\nKey updates:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">Introduced a new content takedown request form. <\/strong>Section 3.I. To improve your experience with Printful, we\u2019ve introduced a new online form that both you and third parties can fill out for content takedown requests: <a href=https://www.printful.com/"https:////www.printful.com//site//eu-illegal-content/" target=\"_blank\" rel=\"noopener\">https:\/\/www.printful.com\/site\/eu-illegal-content<\/a><\/span><\/li>\n<li style=\"font-weight:400;\">Clarified information about the rights you grant Printful. <\/strong>Section 3.C.<\/span><\/li>\n<li style=\"font-weight:400;\">Clarified information about our content moderation practices.<\/strong> Section 8.<\/span><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//content-guidelines/" target=\"_blank\" rel=\"noopener\">Acceptable Content Guidelines<\/a><\/strong><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">Clarified information about our content moderation practices.<\/strong>\u00a0<\/span><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//legal-imprint/" target=\"_blank\" rel=\"noopener\">Legal Imprint<\/a>\u00a0<\/strong><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>Updated our contact information.<\/strong><\/li>\n<\/ul>\n<h2>Upcoming Privacy policy changes<\/strong><\/h2>\nWe are pleased to announce updates to our Privacy Policy to ensure compliance with existing privacy laws and future regulations.\u00a0<\/span><\/p>\nThese changes reflect our commitment to maintaining the security and privacy of your personal information.\u00a0<\/span><\/p>\nWe have restructured the policy to provide more precise information on how we collect, use, and protect your data and how you can exercise your rights in accordance with applicable data protection laws.\u00a0<\/span><\/p>\nWe aim to enhance transparency and accountability in our data-handling practices by incorporating existing privacy laws and preparing for upcoming legislation.\u00a0<\/span><\/p>\nPlease take the time to review the updated policy <a href=https://www.printful.com/"https:////www.printful.com//policies//upcoming-privacy-policy/">here before it becomes effective on February 15, 2024.<\/strong><\/p>\n<h2>Cookie Policy update on January 2, 2024<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//cookies/" target=\"_blank\" rel=\"noopener\">Cookie Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We have added an additional explanation of the third-party cookies that YouTube might set when users play embedded YouTube videos on the Printful website.<\/span><\/li>\n<\/ul>\n<h2>Data Processing Terms update on December 4, 2023 <\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Data Processing Terms\u00a0<\/a><\/strong><\/p>\nWe made general policy updates for consistency and readability and specific updates as outlined below:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">In Section 1, we updated and added definitions for the terms used in the policy. <\/strong>We added definitions of \u201cAffiliate,\u201d \u201cData Importer\/Exporter,\u201d \u201cSelling,\u201d and \u201cSharing,\u201d and updated the definition of \u201cAgreement.\u201d<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 3: Details of the Processing.<\/strong> We have provided detailed information to ensure transparency.<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 7:<\/strong> Sub-processors and Data Transfer.<\/strong> We changed how and when Merchants are notified of data sub-processor changes and the objection process. We also added instructions for accessing the current sub-processor list.\u00a0<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 9:<\/strong> Return and deletion of Data.<\/strong> We explained how Printful will return or delete Merchant data and in what format the data can be stored. Printful is permitted to aggregate, de-identify, or anonymize personal information so that it no longer meets the definition of Personal Data under applicable Data Protection Laws and may use such aggregated, de-identified, or anonymized data for its own research and development purposes. Printful will not attempt to or actually re-identify any previously aggregated, de-identified, or anonymized data without the specific written instructions of the Merchant.<\/span><\/li>\n<li style=\"font-weight:400;\">We updated Section 10: Governing Law.<\/strong> These Terms shall be governed by and construed following the governing law and jurisdiction provisions in the Agreement unless required otherwise by applicable Data Protection Law. <\/span><\/li>\n<li style=\"font-weight:400;\">We updated Schedule 1: Technical and Organizational Security Measures, to which Printful will adhere by processing personal data on behalf of the Merchant.<\/span><\/strong><\/li>\n<\/ul>\n<h2>Printful Membership Subscription Terms of Service published on October 17, 2023<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//membership-subscription-terms-of-service/">Membership Subscription Terms of Service<\/strong><\/a><\/p>\nAs we have officially launched Printful Membership Subscription plans (Printful Growth and Printful Business, hereinafter - the \u201c<\/span>Memberships<\/strong>\u201d), we have also published the Printful Membership Subscription Terms of Service and removed the Subscription Terms of Service for the discontinued Printful Pro and Printful Plus subscriptions, as well as any reference thereto.\u00a0<\/span><\/p>\nThe Printful Membership Subscription Terms of Service include information on the access to and eligibility for Memberships, the services included in said Memberships, as well as information on billing, free trials, automatic renewal and cancellation terms, dispute resolution, and limitation of liability, among other things.\u00a0<\/span><\/p>\n<h2>Privacy Policy update on Aug 16, 2023\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy policy<\/strong><\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>We elaborated on how we collect and store customer information. Section 1. <\/strong>We explained that we may monitor or record the conversations our customers have with Printful customer support via email or chat and that we store this information as long as the customer has an active printful account.\u00a0\u00a0<\/span><\/li>\n<\/ul>\n<h2>Norwegian Transparency Act Statement published on June 28, 2023<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//norwegian-transparency-act-statement/">Norwegian Transparency Act Statement<\/strong><\/a><\/p>\nAs we\u2019re expanding our operations and entering new markets, we regularly update our policies to comply with new legal requirements and to provide you with more specific and in-depth information on how we provide services and manage our processes and personal data.<\/span><\/p>\nOn June 28, 2023, we published the Norwegian Transparency Act Statement. <\/strong>Norwegian Act relating to enterprises\u2019 transparency and work on fundamental human rights and decent working conditions (\u201cTransparency Act\u201d) requires large enterprises to publish a statement regarding the results of their due diligence to identify, address, prevent, and limit violations of human rights or decent working conditions.<\/span><\/p>\nWe published our statement to show that Printful is committed to ensuring ethical and fair-labor practices for all our employees, and we seek and expect our suppliers to do the same.<\/span> <\/strong><\/p>\n<h2>Modern Slavery Act Statement update on June 27, 2023<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement\u00a0<\/strong><\/a><\/p>\nKey updates:<\/strong><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve updated the statement to reflect the most recent updates in our efforts to eradicate slavery and human trafficking.<\/strong> This year, Printful created and launched its own Vendor Compliance Manual, which sets forth various business ethics, product safety, and social responsibility-related requirements and mandates suppliers to ensure compliance throughout their supply chain with all applicable laws that prohibit slavery and human trafficking.<\/span><\/li>\n<\/ul>\n<h2>Affiliate Program Terms of Service update on Feb 23, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Program Terms of Service\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We updated the length of the affiliate commission earning period. Section 5.<\/strong> We\u2019re increasing our affiliate commission earning period from 9 to 12 months.<\/li>\n<\/ul>\n<h2>Creative Services Terms update on February 3, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/">Creative Services Terms\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We clarified how we approach third-party copyright use. Section 3.<\/strong> We made minor changes to the terms to clarify that there might be cases when we can\u2019t transfer IP rights to certain elements of a file, for example, if there is a sound used in the file which is copyrighted by another person.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on Feb 3, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We added information on restrictions for warehousing services. Updates to service restrictions and linking FAQs. Section 1, Section 6, Section 7, Section 8, and Section 9.<\/strong> We clarified that not all warehousing services are available in all Printful warehousing locations. We also updated links to related resources that provide up-to-date information on warehousing fees.<\/li>\n<\/ul>\n<h2>Referral Program Terms of Service update on February 3, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//referral/">Referral Program Terms of Service<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We updated the information about which currencies can be used for Referral payments. Section 1 and Section 7.<\/strong> We removed the mention of the currencies we no longer offer for Printful payments. We also adjusted some wording and mentioned that, in some cases, particular currencies may not be available to all Referral persons.<\/li>\n<\/ul>\n<h2>Privacy Policy update on January 23, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Privacy Policy\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We added instructions on how customers can exercise their rights under the Virginia Consumer Data Protection Act (VCDPA). Section 8.<\/strong> We added instructions on how to request for your data to be deleted.<\/li>\n<\/ul>\n<h2>Terms of Service update on January 12, 2023<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We clarified the customer\u2019s right to return pre-designed Printful products. Section 7.<\/strong> We added a paragraph explaining that orders with pre-designed and non-customizable products can be cancelled and returned back to our facilities, and that Printful will refund shipping expenses for these returns. We also clarified the refund-issuing procedure for such products.<\/li>\n<li>We edited the wording to clarify how Printful accepts payments and applies fees. Section 9 and Section 10.<\/strong> We adjusted the wording to clarify how we charge customers for Printful services (SaaS, warehousing, creative services, etc).<\/li>\n<\/ul>\n<h2>Privacy Policy and Data Processing Terms update on January 12, 2023<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li style=\"font-weight:400;\">We edited the policy to cover our right to request additional information from our customers to meet OFAC requirements. Section 1. <\/strong>We updated the list of personal data we may request from our customers to be able to comply with legal requirements. We specified that this personal data may be passed to the U.S. Department of Treasury\u2019s Office of Foreign Assets Control (OFAC) and other governmental institutions to ensure that our customers aren\u2019t targeted by any sanctions imposed by these institutions.<\/span><\/li>\n<li style=\"font-weight:400;\">We added a new subsection to cover our right to request personal information from California and Virginia residents. Section 1. <\/strong>This section was added to describe what kind of personal information and in which cases we may collect from our customers in California and Virginia, the purposes of collection, and the types of entities with whom we may share such information.\u00a0<\/span><\/li>\n<li style=\"font-weight:400;\">We added a new section to provide a Privacy Policy addendum for Virginia residents. Section 8.<\/strong> The new section clarifies Printful\u2019s obligations and Virginia residents\u2019 rights under the Virginia Consumer Data Protection Act (VCDPA).<\/span><\/li>\n<li style=\"font-weight:400;\">We updated the AS \u201cPrintful Latvia\u201d legal address, as well as some wording, numbering of sections, and formatting throughout the policy.<\/span><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Terms of Service\u00a0<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve updated the information on the risks that apply to shipping.<\/strong> Section 11. We specified that if an order we received has a post office box as the delivery address, we can\u2019t guarantee the delivery of this order.<\/span><\/li>\n<li style=\"font-weight:400;\">We\u2019ve updated our policy to specify in which cases we cover customer losses <\/strong>and added information on how we approach the Account Updater programs.<\/strong> Section 9. We updated the Payments and fees section to emphasize our responsibilities in case of claims, returns, chargebacks, or other customer debts that don\u2019t comply with our policies. <\/span>We also added a description on how Printful participates in the Account Updater programs, specifying that by using Printful\u2019s products and services, customers agree to the automatic updates of their credit card information.<\/span><\/li>\n<\/ul>\n<h2>Affiliate Program Terms of Service update on July 13, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Program Terms of Service<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve updated our Affiliate Terms of Service by adding information on how affiliates have to comply with Printful Brand Guidelines.<\/strong> We added the details on how affiliates can use Printful\u2019s name, trademark, logo, or other identifying materials. We also updated the information on how affiliate commission payments are processed.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Modern Slavery Act Statement update on June 30, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//modern-slavery-act-statement/">Modern Slavery Act Statement\u00a0<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>We\u2019ve updated the statement to match our Code of Conduct by including the information on how we collaborate with our suppliers. Our Supplier Code of Conduct sets forth our standards and expectations with respect to key areas of corporate responsibility, including a requirement for our suppliers not to support forced labor and not to collaborate with organizations that use illegal employment practices. <\/span><\/strong><\/li>\n<\/ul>\n<h2>Return Policy update on June 3, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/">Return Policy<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>Updated information on the time period within which items can be returned. <\/strong>The policy now states that any return claims for items must be submitted within 30 days after the product was received, contrary to the previously stated 4 weeks.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on June 3, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve removed one of the warehouse locations for same-day fulfillment.<\/strong> Section 7. <\/strong>Our facility in Dallas, Texas, no longer offers the option to stock inventory, and same-day fulfillment isn\u2019t available at our Dallas warehouse. We\u2019ve specified requirements for same-day fulfillment and added that same-day fulfillment is not available on weekends.\u00a0<\/span><\/li>\n<li style=\"font-weight:400;\">Added a new warehouse location. Section 9. <\/strong>Custom packaging is now available for storage in our Los Angeles warehouse.<\/span><\/li>\n<li style=\"font-weight:400;\">We\u2019ve updated the wording in sections 7 and 9.<\/strong><\/li>\n<\/ul>\n<h2>Terms of Service and Brand Ambassador Terms of Service update on May 31, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li>We\u2019ve removed the list of the countries and regions that currently are the target of embargoes or sanctions.<\/strong> Section 3. <\/strong>The number of sanctioned countries and regions is evergrowing, and we will be updating this information outside of our Terms of Service (in the related Help Center articles). Sanctions and embargo rules still apply to all outgoing orders.<\/span><\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//brand-ambassador/">Brand Ambassador Terms of Service<\/a><\/p>\nKey updates:<\/span><\/p>\n<ul>\n<li style=\"font-weight:400;\">We\u2019ve removed the list of the countries and regions that currently are the target of embargoes or sanctions.<\/strong> Section 1. <\/strong>The number of sanctioned countries and regions is evergrowing, and we will be updating this information outside of our Terms of Service (in the related Help Center articles). Sanctions and embargo rules still apply to all outgoing orders.\u00a0<\/span><\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on February 9, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added conditions for international shipping from the UK facility<\/strong>. Section 7. We\u2019ve specified that it\u2019s currently not possible to send international shipments from our Birmingham warehouse.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on January 17, 2022<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Tijuana warehouse.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on November 26, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added a new warehouse location for same-day fulfillment. <\/strong>Section 7.<\/strong> Same-day fulfillment is now available for products within our Dallas warehouse.<\/li>\n<li>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Dallas warehouse.<\/li>\n<\/ul>\n<h2>Terms of Service update on November 22, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We've updated the wording in the section on Copyright and Trademark Responsibility.<\/li>\n<\/ul>\n<h2>Terms of Service update on November 16, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We've made changes throughout our Terms of Service to include the United Kingdom<\/li>\n<li>We've updated section 7 on your rights in the case of lack of conformity<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on November 15, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added a new warehouse location for same-day fulfillment. <\/strong>Section 7. Same-day fulfillment is now available within our Birmingham warehouse.<\/li>\n<li>Added a new warehouse location. <\/strong>Section 8 and Section 9. Packaging inserts and custom packaging are now available for storage in our Birmingham warehouse.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on November 9, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/a><\/strong><\/p>\nKey updates:<\/p>\n<ul>\n<li>Introduced a new custom packaging type. Section 9.<\/strong> We\u2019ve added a paper mailer as an acceptable custom packaging option to stock with our Warehousing Services.<\/li>\n<\/ul>\n<h2>Subscription Terms of Service updates on October 27, 2021<\/strong><\/h2>\nAs we\u2019ve launched a new subscription plan, Printful Plus, we modified our Subscription Terms of Service to fit more than one Subscription Plan.\u00a0<\/strong><\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//subscription-terms-of-service/">Subscription Terms of Service<\/a><\/strong><\/p>\nKey updates:<\/p>\n<ul>\n<li>Sections 2 \u201cSubscription Services\u201d and 3 \u201cRight to change Subscription Plans and how it works\u201d.\u00a0 <\/strong>We\u2019ve added information on the process of changing the type of subscription.<\/li>\n<li> Section 4 \u201cPaid Subscription term and payments\u201d.<\/strong>We've added more information about how change or cancellation of a Subscription Plan works and emphasized that no refunds will be provided for the unused time of subscription.<\/li>\n<\/ul>\n<h2>Terms of Service and Creative Services Terms of Service updates on October 18, 2021<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Section 13. We\u2019ve added information about holds and order cancellation.<\/strong> Order is held in case there are print file issues, security concerns, we need to confirm an address, or in case of any similar issues. If the issue is not resolved within 30 days, orders on hold are automatically cancelled.<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/">Creative Services Terms of Service<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Section 2. We\u2019ve added information about holds for Services and cancellation of ordered Services.<\/strong> Holds are put in case we suspect that there's potential infringement of third party rights from your side. If the provision of any Service is held due to the above-mentioned issues, you're given 30 days to resolve the issue. If the issue is not resolved within 30 days, the provision of Services ordered will be canceled.<\/li>\n<\/ul>\n<h2>Privacy Policy and Data Processing Terms updates on October 8, 2021<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/" target=\"_blank\" rel=\"noopener\">Privacy policy<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>More detailed explanation of personal data processing. Section 1.<\/strong> Our Privacy Policy now provides an even clearer and more detailed explanation of the types, scope, and purpose of the personal data we process. If you're using our services for personal use, visit our website, or contact our support staff, this policy lists the ways we may receive and process your personal data.<\/li>\n<li>California Privacy Rights (for residents of the State of California) now is Privacy Policy Addendum for California Residents.<\/strong> We have provided more details about how and for what purpose we are processing personal information. We've also explained the rights of the residents of the State of California under the California Consumer Privacy Act.<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/" target=\"_blank\" rel=\"noopener\">Data procesing terms<\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>We've made changes in accordance with the European Commission Implementing Decision (EU) 2021\/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016 \/ 679.<\/li>\n<\/ul>\n<h2>Terms of Service update on August 23, 2021<\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Introduced a new content takedown request form. <\/strong>Section 3F. To improve your experience with Printful, we've introduced a new online form that both you and third parties can fill out for content takedown requests: <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca/">https:////www.printful.com//policies//dmca./n/n
Warehousing & Fulfillment Terms of Service update on July 7, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Warehousing & Fulfillment Terms of Service<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Added a new requirement for warehouse products sold across borders. <\/strong>Section 7. We\u2019ve indicated that you\u2019re required to add Harmonized System (HS) codes to your warehoused products and their variants. Exceptions where the code isn\u2019t required: pack-ins and custom packaging, domestic shipments, and shipments between the EU member states.<\/li>\n<\/ul>\n<h2>Return Policy update on June 15, 2021<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Updated information on products returned by customers.\u00a0<\/strong>The policy now includes exceptions for customers residing in Brazil.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on Jun 2, 2021 <\/strong><\/h2>\nWe\u2019ve added information about storing custom packaging, updated acceptable product dimensions, specified packaging insert dimensions, and organized information about packaging inserts.<\/strong><\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/" target=\"_blank\" rel=\"noopener\">Warehousing & Fulfillment Terms of Service<\/a><\/strong><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Updated acceptable product dimensions<\/strong>. Section 1. To broaden product storing possibilities, we\u2019ve increased the maximum accepted product dimensions to 18 \u00d7 18 \u00d7 17 in. (46 \u00d7 46 \u00d7 43 cm), measured L \u00d7 W \u00d7 H. We\u2019ve also specified that we won\u2019t be able to accept products weighing more than 700 oz. (19.8 kg). <\/li>\n<li>Reorganized and specified information about packaging inserts (\u201cpack-ins\u201d)<\/strong>. Section 8. We\u2019ve added subtitles to help oversee information. We\u2019ve also specified packaging insert dimensions by noting which dimensions attribute to length, width, and height. There\u2019s more information on packaging insert service limitation regarding fulfillment centers. <\/li>\n<li>Added a new section about custom packaging<\/strong>. Section 9. Our terms are updated with information about custom packaging storing requirements, pricing, and availability.<\/li>\n<\/ul>\n<h2>Affiliate Terms of Service update on February 16, 2021\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\nKey update:\u00a0<\/p>\n<ul>\n<li>Restrictions imposed on affiliate partners.<\/strong> Section 7. We require our affiliate partners to acknowledge that they will not be targets of trade, financial, and economic sanctions, and do not appear on sanctions-related lists.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on Dec 16, 2020<\/h2>\nWe\u2019ve added same-day fulfillment terms and conditions.<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing & Fulfillment <\/a><\/strong><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added conditions for same-day fulfillment eligibility<\/strong>. Section 7. We\u2019ve specified terms to qualify for same-day fulfillment. There will be cases where same-day fulfillment may become unavailable and Printful won\u2019t be held liable for that. We\u2019ve also described conditions when Printful is required to refund certain fees if the same-day fulfillment hasn\u2019t been carried out.<\/li>\n<\/ul>\n<h2>Policy updates on December 8, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\nKey updates:<\/p>\n<ul>\n<li>Clarifications on eligible affiliate partners.<\/strong> Section 1. We\u2019ve added partner restrictions to clarify who\u2019s eligible to join our affiliate program.<\/li>\n<\/ul>\n<h2>Policy updates on October 30 and November 2, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Order outsourcing.<\/strong> Section 5(D) and Section 20. Our terms are updated with information about possible engagement of third party manufacturers to perform any services Printful offers in case these services cannot be fulfilled at our own fulfillment centers or if it makes more sense to fulfill them at our partner facilities (such as but not limited to Japan and Australia). <\/li>\n<li>Product Alternatives.<\/strong> Section 12. We've added information about Product Alternatives, a feature that offers a comparable replacement to the product ordered, which might apply if the product is out of stock and you (as a Merchant) haven't opted out of Product Alternatives in your store settings. If you haven't opted out, please inform your customers that their orders may include product alternatives.\u00a0<\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\n<ul>\n<li>We've updated our Privacy Policy in line with the order outsourcing update mentioned above: the details you provide us while using our services may be shared with third-party manufacturing services we partner with.\u00a0<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on Oct 22, 2020<\/strong><\/h2>\nWe've updated our list of product restrictions.<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing & Fulfillment\u00a0<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Added new products and materials we won't accept. Section 2.<\/strong> Our product restrictions will now include glass, live plants, and liquids.<\/li>\n<\/ul>\n<h2>Terms of Service update on August 17, 2020 <\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a><\/strong><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>We've added information about age restrictions if you are an individual residing in Japan. Section 1.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on August 12, 2020 <\/strong><\/h2>\nAs we're improving our branding services, particularly pack-ins, we want to provide you with more specific and in-depth information on how we provide those services.<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing & Fulfillment\u00a0<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Added a new section about packaging inserts (\u201cpack-ins\u201d). Section 8.<\/strong> Our terms are updated with information about pack-in storing requirements, pricing, and availability.<\/li>\n<\/ul>\n<h2>Return Policy update on May 21, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>We've specified that any returned orders with facemasks won\u2019t be available for reshipping and will be disposed of.<\/li>\n<\/ul>\n<h2>Return Policy update on May 15, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>We've added that Printful reserves the right to refuse returns for sealed goods which were unsealed after delivery, making them unsuitable for return due to health protection or hygiene reasons.<\/li>\n<\/ul>\n<h2>Return Policy update on April 30, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//returns/" target=\"_blank\" rel=\"noopener\">Return Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>We've added that if you haven't registered an account on <a href=https://www.printful.com/"https:////www.printful.com///" target=\"_blank\" rel=\"noopener\">printful.com<\/a>\u00a0and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won\u2019t be available for reshipping and will be donated to charity.<\/li>\n<\/ul>\n<h2>Creative Services Terms of Service update on March 30, 2020<\/strong><\/h2>\nTo define the workflow of our creative services and clarify your rights, we're issuing Creative Services Terms of Service that apply to Graphic Design, Video Production, and Ecommerce Photography Services.<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//creative-services/" target=\"_blank\" rel=\"noopener\">Creative Services Terms of Service<\/strong><\/a><\/p>\nKey provisions:<\/p>\n<ul>\n<li>Description of the service workflow. Section 1. <\/strong>We've established the general process of how Printful's Creative Services work, including details on requesting services and end file (design, photo, or video) revision, improvement, delivery, and storing. <\/li>\n<li>Information about payments and refunds. Section 2. <\/strong>We've explained our refund policy for service requests where Printful has started the work or can't carry out the request. We've also defined the process to order and receive product samples for photography files containing your products. <\/li>\n<li>Explanation of intellectual property rights. Section 3. <\/strong>We've deemed you to be the sole author of the file, thus enabling you to register the rights to end files in the US Copyright Office or elsewhere. <\/li>\n<li>The delivery of the end file. Section 4. <\/strong>We've explained that you are subject to an additional 20% of the service cost in cases where you change the idea described in your service request or wish to change the design draft, add additional elements, etc. that you didn't communicate to Printful before starting the Service. <\/li>\n<li>Information about turnover times. Section 5. <\/strong>We've indicated that if you haven't responded about necessary improvements within a three-month period from the date when Printful submits the design draft for your review, Printful then considers that you accept the design draft and delivers it as the end file. We've also included some other sections, such as Indemnity, Law and jurisdiction, Modifications, and General (Sections 6, 7, 8, 9)<\/strong>, that are in line with the provisions already laid out in Printful's <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/" target=\"_blank\" rel=\"noopener\">Terms of Service<\/a>.<\/li>\n<\/ul>\n<h2>Affiliate Terms of Service update on March 10, 2020\u00a0<\/strong><\/h2>\nTo ensure transparency and avoid confusion in our Affiliate Program, we're updating our Affiliate Terms of Service. <a href=https://www.printful.com/"https:////www.printful.com//policies//affiliate/">Affiliate Terms of Service<\/a><\/strong><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Clarifications on the scope of eligible integrations. Section 5 As we are constantly adding new integrations with ecommerce platforms, we have amended this paragraph to synchronize it with <a href=https://www.printful.com/"https:////www.printful.com//integrations/" target=\"_blank\" rel=\"noopener\">our list of integrations<\/a>. This way, it is easier for affiliates to keep up to date with all the changes in the available integrations.<\/li>\n<li>No options for real-time sales tracking. Sections 5 and 6 The Affiliate Dashboard tracks affiliate commissions that have been credited to an affiliate. To bring more clarity, we have removed reference to real-time tracking since affiliate commissions will be credited only once all items of a customer\u2019s order are fully shipped.\u00a0<\/li>\n<li>Clarifications on paid traffic. Section 8. Some affiliates wish to engage in pay-per click-activities, so we have updated the paragraph to be more specific about rules regarding such activities (e.g. emphasizing prohibition of direct linking, bidding on branded keywords, and sending incentives traffic from coupon sites).<\/li>\n<\/ul>\n<h2>Privacy Policy update on March 6, 2020\u00a0<\/strong><\/h2>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Privacy Shield (EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework). Section 8. We have included a section to inform you that Printful participates in and has certified with the Privacy Shield. We have also explained in detail Printful rights for the processing of your personal information (including data transfer) from the EU, UK, or Switzerland to the United States, and our responsibilities to be in compliance with the Privacy Shield principles.<\/li>\n<\/ul>\n<h2>Cookie Policy update on February 21, 2020\u00a0<\/strong><\/h2>\nFollowing the newest legal guidelines on cookies and similar technology, we have updated our Cookie Policy. <a href=https://www.printful.com/"https:////www.printful.com//policies//cookies/" target=\"_blank\" rel=\"noopener\">Cookie Policy<\/a> <\/strong>Key updates: <\/strong><\/p>\n<ul>\n<li>More detailed explanation of mandatory and performance cookies and their purpose. <\/li>\n<li>We have clarified the lifespan of each cookie category to inform website visitors on how long the cookies may be stored in their devices.<\/li>\n<\/ul>\n<h2>Warehousing & Fulfillment Terms of Service update on November 22, 2019\u00a0<\/strong><\/h2>\nTo improve our services and ensure transparency in our processes, we're updating our Warehousing & Fulfillment Terms of Service. <\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//warehousing-fulfillment/">Terms of Service: Warehousing & Fulfillment\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Added an explanation of the period during which you store your warehousing goods. Section 3. We explained that as long as you follow timely payments you may continue to use our warehousing services to store your goods. <\/li>\n<li>Added a new section with details on the Warehouse Receipt. Section 4. We updated the information included in the invoice you receive upon your warehousing product delivery and named this document Warehouse Receipt. From now on you'll have to present this document to us should you ever wish to retrieve your warehoused goods from our warehouse.\u00a0 <\/li>\n<li>Explained your responsibilities and limits in more detail. Section 5. We explained in greater detail our liability limits to the goods you warehouse with us should they be damaged or lost. Our liability for such goods is limited to the amount stated in the Warehouse Receipt. <\/li>\n<li>More detailed information on the removal of warehoused goods in case of non-payments. Section 6 (previously, 5). We explained in more detail the process of your product removal in situations where you haven't made a payment for the warehousing service. Should you ever be in a situation like this, remember that we'll have the right to dispose of and\/or donate your products to charity and by using our warehousing service you waive your right to collect royalties or fees regarding your products. <\/li>\n<li>Added a new section with details on the warehousing service termination. Section 8. We included an in-depth explanation on our rights to terminate our obligations to store your products at any time with or without a cause, especially in cases where you violated these terms. We also added details on your obligation to provide payment of any outstanding charges owed to Printful and removing products from our warehousing facilities within a period stated in our notice (see related information in Section 10). <\/li>\n<li>Added a new section with details on our lien against your products. Section 9. We'll have a lien on your warehoused products as security. Should there be a case where you owe us payments for warehousing services, we'll have the right to sell the products stored in our warehousing in enforcement of our lien. <\/li>\n<li>Added a new section with clauses on warehoused product abandonment. Section 10. Our terms are updated with your obligation to remove (retrieve or request disposal of) your warehoused products in case where we terminate the warehousing services upon contacting you with a written notice. In cases where you decide not to take any action, we'll send out a second notice and should you ignore that as well, all your stored products will be deemed abandoned and all their rights transferred to us. We won't have an obligation to sell your products but if we do, we'll have the right to retain all sale proceeds. <\/li>\n<li>Details on court location, should any dispute or claim arise. Section 12. We hope this never happens, but in case of any dispute between you and Printful, it will be resolved by a court located in the State of North Carolina, USA.<\/li>\n<\/ul>\n<h2>Policy update on November 20, 2019\u00a0<\/strong><\/h2>\nAs we're expanding our operations and entering new markets, we regularly update our Terms of Service and Privacy Policy to provide you with more specific and in-depth information on how we provide services and manage our processes and personal data.<\/p>\n <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service: General\u00a0<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>Improved procedure of reporting intellectual property infringement. Section 3 (E). We respect and highly value the creative freedom of you and others. We've made the procedure of reporting intellectual property infringement easier to understand and provided details on what information you need to submit.\u00a0 <\/li>\n<li>In-depth explanation of the limits of our liability and warranty. Sections 5 (D-E), 6 and 7. We've explained in greater detail what we can and cannot guarantee you regarding our Products and Services\u2014our limits of liability and warranty. Please note that in most cases our liability is limited to either replacing the damaged or defective Product or refunding you. <\/li>\n<li>Details on currencies and payments. Section 9. Our Terms now reflect the possibility of choosing a preferred currency on our website and how it affects fees and payments. We've also added additional information on how we handle payments and fees in general.\u00a0\u00a0 <\/li>\n<li>Details on dispute resolution. Sections 17 and 18. We hope this never happens, but in case of any dispute between you and Printful, it will be subject to arbitration administered by the American Arbitration Association applying the laws of the State of North Carolina. The only exception to this are users residing in the European Economic Area and Switzerland who, in addition to being subject to the law of the Republic of Latvia, may also rely on mandatory provisions of the law of the country in which they reside. <\/li>\n<\/ul>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//data-processing-terms/">Terms of Service: Data processing terms<\/strong><\/a>\u00a0<\/p>\nKey updates:\u00a0<\/p>\n<ul>\n<li>Details on the type of data we process. Section 3. We've updated the information on the types of personal data we process as a data processor to give a better understanding of what personal data we may receive while providing our services.<\/li>\n<\/ul>\n<ul>\n<li>List of sub-processors. Section 7. We've added the possibility for our customers to request the list of sub-processors we have engaged and follow any future changes in this list.<\/li>\n<\/ul>\n<ul>\n<li>Obligations as Controller and Processor. Sections 4, 5 and 6. To clarify our mutual obligations and duties in relation to personal data processing, we have made the documentation easier to understand, and added more specific duties for both our customers and Printful.<\/li>\n<\/ul>\n<ul>\n<li>Clauses on the international transfer of personal data. Section 7 and Schedule 1. To address the consequences of Brexit and other cases of international data transfer, we have incorporated standard contractual clauses for data transfers between EU and non-EU countries. For this purpose we have also added a description of our internal technical and organisational security measures.<\/li>\n<\/ul>\n\u00a0<\/p>\n<a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/strong><\/a><\/p>\nKey updates:<\/p>\n<ul>\n<li>More detailed explanation of personal data processing. Section 1. Our Privacy Policy now provides an even clearer and more detailed explanation of the types, scope, and purpose of the personal data we process. If you're using our services for personal use, visit our website, or contact our support staff, this policy lists the ways we may receive and process your personal data.\u00a0<\/li>\n<\/ul>\n<ul>\n<li>California Privacy Rights (for residents of the State of California). Section 7. We have included a section to explain in detail the rights of the residents of the State of California under the California Consumer Privacy Act.<\/li>\n<\/ul>\nIf you have any questions about our Terms of Service and Policies, feel free to reach out to <a href=https://www.printful.com/fr/policies/\"mailto:support@printful.com\">support@printful.com.","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//ce//ce4a75cf5d01cfd462d2c8c8a2cde253","createdAt":"2024-01-02 14:39:24","updatedAt":"2024-01-02 15:12:46"},{"id":58,"title":"Norwegian Transparency Act Statement","subtitle":"Printful\u2019s statement on preventing violations of human rights or decent working conditions for all our employees.","slug":"policies\/norwegian-transparency-act-statement","langSlug":"\/policies\/norwegian-transparency-act-statement","isNew":0,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":5,"contextId":"ed5e10b63f92060fb7424fce7fe6935e","relevantPolicies":["81fec1e1054abe6435d4c2fb5d86001f","75103d87497b8c12ba4348c6d4401d17","d1c43ac3106e670275fdbe0767b80606","06069f8187a42c2372a2ef22159a4d05","6c8a3dfbc03d21bbab3ee64f11225eee"],"text":"Last updated on June 28, 2024<\/em> <\/span><\/p>\n<h1>Norwegian Transparency Act Statement<\/strong><\/h1>\nNorwegian Act relating to enterprises\u2019 transparency and work on fundamental human rights and decent working conditions (\u201cTransparency Act\u201d) requires large enterprises to publish a statement regarding the results of their due diligence to identify, address, prevent, and limit violations of human rights or decent working conditions.<\/span><\/p>\nPrintful is committed to ensuring ethical and fair-labor practices within our own operations and we seek and expect from our suppliers to do the same. The below listed statement refers to Printful\u2019s efforts in this area in 2023.<\/span><\/p>\n<h2>1. The structure of our organization, business, and supply chain<\/strong><\/h2>\nPrintful is an on-demand order fulfillment and dropshipping company with teams working in North America and Europe, as well as partners in North America, Europe, Japan, Australia, China, and Brazil. We also contract a wide variety of suppliers located in the US, the EU, and other countries and regions to provide us with the materials for our production.<\/span><\/p>\nPrintful is a member of <\/span><a href=https://www.printful.com/"https:////www.sedex.com///">legal@printful.com CEO: Alex Saltonstall TAX ID: 90-0674740. Printful website is hosted by Amazon Web Services EMEA SARL, a Luxembourg-based entity with an office at 38 Avenue John F. Kennedy, L-1855 Luxembourg.<\/p>\nThe legal representative of Printful, Inc. in the EU, which also serves as the point of contact for the EU and its member state\u2019s authorities:<\/strong><\/p>\nAS \u201cPrintful Latvia\u201d\nPostal address: Raina bulvaris 25, Riga, LV-1050, Latvia\nEmail: <a href=https://www.printful.com/fr/policies/\"mailto:legal@printful.com\">legal@printful.com/nPhone number: +371 28603019\nPreferred languages for communication: English, Latvian, Spanish<\/span>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/50\/50c43263f438548fb074006016598b64","createdAt":"2024-02-14 13:17:09","updatedAt":"2024-02-14 13:17:27"},{"id":84,"title":"IP Policy","subtitle":"The do\u2019s and don'ts of IP-related content you want to submit to Printful","slug":"policies\/intellectual-property-policy","langSlug":"\/policies\/intellectual-property-policy","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":2,"position":5,"contextId":"616c88940be705c9965d12f71f3f1397","relevantPolicies":["49c2112cf38f2160c0a678a2fb9e8ce2","ba5304d669e555069ecbe4d9c75421a6"],"text":"<h1>Intellectual Property Policy<\/h1>\nLast updated on February 3, 2026<\/em><\/p>\nThis Intellectual Property Policy (the \u201cIPP\u201d) outlines the responsibilities and rights of Merchants and registered and non-registered Users (Merchants and Users collectively within this IPP, the \u201cUsers,\u201d as defined in Section A below) of Printful Inc.\u2019s (\u201cPrintful\u2019s\u201d) applications, software, products, and services (collectively, the \u201cService\u201d) with regard to the intellectual property of third-party rights holders, Users, and Printful. This document is an important contract between Printful and Users, and as such, we have tried to make it as clear as possible. In addition to the full legal terms and text, we have provided short non-binding summaries with each clause. These summaries do not aim to replace the full text. For the avoidance of doubt, \u201cintellectual property\u201d (\u201cIP\u201d) (refers to copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks, trade secrets, know-how and other confidential information, trade dress, trade names, and all other such rights.<\/p>\n<h2>A. Definitions<\/h2>\nSummary:<\/strong> These terms are used throughout this IPP and it\u2019s important that you understand what we are referring to when we use them.<\/p>\n\u00a0<\/strong><\/p>\nTerms not defined in this section shall have the meaning provided elsewhere in the Printful\u2019s <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a>.<\/p>\n<ul>\n<li>\n\u201cAgreement\u201d refers, collectively, to all the terms, conditions, and notices contained or referenced in this IPP and all other operating rules, policies, including Printful\u2019s <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a> and <a href=https://www.printful.com/"https:////www.printful.com//policies//privacy/">Privacy Policy<\/a>, and procedures that we may publish from time to time on the Site.<\/p>\n<\/li>\n<li>\n\u201cContent\u201d refers to content accessed, featured or displayed through the Site, including without limitation text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials that are available on the Site or otherwise available through the Services. \u201cContent\u201d also includes Services and any text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials uploaded or otherwise provided (e.g., through writing Your Product title and description) by a User.\u00a0<\/p>\n<\/li>\n<li>\n\u201cCustomers\u201d refer to individuals or companies that purchase Your Products.<\/p>\n<\/li>\n<li>\n\u201cProducts\u201d refers to products You create by using our Services.\u00a0<\/p>\n<\/li>\n<li>\n\u201cUs\u201d and \u201cWe\u201d refers to Printful, Inc., as well as our affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees<\/p>\n<\/li>\n<li>\n\u201cUser,\u201d \u201cYou,\u201d \u201cYour\u201d refers to the individual person, company, or organization that has visited or is using the Site or Services; that accesses or uses any part of the account; or that directs the use of the account in the performance of its functions.<\/p>\n<\/li>\n<li>\n\u201cSite\u201d refers to Printful\u2019s website located at Printful.com, and all Content, Services and products provided by Printful at or through the Site.\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>B. General<\/h2>\nWhen You use Our Services and upload and\/or otherwise provide Content, You are agreeing to:<\/p>\n<ul>\n<li>\nThis IPP<\/p>\n<\/li>\n<li>\nOur Privacy Policy<\/p>\n<\/li>\n<li>\nOur Terms of Service<\/p>\n<\/li>\n<li>\nAny other terms or policies we reference in any of the above.<\/p>\n<\/li>\n<\/ul>\nThe Agreement, except as it may be supplemented by additional terms and conditions, policies, guidelines or standards, is a binding agreement between Printful and You pertaining to Your use of the Services, and supersedes any and all prior oral or written understandings or agreements between Printful and You.<\/p>\nIf any provision of this IPP is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.<\/p>\nQuestions about this IPP? <a href=https://www.printful.com/"https:////www.printful.com//contacts/">Contact us<\/a>.<\/p>\n<h2>C. When Does This IPP Apply?<\/h2>\nSummary:<\/strong> By using Printful, You are agreeing to all the terms below.<\/p>\n\u00a0<\/strong><\/p>\nBy using the Services, You are agreeing, on behalf of Yourself and those You represent, to comply with and be legally bound by this Agreement and all applicable laws. If You do not agree with any provision of this IPP, You must discontinue Your use of the Services, discontinue the registration process (to the extent You have started it), and, if You are already registered, delete Your account.<\/p>\n<h2>D. Can This IPP Be Modified?<\/h2>\nSummary: <\/strong>We can change these terms, and if the changes are big, we\u2019ll let You know.<\/p>\n\u00a0<\/strong><\/p>\nPrintful reserves the right to revise this IPP from time to time and the most current version will always be posted on our Site. If a revision, in our sole discretion, is material we will notify You. The \u201cLast Updated\u201d date at the top of this IPP reflects the date of the last modification. Your use of the Services following the effective date of any modifications to this IPP will constitute your acceptance of such revised IPP. If You do not agree to the new terms, You should stop using the Services and delete Your account.<\/p>\n<h2>E. What Are You Agreeing to Under This IPP?<\/h2>\n<ol>\n<li>\nPrintful respects the IP rights of others and asks you to do the same. We prohibit any use of our Service that infringes the IP rights of others, including by producing or selling infringing or counterfeit goods.<\/p>\n<\/li>\n<li>\nBy uploading Content on the Services and using the Content on Your Products, You represent and warrant that:<\/p>\n<ol>\n<li>\nYou either own the Content posted by You on or through the Services or that You otherwise have the legal right and authority to use the Content;\u00a0<\/p>\n<\/li>\n<li>\nthe posting and use of the Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and\/or other IP rights;\u00a0<\/p>\n<\/li>\n<li>\nYou agree to pay for all royalties, fees, and any other monies owed through use of the\u00a0 Content on the Service; and\u00a0<\/p>\n<\/li>\n<li>\nYou have the legal right and capacity to enter into this Agreement.<\/p>\n<\/li>\n<\/ol>\n<\/li>\n<li>\nBy using Printful\u2019s Services, i.e. accessing the Site and using any of its features (internal or integrated ones), You further agree to refrain from using any elements on, or to create, Products, including in AI-generated Content, that infringe the intellectual property rights of others or that contain any prohibited content.<\/p>\n<\/li>\n<li>\nIf You are unsure about your rights regarding the usage of the Content, You must refrain from uploading the Content to Printful.<\/p>\n<\/li>\n<\/ol>\nMore information can be found at the <a href=https://www.printful.com/"https:////www.copyright.gov///">U.S. Copyright Office<\/a> and the <a href=https://www.printful.com/"https:////www.uspto.gov///">U.S. Patent and Trademark Office<\/a>, and the <a href=https://www.printful.com/"https:////www.euipo.europa.eu//en/">European Union Intellectual Property Office<\/a>. This is not an exhaustive list of available resources, be sure to consult your legal counsel on further information and\/or suggested resources.<\/p>\n<h2>F. How Does Printful Handle Infringing Content?<\/h2>\n<ol>\n<li>\nPrintful does not tolerate IP infringements and reserves the right to remove, at our discretion, any Content that may infringe the IP rights of others.\u00a0\u00a0<\/p>\n<\/li>\n<li>\nPrintful allows Users to upload Content to our platform to create User Products to sell. Subject to the terms outlined in the Printful <a href=https://www.printful.com/"https:////www.printful.com//policies//terms-of-service/">Terms of Service<\/a>, You alone are responsible for Content that You upload. Further, by uploading Content, You represent and warrant that the Content is owned by You or that You have valid authorization to post it. Despite Your representation and warranty, We retain the right, at our sole discretion, to reject the production of User Products that contain Content that we have reason to believe may be infringing the IP rights of others.<\/p>\n<\/li>\n<li>\nPrintful may temporarily or permanently suspend accounts that are subject to multiple notices of IP infringement.\u00a0 If We believe the User with a previously suspended account has attempted to create or operate a new account, Printful reserves the right to refuse our Services and suspend the User\u2019s account immediately. Printful will take these actions in appropriate circumstances and at our discretion.<\/p>\n<\/li>\n<\/ol>\n<h2>G. How Can You Report Infringement?<\/h2>\nSummary:<\/strong> Printful respects IP rights, and We provide mechanisms for rights holders to notify Us of alleged IP infringement.<\/p>\n<ul>\n<li>\nIf You notice infringement of Your copyrights or other intellectual property rights on Printful, You can notify Us as follows. Please note that Printful cannot provide You with legal advice or representation, and We recommend that You speak with a licensed attorney in Your jurisdiction if You are seeking legal advice. Please note that We may share your notification with the User allegedly infringing Your copyrights or other IP rights.<\/p>\n<\/li>\n<li>\nWe are happy to support You in Your efforts to protect Your IP. If You are an IP rights holder, brand owner or their authorized representative, You can seek to include your IP assets, such as brand logo, Product designs and trademarked word phrases into our IP Registry by filling out this <a href=https://www.printful.com/"https:////www.printful.com//policies//ip-registry-form/">IP Registry Form<\/a>. Our IP registry is an AI-driven protection tool designed to provide a proactive layer of defense, but no system can detect or prevent all instances of infringement or misuse. You remain responsible for independently monitoring your own IP and taking any necessary enforcement actions. We cannot guarantee that every instance of potential infringement will be detected, removed, or prevented, and use of this service does not replace your own due diligence or legal enforcement efforts. Printful at its discretion can deny accepting Your submission to the IP Registry.\u00a0<\/p>\n<\/li>\n<\/ul>\n<h2>G1. Reporting Copyright Infringement<\/h2>\nSummary:<\/strong> If We receive a DMCA Notice, We may disable the Users access or remove the allegedly infringing Content from Printful. If You believe one of our Users is infringing on Your IP rights, please send Us a DMCA Notice. We may remove the Content and will notify the User.<\/p>\n\u00a0<\/strong><\/p>\nPrintful respects the copyrights of others.\u00a0\u00a0<\/p>\nIf You are a copyright holder or are authorized to act on behalf of one, You may report alleged copyright infringements on the Service to Printful\u2019s designated agent by completing the <a href=https://www.printful.com/"https:////www.printful.com//policies//dmca-notice/">Digital Millennium Copyright Act (\u201cDMCA\u201d) Notice<\/a> (the \u201cDMCA Notice\u201d). If You are not able to complete the DMCA Notice, you may send a notice of infringement via email to <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com, which must include all of the following information:<\/p>\n<ul>\n<li>\nYour name, address, email address and phone number indicating that you own the Content or are authorized to act on behalf of the IP rights owner;<\/p>\n<\/li>\n<li>\nA link to the original content and description of the allegedly infringed IP rights, supported by registration and other documentation (if possible);<\/p>\n<\/li>\n<li>\nA description of the allegedly infringing Content supported by links or other details about where the Content is available;<\/p>\n<\/li>\n<li>\nA statement under penalty of perjury confirming that:<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nthe information provided is accurate;<\/p>\n<\/li>\n<li>\nyou own the copyright or are authorized to act on behalf of the IP rights owner and have made sure the IP rights owner has not previously approved the use of said Content;<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nA physical or electronic signature (for example, by typing Your full name).<\/p>\n<\/li>\n<li>\nAny additional information you have showing that You own or are otherwise entitled to use the Content at issue.<\/p>\n<\/li>\n<\/ul>\nWhen we receive Your DMCA Notice or notification of infringement , We will strive to respond quickly by (i) removing the potentially IP infringing Content from the Site, (ii) making reasonable attempt to notify the User responsible for uploading the corresponding Content, and provide them with information about the notice and removal, as well as an opportunity to file a DMCA counter notification. Please note that it may take up to 10 business days to process, review, and act on Your request.<\/p>\n<h2>G2. Reporting Trademark Infringement<\/h2>\nSummary:<\/strong> Printful also takes issues of trademark violations seriously and if We receive a complaint of a purported trademark violation, We will investigate and may remove potentially infringing content.<\/p>\n\u00a0<\/strong><\/p>\nPrintful respects the trademark rights of others.\u00a0<\/p>\nIf You are a trademark holder or are authorized to act on behalf of one, You may report alleged trademark infringements on our Site by sending an email to <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com. Your email must contain a link to the original content and description of the allegedly infringed IP rights, supported by registration and other documentation (if possible), as well as a description of the allegedly infringing Content supported by links or other details about where the Content is available.<\/p>\nWe will review Your complaint and take whatever action We deem appropriate, which may include temporary or permanent removal of the Content in question.<\/p>\nAccounts with usernames, brand names, or any other Content that may mislead or violate another\u2019s trademark or any other IP assets included in the Printful\u2019 IP Registry, must be revised or, alternatively, may be permanently suspended.\u00a0<\/p>\n<h2>H. What Can You Do If Content Uploaded By You Was Removed from Printful?<\/h2>\nSummary:<\/strong> If You believe Content uploaded by You was improperly removed, follow the proper instructions below and We will help You sort things out.<\/p>\n\u00a0<\/strong><\/p>\nIf You received a notification that Content uploaded by You has been removed as a result of an IP violation, it means that (i) IP rights owner or their authorized representative in respect to the Content submitted a valid notice and requested that We remove the Content, or (ii) the Content was flagged by Printful\u2019s internal processes and systems as potentially IP infringing.\u00a0<\/p>\nIf You want us to forward the information from the notification of IP infringement, email us at <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com. Please note that We may remove some personal contact information from the original complaint.<\/p>\nSeparate from any notification of IP infringement, Printful reserves the right to remove, at its discretion, Content that may infringe the IP rights of others.<\/p>\nIf You think We made a mistake by removing Content uploaded by You, you can contact us pursuant to the procedures set forth below.<\/p>\n<h2>H1. Response to a DMCA Notice<\/h2>\nFor any DMCA notices concerning IP rights (primarily, but not necessarily limited to, copyrights), You can file a counter-notice with Us, by following the directions and requirements below.\u00a0<\/p>\nNote:<\/strong> There are legal and financial consequences for fraudulent or bad faith counter-notices. Before submitting a counter-notice, make sure You have a good faith belief that We removed Content uploaded by You in error, and that You understand the repercussions of submitting a false claim. If Printful is the subject of a legal cause of action on account of your false claim, You will be added to the claim and Printful will not be liable for such false claim. In addition, Printful may at its sole discretion delete Your account and refuse future service, which includes canceling any orders that are active at the time, with no refund to you.<\/p>\nTo submit Your counter-notice, email us at <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com and include all of the following information:<\/p>\n<ul>\n<li>\nYour name, address, email address and phone number indicating that you own the Content or are authorized to act on behalf of the IP rights owner.<\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\nThe web address of the Content We removed (copy and paste the link from the notification email).<\/p>\n<\/li>\n<li>\nA statement under penalty of perjury that You have a good faith belief that Content uploaded by You was removed in error.<\/p>\n<\/li>\n<li>\nA statement that You consent to the jurisdiction of Federal District Court for the judicial district in which your address is located or, if Your address is outside of the United States, for any judicial district in which Printful may be found, and that You agree to accept service of process from the entity who provided the original complaint.<\/p>\n<\/li>\n<li>\nA physical or electronic signature (for example, by typing Your full name).<\/p>\n<\/li>\n<\/ul>\n\u00a0<\/strong><\/p>\nWhen We get a counter-notice that includes all of the information required, Printful will send a copy of the counter-notice to the complaining party. Pursuant to the DMCA, the complaining party will have 10 business days to reply to Your counter-notice. If they do not file a court action and forward us proof of their filing within this time period, Your Content will be restored and\/or relisted.\u00a0<\/p>\n<h2>H2. Response to Printful Removing Your Content<\/h2>\nIn case Your Content has been removed by Us for any other reason than DMCA Notice, you can either submit an appeal through the Site (if such option is made technically available) or by emailing us at <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com. When submitting an appeal, you must provide further information, including any documentation if applicable, on Your Content and why it should not be considered as infringing IP rights.<\/p>\nNotwithstanding the above, Printful reserves the right to deny Your appeal in respect to Your Content if Printful has reasonable belief that the information provided by You is not sufficient to confirm Your right to use the potentially infringing Content.<\/p>\n<h2>I. Printful\u2019s Designated agent to Receive Notifications of IP Infringement<\/h2>\nPrintful, Inc. Attn: Legal Department 11025 Westlake Dr.,\u00a0<\/p>\nCharlotte, NC 28273 USA Phone: 818 351 7181 Email: <a href=https://www.printful.com/fr/policies/\"mailto:content@printful.com\">content@printful.com/u00a0","activeFrom":null,"activeTill":null,"iconUrl":"https:////files.cdn.printful.com//upload//icons-item-svg-file//e6//e6d2454ccb6d6f9c58ff9d84461c79a5_t?v=b66c59a98f2db22d437ce24f2f6dab32%22,%22createdAt%22:%222025-10-01 10:32:23","updatedAt":"2025-10-01 10:32:33"},{"id":68,"title":"Canada's Act Against Forced and Child Labour","subtitle":"Information about our efforts to eradicate forced and child labor from our supply chains","slug":"policies\/canada-supply-chains-act","langSlug":"\/policies\/canada-supply-chains-act","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":1,"categoryId":6,"position":6,"contextId":"6d6b5d8fafa315cf76d372ca1d187e63","relevantPolicies":["ba5304d669e555069ecbe4d9c75421a6","49c2112cf38f2160c0a678a2fb9e8ce2","6c8a3dfbc03d21bbab3ee64f11225eee"],"text":"Canada’s Fighting Against Forced Labour and Child Labour in Supply Chains Act (“Canada’s Act”) requires entities having a place of business in Canada or doing business in Canada to publish a report regarding efforts taken to eliminate the risks of the forced labour and child labour in the supply chain. The goal of Canada’s Act is to increase industry awareness and transparency and drive businesses to improve their practices.<\/span><\/p>\nPrintful structure, activities, and supply chains<\/strong><\/p>\nPrintful is an on-demand fulfillment and dropshipping company with teams in North America and Europe and partners in China, Japan, Australia, and Brazil. We also contract various suppliers in the US, the EU, and other countries and regions to provide us with the production materials.<\/span><\/p>\nPrintful is also a member of Sedex, a global membership organization dedicated to improving ethical and responsible business practices in global supply chains. This membership allows us to map our supply chain to multiple tiers (such as workforce profiles, countries of operations, and the suppliers for each component of our products and services) and gather key ethical data from our suppliers.<\/span><\/p>\nPolicies and due diligence processes in relation to forced and child labour<\/strong><\/p>\nWe seek a commitment from our suppliers to comply with all applicable laws prohibiting forced and child labour. Printful has developed its Vendor Compliance Manual, launched in 2023, which our vendors must acknowledge to ensure they share our values regarding human rights, labour conditions, ethical business practices, and other important areas. We ask our vendors to submit corporate social responsibility audits to help us identify and address any issues in their facilities.<\/span><\/p>\nPrintful activities and supply chains that carry a risk of forced or child labour and the steps taken to assess and manage that risk<\/strong><\/p>\nSedex pre-screening reports and risk assessment tool allow us to identify and compare risks related to our suppliers by country and sector to determine if products from certain countries have a high risk of forced labour. We ask our suppliers to complete a Self-Assessment Questionnaire (SAQ), which helps us gather information on the facility’s working conditions and operational activities associated with modern slavery risks, such as using labour providers and payment of recruitment fees. Sedex e-Learning allows Printful and our suppliers to complete training on labour standards and the prevention of forced labour. <\/span><\/p>\nWith the launch and implementation of the Vendor Compliance Manual, Printful suppliers shall acknowledge Printful’s <\/span><a class=\"pf-link\" href=https://www.printful.com/"https:////www.printful.com//code-of-conduct/" target=\"_blank\" rel=\"noopener\">Code of Conduct<\/span><\/a> and agree to certain social responsibility requirements, including need to perform factory audits and submit copies of those to Printful so we can verify there are no material non-compliances in the vendor’s operations. Printful reserves the right to terminate the partnership if a vendor fails to comply with the requirements set by the Manual.<\/span><\/p>\nAny measures taken to remediate any forced or child labour<\/strong><\/p>\nPrintful’s Code of Conduct prohibits forced or child labour and other forms of breaching human rights and fair working conditions. We ask our suppliers to submit corporate social responsibility audit reports annually, mainly focusing on factories located outside of the US or EU. The audit reports and corresponding corrective action plans are being reviewed, and Printful reserves the right to review findings with the supplier. <\/span><\/p>\nAny measures taken to remediate the loss of income to the most vulnerable families resulting from any measures taken to eliminate forced or child labour in its activities and supply chains<\/strong><\/p>\nPrintful has not identified any forced or child labour in its activities and supply chains.<\/span><\/p>\nThe training provided to employees on forced and child labour<\/strong><\/p>\nPrintful provides Code of Conduct training for employees, including various educational activities covering the prohibition of forced and child labour. <\/span><\/p>\nHow the entity or government institution assesses its effectiveness in ensuring that forced and child labour are not being used in its activities and supply chains<\/strong><\/p>\nPrintful is constantly following industry and legislative developments to ensure that all internal policies and external statements are updated and compliant, and that we provide all the necessary reports and statements regarding forced and child labour.<\/span><\/p>\nPrintful has developed a plan for auditing its facilities.<\/span><\/p>\nPrintful has developed a whistleblowing system that allows its employees to raise any concerns regarding working conditions. The same system can also be used by the employees of Printful’s partners.<\/span><\/p>\n <\/p>\nMay 31, 2024<\/span><\/p>\nLauris Liberts, Chairperson of the Board<\/span><\/p>\nZane Levsa, Member of the Board<\/span><\/p>\nAdam Fuller, Member of the Board<\/span><\/p>\nNils Melngailis, Member of the Board<\/span><\/p>\nErnst Teunissen, Member of the Board<\/span><\/p>\nAlexander C. Saltonstall, Member of the Board<\/span><\/p>","activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=8936d333ebfe8ad37e135cc1dcea671a","createdAt":"2024-05-31 07:01:51","updatedAt":"2024-05-31 07:44:55"},{"id":85,"title":"Ethical Sourcing Policy","subtitle":"Printful's guidelines that outline fair labor practices, safe working conditions, and environmental responsibility throughout the supply chain.","slug":"ethical-sourcing-policy","langSlug":"\/policies\/ethical-sourcing-policy","isNew":1,"isHidden":0,"isUpdated":0,"isDownloadable":0,"categoryId":6,"position":7,"contextId":"020825eb2610b95c5f1dd35d6fbc1266","relevantPolicies":null,"text":null,"activeFrom":null,"activeTill":null,"iconUrl":"https:\/\/files.cdn.printful.com\/upload\/icons-item-svg-file\/a6\/a67cbf5a26e77e94ac1bab22e485f601_t?v=b66c59a98f2db22d437ce24f2f6dab32","createdAt":"2025-10-07 09:07:13","updatedAt":"2025-10-07 09:07:19"}]" :policies-slug=""\/policies"" :pop-up-message="null">

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